**** you Best Buy
 

Holy F'in smokes dealing with there store customer service is WORSE THAN BELL AND ROGERS IF U CAN BELEIVE THAT!

So i get this HP digicam in August w/ext 3yr warranty...Came with a lithium ion batt that was working awesome than the batt wouldnt hold a charge and i was only able to take about 10 pics at a time.

take it in end of f'n January and this shits STILL GOING ON! :retard:

so when i took it in over a month ago those fhaggy geek jerks are like "were going to have to send ur cam back to the HP factory for repairs"

3 weeks later, I get a call the cam is ready...Goto pick it up they give me a brand new cam but theres no f'in Ion Batt in the cam! nuthin!

The Geek douchebag then says "the factory never ships back acessories" i was like "wtf then wheres my Batt!?" hes like "we'll have the factory send back your old camera in 24hrs and call you when it comes in with your batt" those f/n dicks never called...I called them and they said that no ORDER was ever placed and it would take a "couple" of days for the new one to come in.

call em up on the phone on hold for 15min and got transferred 3 times then got hung up on twice. A WEEK F'N LATER still no callback goto the goddamn dicktrees and this time they find my Cam...this time instead of shipping back a nice new Ion Batt, HP sends them a 4pack of no-name brand AA BATTERIES! Is this some kind of sick f'n joke!?! they said they must of made a mistake. No Sh!t! :retard:

So now im talkin to the store manager now wanting a goddamn cash refund for all this bullsh!t and she asks me to check out another cam on there shelves. I said go F yourself and your goddamn company, pleaded for a my cash but they wouldnt do it.

I goto the shelves theres f'n nothing close to what i paid for equal value..ALL there cams were over $200 more than what i paid with the same features and i was NOT willing to pay extra.

They couldnt just give me a new HP cam cause they dont sell HP cams anymore.

so now the store manager calls HP orders a new Batt and its going to take ANOTHER WEEK for the stupid sh!t to come in.

RANT OFF!

Word of advice, Best buy is f'n garbage...Futureshop(even tho owned by same company, diff managment though) would replace or give me money or store credit immediately like they did when i bought a PC from there and no questions asked. BB managment f'n sucks compared to other chain stores..they just dont care about f'n customer satisfaction!

There's a reason why the HP was $200 less than any other camera with the same MP rating and features :P

Though I haven't had any experience with BB CS yet... well I just hope my 51" Toshiba HDTV doesn't break down :(

Well i hope u dont and anyone else b/c thats just bulls!t... I got a 26" LCD flat panel Samsung from there too that i won in a draw at work and no probs yet its over a year old now. But if I have to take it back in for repairs its not going tobe a fun experience.


And yeah HP cams are definately garbage. hence why they dont make them anymore i do beleive...Gauranteed ill have to take it back, or the new cam they gave me is probably defective too lol.

might have to bite the bullet and pay the extra 250 to get a decent camera this time.

Hehe thanks!
I got a 5yr extended warranty on the TV.... I wouldn't mind having to use it at 4 and a half years though ;)

Honestly run away from HP's, or anything cheap. You would end up having to return that replacement HP LOL!!!

You're better off buying a "lesser" MP camera by a better company. Just drop like $300 on a Nikon or Canon.... pretty much guaranteed to get a good camera.

Yeah thats what i gotta do...its too bad that Best Buy doesnt carry good Brand names like Nikon or Canon lol.

I might switch to a Sony or olympus...the Cypershots also look cheap

I bought and returned my laptop at BB after the bill expired. They took it back just fine.
If you want somthing done.. The best way is to go to the store and make alot of noise!

best buy is junk..ive gotten so much from there :fing02:

thats why I bought a canon, :laugh: but BB is BS my parents bought a home phone there around a year ago and after 1 week of using it the it just died and we tried to return but they said that we would have to take it to the factory to get it replaced (the factory was in the US) we called the factory and told them what happenend and they said we could still bring it back to BB to get a refund and after a week of BS with BB we just gave up, but we did manage to get a new phone from the company (which took about 1.5 weeks),so thats why I donèt even bother with BB anymore.

Future Shop employees get commision
Best Buy employess dont

just there is a lot to do with how sales and customer service are operated

I never liked Best Buy employees..specifically the computer department, always found them shady and unknowledgeable.
I stopped shopping there ages ago.

HP does make camera's still, and ALOT better than they once did.

you bought an hp camera, you got what you deserved. now deal with it and go buy something better.

I bought an Olympus camera a few years ago and I think it just the bed. Ah well, it sucked anyways.

Best Buy employees are F'N BRUTAL!!!

ive never seen such a group of unknowledged bunch of useless teenagers standing around on there workshifts doing nothing but talking to each other.

When the manager showed me the Cam's they had in stock that i could of traded mine in for, she actually grabbed the kids arm in the Camera dept (he was talking to 2 other employees in the TV dept) and dragged him over to me and she told him to help with whatever questions i asked...behold i knew more than the kid did and all ive done was do about 15min worth of research on the net about what diff feats digi cams had to offer.

craaaaptacular store! Futureshop may get comission...but damn at least they help you somewhat...altho some of them also have no idea what there talking about.

nothing wrong with my HP r707.

maybe you bought one of the cheap ones.

which location was this?