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Quote:

Originally Posted by Rockford Fosgate Fan

I will never answer the phones after we close. As for being rude to the customers, it's not something your suppose to do but it is nice soemtimes to put people in their place. One of my favortie lines is "I'm not a mechanic", it seems people have a bad habit of asking where a part is on the car or how do you install it.

I didnt answe at first but he kept callin every 30 seconds while i was cleanin up and it was annoyin me so i just answered incase it was a manager or somethin... I could help but be rude at the end he pissed me off, yea i hate when people ask how to install stuff, i give them the address and phone number to my uncles garage and send them there lol.

what you do is when they call after hours say "I'm sorry I'm just with the cleaning crew, if you call during business hours someone will be happy to help you"when they get rude be as kind as possible it drives them nuts and makes them feel about an inch high, when you get rude all it does is make them worse

lol yea i'd bet that gets old..