Advise regarding dealer
Hello Folks
I drive a Honda civic 1998 LX - Few days back my check engine light turned on I took it to the dealer. He supposedly did some checks and said that the code maps to a top dead center (tdc) sensor problem (probably related to the distributor). He was not sure about this and said that he didnt have sufficient data to suggest doing anything. He reset the light and I had my car back.He charged 90+ bucks for the entire process which took less than an hour Next day I see the light go on again. This is kind of frustrating ,given that I had paid fair amount of money for diagnostics and had spend ample time commuting to the dealer in the midst of a busy day Question 1. What are my options? Better Business Bureau? This is not my first experience (mis-diagnosis that is) with this guy. 2. Under these circumstances can i ask for a refund for this and take it to another mechanic? Am i "eligible" for a refund? 3. Is it OK to the dealer to charge me yet again saying that initially he was unable to detect the problem based on the code? 4.As far as I am concerned the mechanical problem in as much is an orthogonal issue - but any inputs will be useful regrding the problem per se Background: I have been going to the same honda dealer for all my car service needs;In fact I had serviced last month - 60K. I have been doing my service @ regular intervals-as per the manual. Thanks much - in advance John |
All times are GMT -4. The time now is 03:47 PM. |
© 2024 MH Sub I, LLC dba Internet Brands