goodwill accord transmission
Anybody got a Goodwill from a Honda dealer in Canada to replace an accord V6
automatic transmission ? I know it happens sometimes in the US, but in Canada? Tks. |
Re: goodwill accord transmission
I have never heard of that terminology, but if it is what
it sounds like, my dealer did a rebuild on the trannie on my 98 civic at 175000kms (after warranty). t |
Re: goodwill accord transmission
I have never heard of that terminology, but if it is what
it sounds like, my dealer did a rebuild on the trannie on my 98 civic at 175000kms (after warranty). t |
Re: goodwill accord transmission
Ok. It s a terminology used a lot in this newsgroup and others about honda
transmission problems. >I have never heard of that terminology, but if it is what > it sounds like, my dealer did a rebuild on the trannie on my > 98 civic at 175000kms (after warranty). > > t |
Re: goodwill accord transmission
Ok. It s a terminology used a lot in this newsgroup and others about honda
transmission problems. >I have never heard of that terminology, but if it is what > it sounds like, my dealer did a rebuild on the trannie on my > 98 civic at 175000kms (after warranty). > > t |
Re: goodwill accord transmission
"Goodwill" is a terminolgy used when your dealer or Honda decide to extend
warranty coverage beyond the normal 3 year/36000 mile warranty. There are many factors used to determine if "goodwill" will be extended. First is any history of service relative to the repair in question. An (extreme) example is if your engine seized up at 45,000 miles you would probably be asked to provide proof of periodic oil changes at the specified intervals. If it has been done done by your dealer then they would have that evidence. If all maintenance is in order, goodwill would probably be extended because that would be an extremely short life for an engine and not the norm. But keep in mind, it is not a mandatory thing. It is exactly what it's name says it is, "Goodwill". From the American Heritage Dictionary : 1.A good relationship, as of a business enterprise with its customers. 2.A business may build goodwill over time as loyalty builds among its customer base. Goodwill is sometimes left up to the dealer with a dollar limit figure. Anything above the dealer limit is up to Honda. It is also a two way street. If you've been loyal to your dealer, he will be loyal to you. A service department is an indepedent center of business in a dealership. They are responsible for their own profits. The dealership will earn more money during a lifetime of maintenance on a vehicle than they will earn when selling you the car. That is why they can sometimes sell a vehicle at such steep discounts, sometimes even below cost. The management will decide to sell cheap in hopes of future service profits to a regular customer. Goodwill may also take the shape of owner/manufacturer participation. If a questionable failure occurs the manufacturer may suggest a fair split with you rather than a rejection to fully cover the repair, or they may provide the failed part free and ask you to pay only the labor. I hope that helps explain goodwill to you. Howard Alain A" <a@hotmail.com> wrote in message news:ebFgd.26091$Qs6.2007645@news20.bellglobal.com ... > Anybody got a Goodwill from a Honda dealer in Canada to replace an accord V6 > automatic transmission ? > > I know it happens sometimes in the US, but in Canada? > > Tks. > > |
Re: goodwill accord transmission
"Goodwill" is a terminolgy used when your dealer or Honda decide to extend
warranty coverage beyond the normal 3 year/36000 mile warranty. There are many factors used to determine if "goodwill" will be extended. First is any history of service relative to the repair in question. An (extreme) example is if your engine seized up at 45,000 miles you would probably be asked to provide proof of periodic oil changes at the specified intervals. If it has been done done by your dealer then they would have that evidence. If all maintenance is in order, goodwill would probably be extended because that would be an extremely short life for an engine and not the norm. But keep in mind, it is not a mandatory thing. It is exactly what it's name says it is, "Goodwill". From the American Heritage Dictionary : 1.A good relationship, as of a business enterprise with its customers. 2.A business may build goodwill over time as loyalty builds among its customer base. Goodwill is sometimes left up to the dealer with a dollar limit figure. Anything above the dealer limit is up to Honda. It is also a two way street. If you've been loyal to your dealer, he will be loyal to you. A service department is an indepedent center of business in a dealership. They are responsible for their own profits. The dealership will earn more money during a lifetime of maintenance on a vehicle than they will earn when selling you the car. That is why they can sometimes sell a vehicle at such steep discounts, sometimes even below cost. The management will decide to sell cheap in hopes of future service profits to a regular customer. Goodwill may also take the shape of owner/manufacturer participation. If a questionable failure occurs the manufacturer may suggest a fair split with you rather than a rejection to fully cover the repair, or they may provide the failed part free and ask you to pay only the labor. I hope that helps explain goodwill to you. Howard Alain A" <a@hotmail.com> wrote in message news:ebFgd.26091$Qs6.2007645@news20.bellglobal.com ... > Anybody got a Goodwill from a Honda dealer in Canada to replace an accord V6 > automatic transmission ? > > I know it happens sometimes in the US, but in Canada? > > Tks. > > |
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