Vedran Presečki

I have Honda CRV, I was at service and at home I notice that complete
aircondition compressor block of 6-8mm thick metal was break (blown)
down in peaces.

I contact service but they claim that this was heappen by unknown and
that factory don't recognise this problem and that I must pay new
aircondition
compressor block over 2000 USD.

I contact factory via e-mail but they don't repond.

Honda factory don't respond to customer?!

Can someone help me???