My ongoing adventure with my 2003 Accord EX V6 Coupe MT
Purchased from Number 7 Honda in Woodbridge, Ontario.
Aug 27 - Ordered car. They don't know where they can get one yet. Placed $1000 deposit. Sep 3 - Called dealership - have they found it yet? No. Sep 5 - Called dealership - have they found it yet? Yes, they're trailering it in from London (4 hours away), it will be ready on Tuesday Sep 9. Sep 9 - Picked up car. Car has 35 km on it. Sep 11 - Called Shawn (salesperson) about annoying continual creak/rattle in left C-pillar. Said he would get Dawn Morris (post sales rep) to call. Sep 18 - No call from Dawn. Called service department for service appointment. Sep 19 - Dawn Morris called. Told her about C-pillar creak and transmission problem where it consistently pops violently out of first gear when decelerating. Set up appointment for 23rd. Sep 23 - Took car in. Demonstrated C-pillar creak and transmission problem to Joe, shop foreman. Joe said he would order parts to replace 1st gear in transmission. Oct 2 - Call Dawn Morris to find out status of parts. Parts not in yet. They now want to do more testing before replacing 1st gear. Set appoinment for Oct. 8. Oct 8 - Take car in for the day. Take shuttle back to work. Joe tests transmission linkage, determines problem is in transmission, not in linkage. Says he will order parts to replace 1st gear in transmission. Oct 17 - Call Dawn Morris - parts not in yet. Oct 24 - Dawn Morris calls, parts not in yet, doesn't know when they will be in. Oct 28 - Dawn Morris calls, parts are in, set up two-day appointment for Nov 3, 4 to replace transmission parts and locate/fix C pillar creak. Nov 3 - Take car in at 7:30 am, get rental car. Tell them about new loud creak at base of windshield on driver's side when car is cold. Nov 4 - Service adviser calls at 4:30 pm, says "the car is apart, still waiting for transmission parts - bearings and stuff - to arrive." When I ask why I was told the parts were in before I brought the car in, he says, "well, we didn't really know what we would need to replace until we opened it up." My car: http://www.nerocam.com/Pics/Cars/Accord.jpg |
Re: My ongoing adventure with my 2003 Accord EX V6 Coupe MT
On 11/5/03 12:35 PM, in article
spbqb.1057$143.102418@news20.bellglobal.com, "Scott MacLean" <scottNO@SPAMnerosoft.com> wrote: > Purchased from Number 7 Honda in Woodbridge, Ontario. > > Aug 27 - Ordered car. They don't know where they can get one yet. Placed > $1000 deposit. > > Sep 3 - Called dealership - have they found it yet? No. > > Sep 5 - Called dealership - have they found it yet? Yes, they're trailering > it in from London (4 hours away), it will be ready on Tuesday Sep 9. > > Sep 9 - Picked up car. Car has 35 km on it. > > Sep 11 - Called Shawn (salesperson) about annoying continual creak/rattle in > left C-pillar. Said he would get Dawn Morris (post sales rep) to call. > > Sep 18 - No call from Dawn. Called service department for service > appointment. > > Sep 19 - Dawn Morris called. Told her about C-pillar creak and transmission > problem where it consistently pops violently out of first gear when > decelerating. Set up appointment for 23rd. > > Sep 23 - Took car in. Demonstrated C-pillar creak and transmission problem > to Joe, shop foreman. Joe said he would order parts to replace 1st gear in > transmission. > > Oct 2 - Call Dawn Morris to find out status of parts. Parts not in yet. They > now want to do more testing before replacing 1st gear. Set appoinment for > Oct. 8. > > Oct 8 - Take car in for the day. Take shuttle back to work. Joe tests > transmission linkage, determines problem is in transmission, not in linkage. > Says he will order parts to replace 1st gear in transmission. > > Oct 17 - Call Dawn Morris - parts not in yet. > > Oct 24 - Dawn Morris calls, parts not in yet, doesn't know when they will be > in. > > Oct 28 - Dawn Morris calls, parts are in, set up two-day appointment for Nov > 3, 4 to replace transmission parts and locate/fix C pillar creak. > > Nov 3 - Take car in at 7:30 am, get rental car. Tell them about new loud > creak at base of windshield on driver's side when car is cold. > > Nov 4 - Service adviser calls at 4:30 pm, says "the car is apart, still > waiting for transmission parts - bearings and stuff - to arrive." When I ask > why I was told the parts were in before I brought the car in, he says, > "well, we didn't really know what we would need to replace until we opened > it up." > > My car: > > http://www.nerocam.com/Pics/Cars/Accord.jpg > > Sounds just like the way they do it in the U.S...... |
Re: My ongoing adventure with my 2003 Accord EX V6 Coupe MT
On 11/5/03 12:35 PM, in article
spbqb.1057$143.102418@news20.bellglobal.com, "Scott MacLean" <scottNO@SPAMnerosoft.com> wrote: > Purchased from Number 7 Honda in Woodbridge, Ontario. > > Aug 27 - Ordered car. They don't know where they can get one yet. Placed > $1000 deposit. > > Sep 3 - Called dealership - have they found it yet? No. > > Sep 5 - Called dealership - have they found it yet? Yes, they're trailering > it in from London (4 hours away), it will be ready on Tuesday Sep 9. > > Sep 9 - Picked up car. Car has 35 km on it. > > Sep 11 - Called Shawn (salesperson) about annoying continual creak/rattle in > left C-pillar. Said he would get Dawn Morris (post sales rep) to call. > > Sep 18 - No call from Dawn. Called service department for service > appointment. > > Sep 19 - Dawn Morris called. Told her about C-pillar creak and transmission > problem where it consistently pops violently out of first gear when > decelerating. Set up appointment for 23rd. > > Sep 23 - Took car in. Demonstrated C-pillar creak and transmission problem > to Joe, shop foreman. Joe said he would order parts to replace 1st gear in > transmission. > > Oct 2 - Call Dawn Morris to find out status of parts. Parts not in yet. They > now want to do more testing before replacing 1st gear. Set appoinment for > Oct. 8. > > Oct 8 - Take car in for the day. Take shuttle back to work. Joe tests > transmission linkage, determines problem is in transmission, not in linkage. > Says he will order parts to replace 1st gear in transmission. > > Oct 17 - Call Dawn Morris - parts not in yet. > > Oct 24 - Dawn Morris calls, parts not in yet, doesn't know when they will be > in. > > Oct 28 - Dawn Morris calls, parts are in, set up two-day appointment for Nov > 3, 4 to replace transmission parts and locate/fix C pillar creak. > > Nov 3 - Take car in at 7:30 am, get rental car. Tell them about new loud > creak at base of windshield on driver's side when car is cold. > > Nov 4 - Service adviser calls at 4:30 pm, says "the car is apart, still > waiting for transmission parts - bearings and stuff - to arrive." When I ask > why I was told the parts were in before I brought the car in, he says, > "well, we didn't really know what we would need to replace until we opened > it up." > > My car: > > http://www.nerocam.com/Pics/Cars/Accord.jpg > > Sounds just like the way they do it in the U.S...... |
Re: My ongoing adventure with my 2003 Accord EX V6 Coupe MT
On 11/5/03 12:35 PM, in article
spbqb.1057$143.102418@news20.bellglobal.com, "Scott MacLean" <scottNO@SPAMnerosoft.com> wrote: > Purchased from Number 7 Honda in Woodbridge, Ontario. > > Aug 27 - Ordered car. They don't know where they can get one yet. Placed > $1000 deposit. > > Sep 3 - Called dealership - have they found it yet? No. > > Sep 5 - Called dealership - have they found it yet? Yes, they're trailering > it in from London (4 hours away), it will be ready on Tuesday Sep 9. > > Sep 9 - Picked up car. Car has 35 km on it. > > Sep 11 - Called Shawn (salesperson) about annoying continual creak/rattle in > left C-pillar. Said he would get Dawn Morris (post sales rep) to call. > > Sep 18 - No call from Dawn. Called service department for service > appointment. > > Sep 19 - Dawn Morris called. Told her about C-pillar creak and transmission > problem where it consistently pops violently out of first gear when > decelerating. Set up appointment for 23rd. > > Sep 23 - Took car in. Demonstrated C-pillar creak and transmission problem > to Joe, shop foreman. Joe said he would order parts to replace 1st gear in > transmission. > > Oct 2 - Call Dawn Morris to find out status of parts. Parts not in yet. They > now want to do more testing before replacing 1st gear. Set appoinment for > Oct. 8. > > Oct 8 - Take car in for the day. Take shuttle back to work. Joe tests > transmission linkage, determines problem is in transmission, not in linkage. > Says he will order parts to replace 1st gear in transmission. > > Oct 17 - Call Dawn Morris - parts not in yet. > > Oct 24 - Dawn Morris calls, parts not in yet, doesn't know when they will be > in. > > Oct 28 - Dawn Morris calls, parts are in, set up two-day appointment for Nov > 3, 4 to replace transmission parts and locate/fix C pillar creak. > > Nov 3 - Take car in at 7:30 am, get rental car. Tell them about new loud > creak at base of windshield on driver's side when car is cold. > > Nov 4 - Service adviser calls at 4:30 pm, says "the car is apart, still > waiting for transmission parts - bearings and stuff - to arrive." When I ask > why I was told the parts were in before I brought the car in, he says, > "well, we didn't really know what we would need to replace until we opened > it up." > > My car: > > http://www.nerocam.com/Pics/Cars/Accord.jpg > > Sounds just like the way they do it in the U.S...... |
Re: My ongoing adventure with my 2003 Accord EX V6 Coupe MT
On 11/5/03 12:35 PM, in article
spbqb.1057$143.102418@news20.bellglobal.com, "Scott MacLean" <scottNO@SPAMnerosoft.com> wrote: > Purchased from Number 7 Honda in Woodbridge, Ontario. > > Aug 27 - Ordered car. They don't know where they can get one yet. Placed > $1000 deposit. > > Sep 3 - Called dealership - have they found it yet? No. > > Sep 5 - Called dealership - have they found it yet? Yes, they're trailering > it in from London (4 hours away), it will be ready on Tuesday Sep 9. > > Sep 9 - Picked up car. Car has 35 km on it. > > Sep 11 - Called Shawn (salesperson) about annoying continual creak/rattle in > left C-pillar. Said he would get Dawn Morris (post sales rep) to call. > > Sep 18 - No call from Dawn. Called service department for service > appointment. > > Sep 19 - Dawn Morris called. Told her about C-pillar creak and transmission > problem where it consistently pops violently out of first gear when > decelerating. Set up appointment for 23rd. > > Sep 23 - Took car in. Demonstrated C-pillar creak and transmission problem > to Joe, shop foreman. Joe said he would order parts to replace 1st gear in > transmission. > > Oct 2 - Call Dawn Morris to find out status of parts. Parts not in yet. They > now want to do more testing before replacing 1st gear. Set appoinment for > Oct. 8. > > Oct 8 - Take car in for the day. Take shuttle back to work. Joe tests > transmission linkage, determines problem is in transmission, not in linkage. > Says he will order parts to replace 1st gear in transmission. > > Oct 17 - Call Dawn Morris - parts not in yet. > > Oct 24 - Dawn Morris calls, parts not in yet, doesn't know when they will be > in. > > Oct 28 - Dawn Morris calls, parts are in, set up two-day appointment for Nov > 3, 4 to replace transmission parts and locate/fix C pillar creak. > > Nov 3 - Take car in at 7:30 am, get rental car. Tell them about new loud > creak at base of windshield on driver's side when car is cold. > > Nov 4 - Service adviser calls at 4:30 pm, says "the car is apart, still > waiting for transmission parts - bearings and stuff - to arrive." When I ask > why I was told the parts were in before I brought the car in, he says, > "well, we didn't really know what we would need to replace until we opened > it up." > > My car: > > http://www.nerocam.com/Pics/Cars/Accord.jpg > > Sounds just like the way they do it in the U.S...... |
Re: My ongoing adventure with my 2003 Accord EX V6 Coupe MT
Today's update:
Nov 5 - Service adviser calls at 4:10 pm, says transmission is almost finished, waiting for a clutch fork. Estimates transmission will be done by tomorrow morning, they will then start looking at the rattles. (I was promised the car would be finished yesterday). In the meantime, I am enjoying the propensity of my loaner Civic (base model with NO options, you have to crank the windows by hand) to slide sideways when the handbrake is pulled at speed. :) :) "E. Meyer" <e.meyerNOSPAM@ieee.org> wrote in message news:BBCEB2CC.24EC7%e.meyerNOSPAM@ieee.org... > On 11/5/03 12:35 PM, in article > spbqb.1057$143.102418@news20.bellglobal.com, "Scott MacLean" > <scottNO@SPAMnerosoft.com> wrote: > > > Purchased from Number 7 Honda in Woodbridge, Ontario. > > > > Aug 27 - Ordered car. They don't know where they can get one yet. Placed > > $1000 deposit. > > > > Sep 3 - Called dealership - have they found it yet? No. > > > > Sep 5 - Called dealership - have they found it yet? Yes, they're trailering > > it in from London (4 hours away), it will be ready on Tuesday Sep 9. > > > > Sep 9 - Picked up car. Car has 35 km on it. > > > > Sep 11 - Called Shawn (salesperson) about annoying continual creak/rattle in > > left C-pillar. Said he would get Dawn Morris (post sales rep) to call. > > > > Sep 18 - No call from Dawn. Called service department for service > > appointment. > > > > Sep 19 - Dawn Morris called. Told her about C-pillar creak and transmission > > problem where it consistently pops violently out of first gear when > > decelerating. Set up appointment for 23rd. > > > > Sep 23 - Took car in. Demonstrated C-pillar creak and transmission problem > > to Joe, shop foreman. Joe said he would order parts to replace 1st gear in > > transmission. > > > > Oct 2 - Call Dawn Morris to find out status of parts. Parts not in yet. They > > now want to do more testing before replacing 1st gear. Set appoinment for > > Oct. 8. > > > > Oct 8 - Take car in for the day. Take shuttle back to work. Joe tests > > transmission linkage, determines problem is in transmission, not in linkage. > > Says he will order parts to replace 1st gear in transmission. > > > > Oct 17 - Call Dawn Morris - parts not in yet. > > > > Oct 24 - Dawn Morris calls, parts not in yet, doesn't know when they will be > > in. > > > > Oct 28 - Dawn Morris calls, parts are in, set up two-day appointment for Nov > > 3, 4 to replace transmission parts and locate/fix C pillar creak. > > > > Nov 3 - Take car in at 7:30 am, get rental car. Tell them about new loud > > creak at base of windshield on driver's side when car is cold. > > > > Nov 4 - Service adviser calls at 4:30 pm, says "the car is apart, still > > waiting for transmission parts - bearings and stuff - to arrive." When I ask > > why I was told the parts were in before I brought the car in, he says, > > "well, we didn't really know what we would need to replace until we opened > > it up." > > > > My car: > > > > http://www.nerocam.com/Pics/Cars/Accord.jpg > > > > > > Sounds just like the way they do it in the U.S...... > |
Re: My ongoing adventure with my 2003 Accord EX V6 Coupe MT
Today's update:
Nov 5 - Service adviser calls at 4:10 pm, says transmission is almost finished, waiting for a clutch fork. Estimates transmission will be done by tomorrow morning, they will then start looking at the rattles. (I was promised the car would be finished yesterday). In the meantime, I am enjoying the propensity of my loaner Civic (base model with NO options, you have to crank the windows by hand) to slide sideways when the handbrake is pulled at speed. :) :) "E. Meyer" <e.meyerNOSPAM@ieee.org> wrote in message news:BBCEB2CC.24EC7%e.meyerNOSPAM@ieee.org... > On 11/5/03 12:35 PM, in article > spbqb.1057$143.102418@news20.bellglobal.com, "Scott MacLean" > <scottNO@SPAMnerosoft.com> wrote: > > > Purchased from Number 7 Honda in Woodbridge, Ontario. > > > > Aug 27 - Ordered car. They don't know where they can get one yet. Placed > > $1000 deposit. > > > > Sep 3 - Called dealership - have they found it yet? No. > > > > Sep 5 - Called dealership - have they found it yet? Yes, they're trailering > > it in from London (4 hours away), it will be ready on Tuesday Sep 9. > > > > Sep 9 - Picked up car. Car has 35 km on it. > > > > Sep 11 - Called Shawn (salesperson) about annoying continual creak/rattle in > > left C-pillar. Said he would get Dawn Morris (post sales rep) to call. > > > > Sep 18 - No call from Dawn. Called service department for service > > appointment. > > > > Sep 19 - Dawn Morris called. Told her about C-pillar creak and transmission > > problem where it consistently pops violently out of first gear when > > decelerating. Set up appointment for 23rd. > > > > Sep 23 - Took car in. Demonstrated C-pillar creak and transmission problem > > to Joe, shop foreman. Joe said he would order parts to replace 1st gear in > > transmission. > > > > Oct 2 - Call Dawn Morris to find out status of parts. Parts not in yet. They > > now want to do more testing before replacing 1st gear. Set appoinment for > > Oct. 8. > > > > Oct 8 - Take car in for the day. Take shuttle back to work. Joe tests > > transmission linkage, determines problem is in transmission, not in linkage. > > Says he will order parts to replace 1st gear in transmission. > > > > Oct 17 - Call Dawn Morris - parts not in yet. > > > > Oct 24 - Dawn Morris calls, parts not in yet, doesn't know when they will be > > in. > > > > Oct 28 - Dawn Morris calls, parts are in, set up two-day appointment for Nov > > 3, 4 to replace transmission parts and locate/fix C pillar creak. > > > > Nov 3 - Take car in at 7:30 am, get rental car. Tell them about new loud > > creak at base of windshield on driver's side when car is cold. > > > > Nov 4 - Service adviser calls at 4:30 pm, says "the car is apart, still > > waiting for transmission parts - bearings and stuff - to arrive." When I ask > > why I was told the parts were in before I brought the car in, he says, > > "well, we didn't really know what we would need to replace until we opened > > it up." > > > > My car: > > > > http://www.nerocam.com/Pics/Cars/Accord.jpg > > > > > > Sounds just like the way they do it in the U.S...... > |
Re: My ongoing adventure with my 2003 Accord EX V6 Coupe MT
Today's update:
Nov 5 - Service adviser calls at 4:10 pm, says transmission is almost finished, waiting for a clutch fork. Estimates transmission will be done by tomorrow morning, they will then start looking at the rattles. (I was promised the car would be finished yesterday). In the meantime, I am enjoying the propensity of my loaner Civic (base model with NO options, you have to crank the windows by hand) to slide sideways when the handbrake is pulled at speed. :) :) "E. Meyer" <e.meyerNOSPAM@ieee.org> wrote in message news:BBCEB2CC.24EC7%e.meyerNOSPAM@ieee.org... > On 11/5/03 12:35 PM, in article > spbqb.1057$143.102418@news20.bellglobal.com, "Scott MacLean" > <scottNO@SPAMnerosoft.com> wrote: > > > Purchased from Number 7 Honda in Woodbridge, Ontario. > > > > Aug 27 - Ordered car. They don't know where they can get one yet. Placed > > $1000 deposit. > > > > Sep 3 - Called dealership - have they found it yet? No. > > > > Sep 5 - Called dealership - have they found it yet? Yes, they're trailering > > it in from London (4 hours away), it will be ready on Tuesday Sep 9. > > > > Sep 9 - Picked up car. Car has 35 km on it. > > > > Sep 11 - Called Shawn (salesperson) about annoying continual creak/rattle in > > left C-pillar. Said he would get Dawn Morris (post sales rep) to call. > > > > Sep 18 - No call from Dawn. Called service department for service > > appointment. > > > > Sep 19 - Dawn Morris called. Told her about C-pillar creak and transmission > > problem where it consistently pops violently out of first gear when > > decelerating. Set up appointment for 23rd. > > > > Sep 23 - Took car in. Demonstrated C-pillar creak and transmission problem > > to Joe, shop foreman. Joe said he would order parts to replace 1st gear in > > transmission. > > > > Oct 2 - Call Dawn Morris to find out status of parts. Parts not in yet. They > > now want to do more testing before replacing 1st gear. Set appoinment for > > Oct. 8. > > > > Oct 8 - Take car in for the day. Take shuttle back to work. Joe tests > > transmission linkage, determines problem is in transmission, not in linkage. > > Says he will order parts to replace 1st gear in transmission. > > > > Oct 17 - Call Dawn Morris - parts not in yet. > > > > Oct 24 - Dawn Morris calls, parts not in yet, doesn't know when they will be > > in. > > > > Oct 28 - Dawn Morris calls, parts are in, set up two-day appointment for Nov > > 3, 4 to replace transmission parts and locate/fix C pillar creak. > > > > Nov 3 - Take car in at 7:30 am, get rental car. Tell them about new loud > > creak at base of windshield on driver's side when car is cold. > > > > Nov 4 - Service adviser calls at 4:30 pm, says "the car is apart, still > > waiting for transmission parts - bearings and stuff - to arrive." When I ask > > why I was told the parts were in before I brought the car in, he says, > > "well, we didn't really know what we would need to replace until we opened > > it up." > > > > My car: > > > > http://www.nerocam.com/Pics/Cars/Accord.jpg > > > > > > Sounds just like the way they do it in the U.S...... > |
Re: My ongoing adventure with my 2003 Accord EX V6 Coupe MT
Today's update:
Nov 5 - Service adviser calls at 4:10 pm, says transmission is almost finished, waiting for a clutch fork. Estimates transmission will be done by tomorrow morning, they will then start looking at the rattles. (I was promised the car would be finished yesterday). In the meantime, I am enjoying the propensity of my loaner Civic (base model with NO options, you have to crank the windows by hand) to slide sideways when the handbrake is pulled at speed. :) :) "E. Meyer" <e.meyerNOSPAM@ieee.org> wrote in message news:BBCEB2CC.24EC7%e.meyerNOSPAM@ieee.org... > On 11/5/03 12:35 PM, in article > spbqb.1057$143.102418@news20.bellglobal.com, "Scott MacLean" > <scottNO@SPAMnerosoft.com> wrote: > > > Purchased from Number 7 Honda in Woodbridge, Ontario. > > > > Aug 27 - Ordered car. They don't know where they can get one yet. Placed > > $1000 deposit. > > > > Sep 3 - Called dealership - have they found it yet? No. > > > > Sep 5 - Called dealership - have they found it yet? Yes, they're trailering > > it in from London (4 hours away), it will be ready on Tuesday Sep 9. > > > > Sep 9 - Picked up car. Car has 35 km on it. > > > > Sep 11 - Called Shawn (salesperson) about annoying continual creak/rattle in > > left C-pillar. Said he would get Dawn Morris (post sales rep) to call. > > > > Sep 18 - No call from Dawn. Called service department for service > > appointment. > > > > Sep 19 - Dawn Morris called. Told her about C-pillar creak and transmission > > problem where it consistently pops violently out of first gear when > > decelerating. Set up appointment for 23rd. > > > > Sep 23 - Took car in. Demonstrated C-pillar creak and transmission problem > > to Joe, shop foreman. Joe said he would order parts to replace 1st gear in > > transmission. > > > > Oct 2 - Call Dawn Morris to find out status of parts. Parts not in yet. They > > now want to do more testing before replacing 1st gear. Set appoinment for > > Oct. 8. > > > > Oct 8 - Take car in for the day. Take shuttle back to work. Joe tests > > transmission linkage, determines problem is in transmission, not in linkage. > > Says he will order parts to replace 1st gear in transmission. > > > > Oct 17 - Call Dawn Morris - parts not in yet. > > > > Oct 24 - Dawn Morris calls, parts not in yet, doesn't know when they will be > > in. > > > > Oct 28 - Dawn Morris calls, parts are in, set up two-day appointment for Nov > > 3, 4 to replace transmission parts and locate/fix C pillar creak. > > > > Nov 3 - Take car in at 7:30 am, get rental car. Tell them about new loud > > creak at base of windshield on driver's side when car is cold. > > > > Nov 4 - Service adviser calls at 4:30 pm, says "the car is apart, still > > waiting for transmission parts - bearings and stuff - to arrive." When I ask > > why I was told the parts were in before I brought the car in, he says, > > "well, we didn't really know what we would need to replace until we opened > > it up." > > > > My car: > > > > http://www.nerocam.com/Pics/Cars/Accord.jpg > > > > > > Sounds just like the way they do it in the U.S...... > |
Re: My ongoing adventure with my 2003 Accord EX V6 Coupe MT
Yep - same old thing with Honda.-they just know how to sell them - Had
problems with dealership pertaining to my Honda as well "Scott MacLean" <scottNO@SPAMnerosoft.com> wrote in message news:spbqb.1057$143.102418@news20.bellglobal.com.. . > Purchased from Number 7 Honda in Woodbridge, Ontario. > > Aug 27 - Ordered car. They don't know where they can get one yet. Placed > $1000 deposit. > > Sep 3 - Called dealership - have they found it yet? No. > > Sep 5 - Called dealership - have they found it yet? Yes, they're trailering > it in from London (4 hours away), it will be ready on Tuesday Sep 9. > > Sep 9 - Picked up car. Car has 35 km on it. > > Sep 11 - Called Shawn (salesperson) about annoying continual creak/rattle in > left C-pillar. Said he would get Dawn Morris (post sales rep) to call. > > Sep 18 - No call from Dawn. Called service department for service > appointment. > > Sep 19 - Dawn Morris called. Told her about C-pillar creak and transmission > problem where it consistently pops violently out of first gear when > decelerating. Set up appointment for 23rd. > > Sep 23 - Took car in. Demonstrated C-pillar creak and transmission problem > to Joe, shop foreman. Joe said he would order parts to replace 1st gear in > transmission. > > Oct 2 - Call Dawn Morris to find out status of parts. Parts not in yet. They > now want to do more testing before replacing 1st gear. Set appoinment for > Oct. 8. > > Oct 8 - Take car in for the day. Take shuttle back to work. Joe tests > transmission linkage, determines problem is in transmission, not in linkage. > Says he will order parts to replace 1st gear in transmission. > > Oct 17 - Call Dawn Morris - parts not in yet. > > Oct 24 - Dawn Morris calls, parts not in yet, doesn't know when they will be > in. > > Oct 28 - Dawn Morris calls, parts are in, set up two-day appointment for Nov > 3, 4 to replace transmission parts and locate/fix C pillar creak. > > Nov 3 - Take car in at 7:30 am, get rental car. Tell them about new loud > creak at base of windshield on driver's side when car is cold. > > Nov 4 - Service adviser calls at 4:30 pm, says "the car is apart, still > waiting for transmission parts - bearings and stuff - to arrive." When I ask > why I was told the parts were in before I brought the car in, he says, > "well, we didn't really know what we would need to replace until we opened > it up." > > My car: > > http://www.nerocam.com/Pics/Cars/Accord.jpg > > |
Re: My ongoing adventure with my 2003 Accord EX V6 Coupe MT
Yep - same old thing with Honda.-they just know how to sell them - Had
problems with dealership pertaining to my Honda as well "Scott MacLean" <scottNO@SPAMnerosoft.com> wrote in message news:spbqb.1057$143.102418@news20.bellglobal.com.. . > Purchased from Number 7 Honda in Woodbridge, Ontario. > > Aug 27 - Ordered car. They don't know where they can get one yet. Placed > $1000 deposit. > > Sep 3 - Called dealership - have they found it yet? No. > > Sep 5 - Called dealership - have they found it yet? Yes, they're trailering > it in from London (4 hours away), it will be ready on Tuesday Sep 9. > > Sep 9 - Picked up car. Car has 35 km on it. > > Sep 11 - Called Shawn (salesperson) about annoying continual creak/rattle in > left C-pillar. Said he would get Dawn Morris (post sales rep) to call. > > Sep 18 - No call from Dawn. Called service department for service > appointment. > > Sep 19 - Dawn Morris called. Told her about C-pillar creak and transmission > problem where it consistently pops violently out of first gear when > decelerating. Set up appointment for 23rd. > > Sep 23 - Took car in. Demonstrated C-pillar creak and transmission problem > to Joe, shop foreman. Joe said he would order parts to replace 1st gear in > transmission. > > Oct 2 - Call Dawn Morris to find out status of parts. Parts not in yet. They > now want to do more testing before replacing 1st gear. Set appoinment for > Oct. 8. > > Oct 8 - Take car in for the day. Take shuttle back to work. Joe tests > transmission linkage, determines problem is in transmission, not in linkage. > Says he will order parts to replace 1st gear in transmission. > > Oct 17 - Call Dawn Morris - parts not in yet. > > Oct 24 - Dawn Morris calls, parts not in yet, doesn't know when they will be > in. > > Oct 28 - Dawn Morris calls, parts are in, set up two-day appointment for Nov > 3, 4 to replace transmission parts and locate/fix C pillar creak. > > Nov 3 - Take car in at 7:30 am, get rental car. Tell them about new loud > creak at base of windshield on driver's side when car is cold. > > Nov 4 - Service adviser calls at 4:30 pm, says "the car is apart, still > waiting for transmission parts - bearings and stuff - to arrive." When I ask > why I was told the parts were in before I brought the car in, he says, > "well, we didn't really know what we would need to replace until we opened > it up." > > My car: > > http://www.nerocam.com/Pics/Cars/Accord.jpg > > |
Re: My ongoing adventure with my 2003 Accord EX V6 Coupe MT
Yep - same old thing with Honda.-they just know how to sell them - Had
problems with dealership pertaining to my Honda as well "Scott MacLean" <scottNO@SPAMnerosoft.com> wrote in message news:spbqb.1057$143.102418@news20.bellglobal.com.. . > Purchased from Number 7 Honda in Woodbridge, Ontario. > > Aug 27 - Ordered car. They don't know where they can get one yet. Placed > $1000 deposit. > > Sep 3 - Called dealership - have they found it yet? No. > > Sep 5 - Called dealership - have they found it yet? Yes, they're trailering > it in from London (4 hours away), it will be ready on Tuesday Sep 9. > > Sep 9 - Picked up car. Car has 35 km on it. > > Sep 11 - Called Shawn (salesperson) about annoying continual creak/rattle in > left C-pillar. Said he would get Dawn Morris (post sales rep) to call. > > Sep 18 - No call from Dawn. Called service department for service > appointment. > > Sep 19 - Dawn Morris called. Told her about C-pillar creak and transmission > problem where it consistently pops violently out of first gear when > decelerating. Set up appointment for 23rd. > > Sep 23 - Took car in. Demonstrated C-pillar creak and transmission problem > to Joe, shop foreman. Joe said he would order parts to replace 1st gear in > transmission. > > Oct 2 - Call Dawn Morris to find out status of parts. Parts not in yet. They > now want to do more testing before replacing 1st gear. Set appoinment for > Oct. 8. > > Oct 8 - Take car in for the day. Take shuttle back to work. Joe tests > transmission linkage, determines problem is in transmission, not in linkage. > Says he will order parts to replace 1st gear in transmission. > > Oct 17 - Call Dawn Morris - parts not in yet. > > Oct 24 - Dawn Morris calls, parts not in yet, doesn't know when they will be > in. > > Oct 28 - Dawn Morris calls, parts are in, set up two-day appointment for Nov > 3, 4 to replace transmission parts and locate/fix C pillar creak. > > Nov 3 - Take car in at 7:30 am, get rental car. Tell them about new loud > creak at base of windshield on driver's side when car is cold. > > Nov 4 - Service adviser calls at 4:30 pm, says "the car is apart, still > waiting for transmission parts - bearings and stuff - to arrive." When I ask > why I was told the parts were in before I brought the car in, he says, > "well, we didn't really know what we would need to replace until we opened > it up." > > My car: > > http://www.nerocam.com/Pics/Cars/Accord.jpg > > |
Re: My ongoing adventure with my 2003 Accord EX V6 Coupe MT
Yep - same old thing with Honda.-they just know how to sell them - Had
problems with dealership pertaining to my Honda as well "Scott MacLean" <scottNO@SPAMnerosoft.com> wrote in message news:spbqb.1057$143.102418@news20.bellglobal.com.. . > Purchased from Number 7 Honda in Woodbridge, Ontario. > > Aug 27 - Ordered car. They don't know where they can get one yet. Placed > $1000 deposit. > > Sep 3 - Called dealership - have they found it yet? No. > > Sep 5 - Called dealership - have they found it yet? Yes, they're trailering > it in from London (4 hours away), it will be ready on Tuesday Sep 9. > > Sep 9 - Picked up car. Car has 35 km on it. > > Sep 11 - Called Shawn (salesperson) about annoying continual creak/rattle in > left C-pillar. Said he would get Dawn Morris (post sales rep) to call. > > Sep 18 - No call from Dawn. Called service department for service > appointment. > > Sep 19 - Dawn Morris called. Told her about C-pillar creak and transmission > problem where it consistently pops violently out of first gear when > decelerating. Set up appointment for 23rd. > > Sep 23 - Took car in. Demonstrated C-pillar creak and transmission problem > to Joe, shop foreman. Joe said he would order parts to replace 1st gear in > transmission. > > Oct 2 - Call Dawn Morris to find out status of parts. Parts not in yet. They > now want to do more testing before replacing 1st gear. Set appoinment for > Oct. 8. > > Oct 8 - Take car in for the day. Take shuttle back to work. Joe tests > transmission linkage, determines problem is in transmission, not in linkage. > Says he will order parts to replace 1st gear in transmission. > > Oct 17 - Call Dawn Morris - parts not in yet. > > Oct 24 - Dawn Morris calls, parts not in yet, doesn't know when they will be > in. > > Oct 28 - Dawn Morris calls, parts are in, set up two-day appointment for Nov > 3, 4 to replace transmission parts and locate/fix C pillar creak. > > Nov 3 - Take car in at 7:30 am, get rental car. Tell them about new loud > creak at base of windshield on driver's side when car is cold. > > Nov 4 - Service adviser calls at 4:30 pm, says "the car is apart, still > waiting for transmission parts - bearings and stuff - to arrive." When I ask > why I was told the parts were in before I brought the car in, he says, > "well, we didn't really know what we would need to replace until we opened > it up." > > My car: > > http://www.nerocam.com/Pics/Cars/Accord.jpg > > |
Re: My ongoing adventure with my 2003 Accord EX V6 Coupe MT
Scott MacLean wrote: > Purchased from Number 7 Honda in Woodbridge, Ontario. > > Aug 27 - Ordered car. They don't know where they can get one yet. Placed > $1000 deposit. > > Sep 3 - Called dealership - have they found it yet? No. > > Sep 5 - Called dealership - have they found it yet? Yes, they're trailering > it in from London (4 hours away), it will be ready on Tuesday Sep 9. > > Sep 9 - Picked up car. Car has 35 km on it. > > Sep 11 - Called Shawn (salesperson) about annoying continual creak/rattle in > left C-pillar. Said he would get Dawn Morris (post sales rep) to call. > > Sep 18 - No call from Dawn. Called service department for service > appointment. > > Sep 19 - Dawn Morris called. Told her about C-pillar creak and transmission > problem where it consistently pops violently out of first gear when > decelerating. Set up appointment for 23rd. > > Sep 23 - Took car in. Demonstrated C-pillar creak and transmission problem > to Joe, shop foreman. Joe said he would order parts to replace 1st gear in > transmission. > > Oct 2 - Call Dawn Morris to find out status of parts. Parts not in yet. They > now want to do more testing before replacing 1st gear. Set appoinment for > Oct. 8. > > Oct 8 - Take car in for the day. Take shuttle back to work. Joe tests > transmission linkage, determines problem is in transmission, not in linkage. > Says he will order parts to replace 1st gear in transmission. > > Oct 17 - Call Dawn Morris - parts not in yet. > > Oct 24 - Dawn Morris calls, parts not in yet, doesn't know when they will be > in. > > Oct 28 - Dawn Morris calls, parts are in, set up two-day appointment for Nov > 3, 4 to replace transmission parts and locate/fix C pillar creak. > > Nov 3 - Take car in at 7:30 am, get rental car. Tell them about new loud > creak at base of windshield on driver's side when car is cold. > > Nov 4 - Service adviser calls at 4:30 pm, says "the car is apart, still > waiting for transmission parts - bearings and stuff - to arrive." When I ask > why I was told the parts were in before I brought the car in, he says, > "well, we didn't really know what we would need to replace until we opened > it up." > > My car: > > http://www.nerocam.com/Pics/Cars/Accord.jpg > Hi, Sounds like the car is a lemon. Bad sign. Maybe fell off car transporter? Good luck, Tony |
Re: My ongoing adventure with my 2003 Accord EX V6 Coupe MT
Scott MacLean wrote: > Purchased from Number 7 Honda in Woodbridge, Ontario. > > Aug 27 - Ordered car. They don't know where they can get one yet. Placed > $1000 deposit. > > Sep 3 - Called dealership - have they found it yet? No. > > Sep 5 - Called dealership - have they found it yet? Yes, they're trailering > it in from London (4 hours away), it will be ready on Tuesday Sep 9. > > Sep 9 - Picked up car. Car has 35 km on it. > > Sep 11 - Called Shawn (salesperson) about annoying continual creak/rattle in > left C-pillar. Said he would get Dawn Morris (post sales rep) to call. > > Sep 18 - No call from Dawn. Called service department for service > appointment. > > Sep 19 - Dawn Morris called. Told her about C-pillar creak and transmission > problem where it consistently pops violently out of first gear when > decelerating. Set up appointment for 23rd. > > Sep 23 - Took car in. Demonstrated C-pillar creak and transmission problem > to Joe, shop foreman. Joe said he would order parts to replace 1st gear in > transmission. > > Oct 2 - Call Dawn Morris to find out status of parts. Parts not in yet. They > now want to do more testing before replacing 1st gear. Set appoinment for > Oct. 8. > > Oct 8 - Take car in for the day. Take shuttle back to work. Joe tests > transmission linkage, determines problem is in transmission, not in linkage. > Says he will order parts to replace 1st gear in transmission. > > Oct 17 - Call Dawn Morris - parts not in yet. > > Oct 24 - Dawn Morris calls, parts not in yet, doesn't know when they will be > in. > > Oct 28 - Dawn Morris calls, parts are in, set up two-day appointment for Nov > 3, 4 to replace transmission parts and locate/fix C pillar creak. > > Nov 3 - Take car in at 7:30 am, get rental car. Tell them about new loud > creak at base of windshield on driver's side when car is cold. > > Nov 4 - Service adviser calls at 4:30 pm, says "the car is apart, still > waiting for transmission parts - bearings and stuff - to arrive." When I ask > why I was told the parts were in before I brought the car in, he says, > "well, we didn't really know what we would need to replace until we opened > it up." > > My car: > > http://www.nerocam.com/Pics/Cars/Accord.jpg > Hi, Sounds like the car is a lemon. Bad sign. Maybe fell off car transporter? Good luck, Tony |
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