Re: Requesting a refund for games
 

So sorry. Please disregard this msg.

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remove "smooth" from my address.
"Hsuan-min Chou" <hmchou.smooth@earthlink.net> wrote in message news:...
> Hi, I emailed customer support about getting a refund on games. On my
> previous phone (Sanyo 4900) I downloaded classic arcade games: Galaxian,
> Ms
> Pacman, Tetris, and Space Invaders. My new phone (Sanyo VI 2300) can't
> play
> these games.
>
> The CS representative said, sure, I can get a refund. He wrote that I
> should
> just follow these steps to request a refund. (You can request 2
> refunds/month).
>
> 1. Log on to 'My PCS' by entering your PCS Phone number and password:
> http://www.sprintpcs.com
> 2. Click on 'My Content Manager' hyperlink given on the bottom of the
> welcome page;
> 3. Select the Premium service from the list.
> 4. Click 'Request a Refund' hyperlink and follow the prompts.
>
> I can do all but the last step -- Request a Refund. There is no such
link
> on
> the page. Is there another page I'm supposed to go to? The CSR who was
> very
> nice has not responded to my emails?
> HM
>
> --
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> remove "smooth" from my address.
>
>
>