Re: How many trips to the dealer to fix a Sonata?
 

"Matt Whiting" <whiting@epix.net> wrote in message
news:L24vi.11391$Oc.304892@news1.epix.net...
> southluke wrote:
>
>> The car is an 02 Sonata LX with 72,000 miles on it. The problem has
>> been vibration when the brakes are applied that feels like warped
>> rotors. The original rotors were turned twice, only to solve the
>> problem for a few thousand miles. New rotors were installed by the
>> dealer and they seemed to be OK for around 10,000 miles before the
>> vibration returned. Then the dealer refused to repair the problem,
>> much to my disapointment.
>
> Might want to peruse this:
> http://www.stoptech.com/tech_info/wp...rakedisk.shtml
>
> Matt

Very interesting, especially - - - - -
There is only one way to prevent this sort of thing - following proper break
in procedures for both pad and disc and use the correct pad for your driving
style and conditions.

During pad or disc break-in, do not come to a complete stop, so plan where
and when you do this procedure with care and concern for yourself and the
safety of others. If you come to a complete stop before the break-in process
is completed there is the chance for non-uniform pad material transfer or
pad imprinting to take place and the results will be what the whole process
is trying to avoid. Game over.

Re: How many trips to the dealer to fix a Sonata?
 

Edwin Pawlowski wrote:
> "Matt Whiting" <whiting@epix.net> wrote in message
> news:L24vi.11391$Oc.304892@news1.epix.net...
>> southluke wrote:
>>
>>> The car is an 02 Sonata LX with 72,000 miles on it. The problem has
>>> been vibration when the brakes are applied that feels like warped
>>> rotors. The original rotors were turned twice, only to solve the
>>> problem for a few thousand miles. New rotors were installed by the
>>> dealer and they seemed to be OK for around 10,000 miles before the
>>> vibration returned. Then the dealer refused to repair the problem,
>>> much to my disapointment.
>> Might want to peruse this:
>> http://www.stoptech.com/tech_info/wp...rakedisk.shtml
>>
>> Matt
>
> Very interesting, especially - - - - -
> There is only one way to prevent this sort of thing - following proper break
> in procedures for both pad and disc and use the correct pad for your driving
> style and conditions.
>
> During pad or disc break-in, do not come to a complete stop, so plan where
> and when you do this procedure with care and concern for yourself and the
> safety of others. If you come to a complete stop before the break-in process
> is completed there is the chance for non-uniform pad material transfer or
> pad imprinting to take place and the results will be what the whole process
> is trying to avoid. Game over.

Keep reading. There is more after "game over."

I had a minivan that was notorious for "warping" its rotors. It got so
bad once that I was ready replace the rotors and pads, so I decided just
for fun to try a few really hard sopts in sequence. I read, maybe in a
different article, that this could reverse some of the uneven transfer
of pad material.

So, I went out to a back country road with virtually no traffic and made
10 or so hard stops from 60 MPH to 5 or so with some cooling time in
between. Presto! The "warped" brakes were now virtually gone. There
was some very minor pulsation still present, but almost negligible. I
ran those brakes and rotors several thousand more miles without trouble.

Matt

Re: How many trips to the dealer to fix a Sonata?
 

Am I the only one who doesn't have a crappy dealership? Mine bends over
backwards to help me and does address any warranty work I need (none on my
06, but some on my 02 Sonata).

Like it's been mentioned in here before, find a dealer that cares and keep
making noise with Hyundai. They'll eventually respond....

Steve

--
NW AZ home for sale in growing area near Laughlin, NV-


http://inlandempire.craigslist.org/rfs/370324491.html

http://www.hoobly.com/0/0/383472.html


"southluke" <luke.l.talley@boeing-dot-com.no-spam.invalid> wrote in message
news:57CdnXlaZd6pAybbnZ2dnUVZ_gmdnZ2d@giganews.com ...
>
> > GUEST wrote:
> > As some might recall, I have a 2007 Sonata that started backfiring,
> and
> > flashing the check engine light. The tow to the dealer resulted in
> them
> > replacing the engine. That actually didn't fix the problem. When I
> picked
> > the car up, the check engine light was still flashing, and the car
> ran like
> > crap. I drove it back to the dealer. The claim was that they had
> washed the
> > engine, and that caused a problem. He hooked it up to the scantool,
> and I
> > was able to drive it away.
> >
> > Gas mileage has been horrible since. Fast forward to the end of
> June.... NC
> > state inspection due. I took the car to an inspection station, and
> it failed
> > the emissions test Code P0302. Back to the dealer. They said they
> thought it
> > had a bad fuel injector, and ordered one. They claimed they were
> swamped the
> > following week (July 4th week), and would call me to come in. No
> phone calls
> > the month of July. I call them July 17, and ask what's up? They
> said bring
> > it in July 19th, that the part was there since July 3. I get there,
> they've
> > got a waiting area full of people, and no loaners. I didn't want to
> wait
> > there all day, and after the wonderful job they did putting it back
> together
> > after replacing the engine (acorn nuts missing on the plastic cover
> over the
> > engine, and bolts that hold the wiring harness in place at the back
> of the
> > engine) I figured rushing them wasn't the way to go. They tell me
> to come
> > back July 27. I do. they give me a brand new Santa Fe to drive.
> >
> > I come back at 5:00 because all they were doing was changing a fuel
>
> > injector, which they said doesn't take long. I get told that they
> needed to
> > order a sender, and that it would be in Saturday morning, and I
> could pick
> > the car up then. I get a call Saturday saying no part came in. End
> of day
> > Monday, the sender didn't fix it, so they ordered an oxygen sensor,
> and it
> > should be in Tuesday. End of day Tuesday, no part. Wednesday
> afternoon, I
> > stop by, and they say the car will be ready. I come back, and pick
> the car
> > up.
> >
> > Now I go back to the inspection station (you've got 30 days to get
> it
> > re-done). It fails again. They said it's missing readiness
> indicators, and
> > it has a code P0302 stored. The inspector said I should come back
> again
> > after driving it for a while. That might take care of the readiness
>
> > indicators, but he said the code might still make it fail. I've not
> yet gone
> > back to the dealer.
> >
> > The best part is: even though I specifically asked about the
> missing
> > hardware (capnuts, wiring harness screws), and the service manager
> said they
> > were replaced, they are still missing.... My kid even heard him say
> it.
> >
> > How many times does it take to fix a problem like this?
> >
> > In case someone's thinking troll, or that I'm trying to BS (yeah,
> this
> > sounds even to me to be that unbelievable), I'll be happy to
> provide
> > Hyundaitech my VIN so he can look at the history.
>
> The
> Hyundai warranty is just a sales gimmick. They refused to fix my
> brakes under the bumper to bumper warranty and I called Hyundai
> America and all. They essentially told me tuff sh_t.
>
> I just looked at the reliability ratings on J.D. Powers website and
> Hyundai was not rated very high. It was based on three years of
> polling owners.
>
> I will probably never buy another Hyundai and would not recommend them
> to others. Have had much better results from Honda. I think they
> just tried to get a large volume of their cars into the marketplace
> before they got the bugs out. As a product design engineer myself, I
> would guess the engineers probably knew most of these bugs before ship
> date but management declared shipment date anyway.
>
> The service department must be covered up here, they will not even
> answer the phone.
>
>

Re: How many trips to the dealer to fix a Sonata?
 

"Bill" <dadm48rv@bellsouth.net> wrote in message
news:n1Oui.7820$2v5.5507@bignews2.bellsouth.net...
>
> "southluke" <luke.l.talley@boeing-dot-com.no-spam.invalid> wrote in
> message news:57CdnXlaZd6pAybbnZ2dnUVZ_gmdnZ2d@giganews.com ...
>>
>>>
>> The
>> Hyundai warranty is just a sales gimmick. They refused to fix my
>> brakes under the bumper to bumper warranty and I called Hyundai
>> America and all. They essentially told me tuff sh_t.
>>
>> I just looked at the reliability ratings on J.D. Powers website and
>> Hyundai was not rated very high. It was based on three years of
>> polling owners.
>>
>> I will probably never buy another Hyundai and would not recommend them
>> to others. Have had much better results from Honda. I think they
>> just tried to get a large volume of their cars into the marketplace
>> before they got the bugs out. As a product design engineer myself, I
>> would guess the engineers probably knew most of these bugs before ship
>> date but management declared shipment date anyway.
>>
>> The service department must be covered up here, they will not even
>> answer the phone.
>
> Update: The car is still at the dealer. Tuesday they decided that the
> problem is a bad coil. They were to have it ready Wednesday. They said
> they wanted to replace the ECM. Still waiting for that.
>
> Finally got a callback from Hyundai corporate. She didn't understand why
> no-one followed through with my complaint. Now I get to wait for another
> week while they look into it.
>

Well? What happened?

Re: How many trips to the dealer to fix a Sonata?
 

"Rob" <bucfan11@SPAMtampabay.rr.com> wrote in message
news:46cdf393$0$16495$4c368faf@roadrunner.com...
>
> "Bill" <dadm48rv@bellsouth.net> wrote in message
> news:n1Oui.7820$2v5.5507@bignews2.bellsouth.net...
>>
>> "southluke" <luke.l.talley@boeing-dot-com.no-spam.invalid> wrote in
>> message news:57CdnXlaZd6pAybbnZ2dnUVZ_gmdnZ2d@giganews.com ...
>>>
>>>>
>>> The
>>> Hyundai warranty is just a sales gimmick. They refused to fix my
>>> brakes under the bumper to bumper warranty and I called Hyundai
>>> America and all. They essentially told me tuff sh_t.
>>>
>>> I just looked at the reliability ratings on J.D. Powers website and
>>> Hyundai was not rated very high. It was based on three years of
>>> polling owners.
>>>
>>> I will probably never buy another Hyundai and would not recommend them
>>> to others. Have had much better results from Honda. I think they
>>> just tried to get a large volume of their cars into the marketplace
>>> before they got the bugs out. As a product design engineer myself, I
>>> would guess the engineers probably knew most of these bugs before ship
>>> date but management declared shipment date anyway.
>>>
>>> The service department must be covered up here, they will not even
>>> answer the phone.
>>
>> Update: The car is still at the dealer. Tuesday they decided that the
>> problem is a bad coil. They were to have it ready Wednesday. They said
>> they wanted to replace the ECM. Still waiting for that.
>>
>> Finally got a callback from Hyundai corporate. She didn't understand why
>> no-one followed through with my complaint. Now I get to wait for another
>> week while they look into it.
>>
>
> Well? What happened?

I still haven't heard anything further from Hyundai. Wednesday 8/8 the
dealer told me the part hadn't come in. Thursday 8/9, they told me that
Hyundai hadn't shipped it, but that it would be in at 7:30 on 8/10. I'd been
telling them repeatedly that I was going on Vacation to Florida for a week
on 8/11. Friday, 8/10 at 9:30 am I showed up at the dealer to see if it was
done. They said that the part hadn't arrived, and after they made calls to
Hyundai, they said Hyundai had computer problems on Thursday, and it
wouldn't be in until Tuesday, 8/14. I still had their loaner Santa Fe, and
asked them if they planned on replacing my Sonata that day, or if I would be
driving the Santa Fe to Florida. They wound up renting me a Camry from
Enterprise. They said they didn't want their dealer plates to be out of
state. I really can't complain about how they have been treating me, as I
haven't been in a bind for a vehicle to drive.

On 8/16, I got a call from the service manager. He said the part (computer)
had finally come in, and they had test driven the car without problems. I
picked my car up on 8/20, and so far I've driven about 130 miles. I've not
seen a check engine light since I picked it up, but I have felt the "miss" -
kind of a momentary loss of power - a few times that usually happens right
before the check engine light has started flashing in the past, so I'm
pretty sure it's not fixed.

As I said earlier, I've heard NOTHING from Hyundai since the call I
mentioned previously. They have no interest in dealing with the problem. I
haven't had a change to call them back and ask when they planned on
contacting me. At this point, I have five documented, problem verified
present trips to the dealer for the same issue, so I am past the four
required for North Carolina's lemon law. If that light comes on again, I
think that's the path I'll have to take. I've tried to be as patient as
possible with them, and Hyundai has shown absolutely no interest in trying
to help me. In fact, I think that one could safely say that their customer
service level is horrible. The only reason that I have had any hope of
getting this fixed is that I also have a 2006 Sonata that my wife drives,
and that car has had absolutely no problems.

Re: How many trips to the dealer to fix a Sonata?
 

"Bill" <dadm48rv@bellsouth.net> wrote in message
>
> As I said earlier, I've heard NOTHING from Hyundai since the call I
> mentioned previously. They have no interest in dealing with the problem. I
> haven't had a change to call them back and ask when they planned on
> contacting me. At this point, I have five documented, problem verified
> present trips to the dealer for the same issue, so I am past the four
> required for North Carolina's lemon law. If that light comes on again, I
> think that's the path I'll have to take. I've tried to be as patient as
> possible with them, and Hyundai has shown absolutely no interest in trying
> to help me. In fact, I think that one could safely say that their customer
> service level is horrible.

As much as you say that, you've been driving a rather nice loaner and they
paid for a decent rental for your vacation. While you do have good reason
to be PO'd. it sounds like someone is taking good care of you.

Good luck. I'd go the lemon law route if it comes on again.
--
Ed
http://pages.cthome.net/edhome/

Re: How many trips to the dealer to fix a Sonata?
 

"Edwin Pawlowski" <esp@snet.net> wrote in message
news:3jqzi.34639$2v1.30073@newssvr14.news.prodigy. net...
>
> "Bill" <dadm48rv@bellsouth.net> wrote in message
>>
>> As I said earlier, I've heard NOTHING from Hyundai since the call I
>> mentioned previously. They have no interest in dealing with the problem.
>> I haven't had a change to call them back and ask when they planned on
>> contacting me. At this point, I have five documented, problem verified
>> present trips to the dealer for the same issue, so I am past the four
>> required for North Carolina's lemon law. If that light comes on again, I
>> think that's the path I'll have to take. I've tried to be as patient as
>> possible with them, and Hyundai has shown absolutely no interest in
>> trying to help me. In fact, I think that one could safely say that their
>> customer service level is horrible.
>
> As much as you say that, you've been driving a rather nice loaner and they
> paid for a decent rental for your vacation. While you do have good reason
> to be PO'd. it sounds like someone is taking good care of you.

I'm talking about Hyundai. The dealer has been eating the costs for the
loaner / rental. Hyundai's suggestions to fix the problem have not worked,
and they haven't seen fit to contact me with any meaningful information even
though I've called them several times. So, my assessment of their (Hyundai,
the car company) level of customer service as being horrible is justified.