Repair Manual
 

I have a 2002 Santa Fe, and to date have been unable to locate a Repair
Manual,such as Hanyes, etc. Any found out there. tia

Re: Repair Manual
 

Danz wrote:
> I have a 2002 Santa Fe, and to date have been unable to locate a Repair
> Manual,such as Hanyes, etc. Any found out there. tia
>
Go to www.hmaservice.com, sign up for a free account and you can access
the factory repair manuals online.

Re: Repair Manual
 

On Mon, 23 Oct 2006 12:04:13 GMT, Brian Nystrom
<brian.nystrom@verizon.net> wrote:

>Danz wrote:
>> I have a 2002 Santa Fe, and to date have been unable to locate a Repair
>> Manual,such as Hanyes, etc. Any found out there. tia
>>
>Go to www.hmaservice.com, sign up for a free account and you can access
>the factory repair manuals online.

I've tried this and can't find where the manuals are...any
suggestions?

Re: Repair Manual
 

jtees4 wrote:
> On Mon, 23 Oct 2006 12:04:13 GMT, Brian Nystrom
> <brian.nystrom@verizon.net> wrote:
>
>> Danz wrote:
>>> I have a 2002 Santa Fe, and to date have been unable to locate a Repair
>>> Manual,such as Hanyes, etc. Any found out there. tia
>>>
>> Go to www.hmaservice.com, sign up for a free account and you can access
>> the factory repair manuals online.
>
> I've tried this and can't find where the manuals are...any
> suggestions?

That's understandable, as the link isn't very obvious. On the "Welcome"
page, click on "Service Information" at the top of the left hand list.
It's a link, but it doesn't look like one. Once you're on that page,
click on the "Shop" tab. It's for "Shop Manuals", not "Shopping". "ETM"
is for the electrical manuals.

Re: Repair Manual
 

Thank you. I too needed that information to find the manuals
"Brian Nystrom" <brian.nystrom@verizon.net> wrote in message
news:THJ0h.2098$dx4.1054@trndny05...
> jtees4 wrote:
>> On Mon, 23 Oct 2006 12:04:13 GMT, Brian Nystrom
>> <brian.nystrom@verizon.net> wrote:
>>
>>> Danz wrote:
>>>> I have a 2002 Santa Fe, and to date have been unable to locate a Repair
>>>> Manual,such as Hanyes, etc. Any found out there. tia
>>>>
>>> Go to www.hmaservice.com, sign up for a free account and you can access
>>> the factory repair manuals online.
>>
>> I've tried this and can't find where the manuals are...any
>> suggestions?
>
> That's understandable, as the link isn't very obvious. On the "Welcome"
> page, click on "Service Information" at the top of the left hand list.
> It's a link, but it doesn't look like one. Once you're on that page, click
> on the "Shop" tab. It's for "Shop Manuals", not "Shopping". "ETM" is for
> the electrical manuals.

Re: Repair Manual
 

"Brian Nystrom" <brian.nystrom@verizon.net> wrote in message
news:THJ0h.2098$dx4.1054@trndny05...
>
> That's understandable, as the link isn't very obvious. On the "Welcome"
> page, click on "Service Information" at the top of the left hand list.
> It's a link, but it doesn't look like one. Once you're on that page, click
> on the "Shop" tab. It's for "Shop Manuals", not "Shopping". "ETM" is for
> the electrical manuals.

The website sure is confusing.

I also couldn't get most of the images to appear on the website. I just saw
a small icon in the upper left corner of where the images should appear.
Then I did a ton of detective work and discovered that the images they use
are in "SVG" format (such as "image.svg"). But Internet Explorer and
Mozilla don't automatically recognize that format for images and therefore
can't display them.

The solution?:

After logging in, before clicking on "Service Information" (which *SHOULD*
appear as a blue underlined web link but doesn't), look under "Info", then
click on "Site Requirements", then click on "Adobe SVG Viewer" to download
and install that program. I also clicked on "Macromedia Flash Player".

I wonder how many other people try this website and then give up --
especially those who don't know about this alt.autos.hyundai newsgroup and
how to access it.

Re: Repair Manual
 

On Sat, 28 Oct 2006 14:21:39 GMT, Brian Nystrom
<brian.nystrom@verizon.net> wrote:

>jtees4 wrote:
>> On Mon, 23 Oct 2006 12:04:13 GMT, Brian Nystrom
>> <brian.nystrom@verizon.net> wrote:
>>
>>> Danz wrote:
>>>> I have a 2002 Santa Fe, and to date have been unable to locate a Repair
>>>> Manual,such as Hanyes, etc. Any found out there. tia
>>>>
>>> Go to www.hmaservice.com, sign up for a free account and you can access
>>> the factory repair manuals online.
>>
>> I've tried this and can't find where the manuals are...any
>> suggestions?
>
>That's understandable, as the link isn't very obvious. On the "Welcome"
>page, click on "Service Information" at the top of the left hand list.
>It's a link, but it doesn't look like one. Once you're on that page,
>click on the "Shop" tab. It's for "Shop Manuals", not "Shopping". "ETM"
>is for the electrical manuals.

Thank you...I haven't looked at it yet, but will soon.

Re: Repair Manual
 

On Sat, 28 Oct 2006 14:21:39 GMT, Brian Nystrom
<brian.nystrom@verizon.net> wrote:

>jtees4 wrote:
>> On Mon, 23 Oct 2006 12:04:13 GMT, Brian Nystrom
>> <brian.nystrom@verizon.net> wrote:
>>
>>> Danz wrote:
>>>> I have a 2002 Santa Fe, and to date have been unable to locate a Repair
>>>> Manual,such as Hanyes, etc. Any found out there. tia
>>>>
>>> Go to www.hmaservice.com, sign up for a free account and you can access
>>> the factory repair manuals online.
>>
>> I've tried this and can't find where the manuals are...any
>> suggestions?
>
>That's understandable, as the link isn't very obvious. On the "Welcome"
>page, click on "Service Information" at the top of the left hand list.
>It's a link, but it doesn't look like one. Once you're on that page,
>click on the "Shop" tab. It's for "Shop Manuals", not "Shopping". "ETM"
>is for the electrical manuals.

Actually just had a chance to check it...turns out that I was doing it
right, but the link would not work in Firefox...switched to Internet
Explorer and it worked, didn't think of trying that before. Thanks
again.

Re: Repair Manual
 

BETA-2K wrote:
> "Brian Nystrom" <brian.nystrom@verizon.net> wrote in message
> news:THJ0h.2098$dx4.1054@trndny05...
>> That's understandable, as the link isn't very obvious. On the "Welcome"
>> page, click on "Service Information" at the top of the left hand list.
>> It's a link, but it doesn't look like one. Once you're on that page, click
>> on the "Shop" tab. It's for "Shop Manuals", not "Shopping". "ETM" is for
>> the electrical manuals.
>
> The website sure is confusing.
>
> I also couldn't get most of the images to appear on the website. I just saw
> a small icon in the upper left corner of where the images should appear.
> Then I did a ton of detective work and discovered that the images they use
> are in "SVG" format (such as "image.svg"). But Internet Explorer and
> Mozilla don't automatically recognize that format for images and therefore
> can't display them.
>
> The solution?:
>
> After logging in, before clicking on "Service Information" (which *SHOULD*
> appear as a blue underlined web link but doesn't), look under "Info", then
> click on "Site Requirements", then click on "Adobe SVG Viewer" to download
> and install that program. I also clicked on "Macromedia Flash Player".
>
> I wonder how many other people try this website and then give up --
> especially those who don't know about this alt.autos.hyundai newsgroup and
> how to access it.

The Webtech site is a case study in bad website design. I'm thinking of
referring them to the guru at Websites That Suck
(www.websitesthatsuck.com). Hyundai should fire their web design firm
and hire someone who knows what they're doing. There is no excuse for
forcing people to use IE and the SVG viewer, just to accommodate a poor
design.

Re: Repair Manual
 

jtees4 wrote:
> On Sat, 28 Oct 2006 14:21:39 GMT, Brian Nystrom
> <brian.nystrom@verizon.net> wrote:
>
>> jtees4 wrote:
>>> On Mon, 23 Oct 2006 12:04:13 GMT, Brian Nystrom
>>> <brian.nystrom@verizon.net> wrote:
>>>
>>>> Danz wrote:
>>>>> I have a 2002 Santa Fe, and to date have been unable to locate a Repair
>>>>> Manual,such as Hanyes, etc. Any found out there. tia
>>>>>
>>>> Go to www.hmaservice.com, sign up for a free account and you can access
>>>> the factory repair manuals online.
>>> I've tried this and can't find where the manuals are...any
>>> suggestions?
>> That's understandable, as the link isn't very obvious. On the "Welcome"
>> page, click on "Service Information" at the top of the left hand list.
>> It's a link, but it doesn't look like one. Once you're on that page,
>> click on the "Shop" tab. It's for "Shop Manuals", not "Shopping". "ETM"
>> is for the electrical manuals.
>
> Actually just had a chance to check it...turns out that I was doing it
> right, but the link would not work in Firefox...switched to Internet
> Explorer and it worked, didn't think of trying that before. Thanks
> again.

Perhaps it's changed, but it used to be that when you tried to access
the site in Firefox, a screen popped up stating that it could only be
viewed in IE. Again, it's a piss-poor design.

Re: Repair Manual
 

On Tue, 31 Oct 2006 14:22:44 GMT, Brian Nystrom
<brian.nystrom@verizon.net> wrote:

>jtees4 wrote:
>> On Sat, 28 Oct 2006 14:21:39 GMT, Brian Nystrom
>> <brian.nystrom@verizon.net> wrote:
>>
>>> jtees4 wrote:
>>>> On Mon, 23 Oct 2006 12:04:13 GMT, Brian Nystrom
>>>> <brian.nystrom@verizon.net> wrote:
>>>>
>>>>> Danz wrote:
>>>>>> I have a 2002 Santa Fe, and to date have been unable to locate a Repair
>>>>>> Manual,such as Hanyes, etc. Any found out there. tia
>>>>>>
>>>>> Go to www.hmaservice.com, sign up for a free account and you can access
>>>>> the factory repair manuals online.
>>>> I've tried this and can't find where the manuals are...any
>>>> suggestions?
>>> That's understandable, as the link isn't very obvious. On the "Welcome"
>>> page, click on "Service Information" at the top of the left hand list.
>>> It's a link, but it doesn't look like one. Once you're on that page,
>>> click on the "Shop" tab. It's for "Shop Manuals", not "Shopping". "ETM"
>>> is for the electrical manuals.
>>
>> Actually just had a chance to check it...turns out that I was doing it
>> right, but the link would not work in Firefox...switched to Internet
>> Explorer and it worked, didn't think of trying that before. Thanks
>> again.
>
>Perhaps it's changed, but it used to be that when you tried to access
>the site in Firefox, a screen popped up stating that it could only be
>viewed in IE. Again, it's a piss-poor design.

That makes sense...and I probably am blocking pop ups in Firfox.
Thanks again.

Re: Repair Manual
 

"Brian Nystrom" <brian.nystrom@verizon.net> wrote in message
news:zZI1h.4035$pU3.3439@trndny08...
>
> The Webtech site is a case study in bad website design. I'm thinking of
> referring them to the guru at Websites That Suck
> (www.websitesthatsuck.com). Hyundai should fire their web design firm and
> hire someone who knows what they're doing. There is no excuse for forcing
> people to use IE and the SVG viewer, just to accommodate a poor design.

I agree. I bought my first Hyundai ever just recently (2004 Santa Fe).

There is a lot about Hyundai, it's warranty, it's vehicles, etc. that I
really like. But, when I go to their website to try to figure something
out, I am almost always disappointed. They really should find a way to make
their website better -- it's basically the front door to their company for
people like me.

Re: Repair Manual
 

BETA-2K wrote:
> "Brian Nystrom" <brian.nystrom@verizon.net> wrote in message
> news:zZI1h.4035$pU3.3439@trndny08...
>> The Webtech site is a case study in bad website design. I'm thinking of
>> referring them to the guru at Websites That Suck
>> (www.websitesthatsuck.com). Hyundai should fire their web design firm and
>> hire someone who knows what they're doing. There is no excuse for forcing
>> people to use IE and the SVG viewer, just to accommodate a poor design.
>
> I agree. I bought my first Hyundai ever just recently (2004 Santa Fe).
>
> There is a lot about Hyundai, it's warranty, it's vehicles, etc. that I
> really like. But, when I go to their website to try to figure something
> out, I am almost always disappointed. They really should find a way to make
> their website better -- it's basically the front door to their company for
> people like me.

Someone needs to send their web designer copies of "Web Pages That Suck"
and "Son of Web Pages That Suck" (subtitled "Learn good design by
looking at bad design). I just read the latter and the HMA site is
guilty of several of the "classic" mistakes.

That said, once you get past the poor UI, the content is much
appreciated. The company's heart is in the right place, it just needs a
facelift.

Re: Repair Manual
 

Reply to message from Brian Nystrom <brian.nystrom@verizon.net> (Tue, 31
Oct 2006 08:21:19) about "Re: Repair Manual":

BN> The Webtech site is a case study in bad website design. I'm thinking
BN> of referring them to the guru at Websites That Suck (www.
BN> websitesthatsuck. com). Hyundai should fire their web design firm and
BN> hire someone who knows what they're doing.

I second that. Crappy site but good technical content. Content that no
other manufacturer (that I know of) can manage to provide on their webstes
or in their owner's documentation.

Best Regards
Wayne Moses <wmoses@houston.rr.com> Tue, 31 Oct 2006 17:48:39 -0600

=== Posted with Qusnetsoft NewsReader 3.3

Re: Repair Manual
 

Reply to message from "BETA-2K" <BETA-2K@betabcghfdsa.cba> (Tue, 31 Oct
2006 14:54:26) about "Re: Repair Manual":

B> But, when I go to their website to try to figure something out, I am
B> almost always disappointed. They really should find a way to make their
B> website better -- it's basically the front door to their company for
B> people like me.

I don't find their regular website bad - on the contrary I find it pretty
good. It is the Webtech site that is horrible. If the same people who
designed the sales website did the Webtech site it would be world-class.

Best Regards
Wayne Moses <wmoses@houston.rr.com> Tue, 31 Oct 2006 17:53:49 -0600

=== Posted with Qusnetsoft NewsReader 3.3