Re: Sonata reliability?
cheesesteak wrote:
> I wish I had read something like this 4 years ago. My Sonata 4cyl is now as > usefull as a paperweight, thanks to the timing belt and their warranty. The > car had 60,225 miles on it when the belt broke. Hyundai says that they will > not pay for repairs since the belt should have been inspected and/or > replaced at 60K. The car was in the shop 3 months ago for a check engine > light problem, when I was advised to do the recommended mileage > maintenance on the trans, which I did. No one bothered to mention the > timing belt to me. > I am told by the dealership that I need a whole new motor at about $6,000. > I'm still waiting to hear back from Hyundai's operations manager to see if > they will cover any of this. So as to reliability, you can draw your own > conclusions. > Have you been dealing with Hyundai Customer service directly or going through the dealer? If you haven't already, contact Hyundai directly and screw the dealer/regional rep nonsense. Press them hard on the issue and refuse to take no for an answer. Be polite, but firm. Work your way up the chain of command until you get to someone who agrees to fix your vehicle under warranty. Although the warranty states 60K miles, 60,225 is well within the "spirit" of the warranty and they should be willing to honor it, whether they are legally bound to do so or not. You may need to shame them into it. I had a transmission problem on an Excel with 64K miles on it and they ultimately covered the repair when I refused to accept anything less. If your car has been otherwise well maintained, they should be willing to help you out. If they think it's been neglected, you'll be in for a harder time. BTW, is this Hyundai USA or Canada? I've heard that the former tends to be more flexible than the latter, for some reason. If you end up having to get the car repaired, you can do a lot better than $6000. You're not likely to need a new engine, but you probably need new valves/guides/seals, new pistons and possibly a new head. Your engine can be rebuilt or you can buy a rebuilt engine for a lot less than $6000. |
Re: Sonata reliability?
I can see your frustration, I fear that you'll be hanging in the wind on
this one. If you want things covered by the warranty, then stick to the maintenance schedule. Otherwise the've got you. That said, I just replaced my Sonata (2001) GLS V-6's timing belt and tensioner just yesterday at 96,000 miles for the first time. I had run it till the spark plugs wore out and spark plug wires burned through in spots. Prior to that it had been running just fine. I keep the oil changes on schedule (+/- a bit of miles over) and also I had the auto transmission filter changed and system flushed out at 40,000. (if that red fluid turns brown, then it's time to change it!). I just had the fuel system/injectors cleaned -serviced this week too 'for the first time'. Now she runs like a rocket!! It's got all the options 'cept for auto climate control and anti-lock brakes. I like the car and it's proven to be dependable. Mileage for a V-6 ain't too bad. Read through your owners manual carefully as with any car (inclulding the maintenance schedule booklet). You need not be a mechanic, but if you want warranty work covered, you got to have all the facts straight for things to be on your side. To my recollection, the car hasn't left us stranded at the roadside for the 96,000 miles to date. There are better cars out there, but for the money, I'm happy. Ron in Florida "cheesesteak" <oco34761@hotmail.com> wrote in message news:56a7b989b82ce55fc17662565fb2aa6a@localhost.ta lkaboutautos.com... >I wish I had read something like this 4 years ago. My Sonata 4cyl is now as > usefull as a paperweight, thanks to the timing belt and their warranty. > The > car had 60,225 miles on it when the belt broke. Hyundai says that they > will > not pay for repairs since the belt should have been inspected and/or > replaced at 60K. The car was in the shop 3 months ago for a check engine > light problem, when I was advised to do the recommended mileage > maintenance on the trans, which I did. No one bothered to mention the > timing belt to me. > I am told by the dealership that I need a whole new motor at about $6,000. > I'm still waiting to hear back from Hyundai's operations manager to see if > they will cover any of this. So as to reliability, you can draw your own > conclusions. > |
Re: Sonata reliability?
"Ron" <wyhi_1570am@hotmail.com> ha scritto nel messaggio news:oCvFd.220289$Oc.131191@tornado.tampabay.rr.co m... > > That said, I just replaced my Sonata (2001) GLS V-6's timing belt and > tensioner just yesterday at 96,000 miles for the first time. There is something wrong in this, as I have a V6 Sonata 2.7 and here in Italy the scheduled change of timing belt is at 90.000 .. Km!! (about 56.000 miles) Ane my previous Sonata 4 cyl had the belt change at 60.000 Km! (37500 miles) -- Zotto Sonica V6 MY2002 driver http://www.g2kweb.it/?85 |
Re: Sonata reliability?
I am dealing with Hyundai USA customer service. The 800-633-5151 number. I
am waiting on their operations manager to get back to me today. Any suggestions if they want to cut a "Deal" which would only be a percentage of the repair costs? I do plan to keep bumping up the line until I can find a reasonable settlement. |
Re: Sonata reliability?
cheesesteak wrote:
> I am dealing with Hyundai USA customer service. The 800-633-5151 number. I > am waiting on their operations manager to get back to me today. Any > suggestions if they want to cut a "Deal" which would only be a percentage > of the repair costs? I do plan to keep bumping up the line until I can > find a reasonable settlement. > Based on my experience with them, you should be able to get them to cover at least 75% of the repair cost, but with the mileage on your vehicle, there's no reason that they shouldn't cover it 100%. You have a very reasonable argument that the belt was failing before the end of the warranty period, since they don't just suddenly fail, they break down over time. It's also unusual for timing belts to fail at 60K miles, so a defective part was most likely the cause. No car manufacturer would recommend a 60K service interval if the part was actually expected to fail at 60K miles. They're always going to leave themselves a cushion in order to try to avoid situations like yours. When I replaced the timing belt in my Excel at 64K, the old one was nearly indistinguishable from the new one. The replacement has been in the car for 100K miles. I don't think I'll do that with my Elantra, since the belt is longer and travels a more circuitous path - like the one in your Sonata - which probably accellerates the wear on it. |
Re: Sonata reliability?
The message <P9PFd.14237$w62.10155@bgtnsc05-news.ops.worldnet.att.net>
from Brian Nystrom <brian.nystrom@att.net> contains these words: > cheesesteak wrote: > > I am dealing with Hyundai USA customer service. The 800-633-5151 number. I > > am waiting on their operations manager to get back to me today. Any > > suggestions if they want to cut a "Deal" which would only be a percentage > > of the repair costs? I do plan to keep bumping up the line until I can > > find a reasonable settlement. > > > Based on my experience with them, you should be able to get them to > cover at least 75% of the repair cost, but with the mileage on your > vehicle, there's no reason that they shouldn't cover it 100%. You have a > very reasonable argument that the belt was failing before the end of the > warranty period, since they don't just suddenly fail, they break down > over time. It's also unusual for timing belts to fail at 60K miles, so a > defective part was most likely the cause. No car manufacturer would > recommend a 60K service interval if the part was actually expected to > fail at 60K miles. They're always going to leave themselves a cushion in > order to try to avoid situations like yours. > When I replaced the timing belt in my Excel at 64K, the old one was > nearly indistinguishable from the new one. The replacement has been in > the car for 100K miles. I don't think I'll do that with my Elantra, > since the belt is longer and travels a more circuitous path - like the > one in your Sonata - which probably accellerates the wear on it. Also - are you telling me that a Hyundai Speedo/ODO is accurate to within 1 percent ? even at that 60,000 has a 600mile 'swing' We have very good Solicitors in the UK who would adore handling that one on a no win no fee basis. |
Re: Sonata reliability?
Thanks for all the great suggestions. I never thought about a +/- on an
odometer. Is there a way to find out more about that? The latest is that they are still making a decision about whether to make a "Good will" effort at fixing this. At least according to their operations manager, they will reimburse me for a car rental for the next 3 days over the weekend while they make their decision. I've been maintaining a calm, professional demeanor with them, but one thing I did do was to send an email to Frank Ferrara, Hyundai's VP of parts and service. Hopefully since it wasn't returned as unable to send, I figured out what his correct email address was. Guess I'll have to wait until Monday. Thanks agin for all your support and suggestions. |
Re: Sonata reliability?
My figures was in US miles. I did not change the belt on schedule, instead I
had that timing belt changed around 96,000 miles (155,000km??? estimated translation). Either way you measure it, it was a gamble where I got away with delaying the price of getting maintenance done. Ron in Florida 2001 Hyundai Sonata V6 GLS. All Options except anti-lck brakes and auto climate control. "Zotto" <zottoebasta@inwind.it> wrote in message news:92wFd.684615$35.27570197@news4.tin.it... > > > "Ron" <wyhi_1570am@hotmail.com> ha scritto nel messaggio > news:oCvFd.220289$Oc.131191@tornado.tampabay.rr.co m... >> >> That said, I just replaced my Sonata (2001) GLS V-6's timing belt and >> tensioner just yesterday at 96,000 miles for the first time. > > There is something wrong in this, as I have a V6 Sonata 2.7 and here in > Italy the scheduled change of timing belt is at 90.000 .. Km!! (about > 56.000 miles) > > Ane my previous Sonata 4 cyl had the belt change at 60.000 Km! (37500 > miles) > > > -- > Zotto Sonica V6 MY2002 driver > http://www.g2kweb.it/?85 > > |
Re: Sonata reliability?
On Sun, 16 Jan 2005 04:50:45 GMT, "Ron" <wyhi_1570am@hotmail.com>
wrote: >My figures was in US miles. I did not change the belt on schedule, instead I >had that timing belt changed around 96,000 miles (155,000km??? estimated >translation). > >Either way you measure it, it was a gamble where I got away with delaying >the price of getting maintenance done. I'm sure glad you didn't wait till it was Swedish miles, golly you Yanks are gamblers. The price of maintenance? versus what? the price of non maintenance? i sure hope you at least change the oil occasionally. > >Ron in Florida >2001 Hyundai Sonata V6 GLS. All Options except anti-lck brakes and auto >climate control. >"Zotto" <zottoebasta@inwind.it> wrote in message >news:92wFd.684615$35.27570197@news4.tin.it... >> >> >> "Ron" <wyhi_1570am@hotmail.com> ha scritto nel messaggio >> news:oCvFd.220289$Oc.131191@tornado.tampabay.rr.co m... >>> >>> That said, I just replaced my Sonata (2001) GLS V-6's timing belt and >>> tensioner just yesterday at 96,000 miles for the first time. >> >> There is something wrong in this, as I have a V6 Sonata 2.7 and here in >> Italy the scheduled change of timing belt is at 90.000 .. Km!! (about >> 56.000 miles) >> >> Ane my previous Sonata 4 cyl had the belt change at 60.000 Km! (37500 >> miles) >> >> >> -- >> Zotto Sonica V6 MY2002 driver >> http://www.g2kweb.it/?85 >> >> > For a very plain website try http://ii.net/~farmerjim/ |
Re: Sonata reliability?
Hey, I can't understand why one doesn't just buy the extended service contract,
because, for example, if/when that damne air conditioner "blows (fails)," it'll cost ya beaucoup la bucks more than the approx $800 extended service contract I suppose if one's mileage is mostly on the highways--several hunderd miles a day, and that's perhaps compensated by one's company--then to heck with all the garbage & trouble maintenance service shite Nobody likes to take a car into the shop for that $200 or $600 scheduled service, but for me it beats the inevitable (or random) expense of the alternative, and i've had several different brands of the machines to know how the sop/ripoff works VW's questionable quality requires ye protect yerself with an extended service contract, as one oughta do with any brand of machine, but I recall mucho repairs on the three VWs we've had over the years, and two of 'em were thankfully covered Each to his own, of course |
Re: Sonata reliability?
Graham Ridgeway wrote:
> Also - are you telling me that a Hyundai Speedo/ODO is accurate to > within 1 percent ? > > even at that 60,000 has a 600mile 'swing' Excellent point! |
Re: Sonata reliability?
Robert Cohen wrote:
> Hey, I can't understand why one doesn't just buy the extended service contract, > because, for example, if/when that damne air conditioner "blows (fails)," > it'll cost ya beaucoup la bucks more than the approx $800 extended service > contract Because the likelihood of needing to use it is very low. If everyone was going to need it, do you think you'd be able to buy it for $800? Insurance companies aren't stupid. The dealer is getting a cut on this, too. It's a rip-off for the average car buyer. It's an even bigger rip-off for DIY types. |
Re: Sonata reliability?
Brian Nystrom wrote: > hyundaitech wrote: > > Don't buy the four-banger. Other than that, it should be ok. > > > Thanks, that's the kind of info I was looking for. OK, I'll give you 2 examples: here's one for the Sirius-II engine: ================================================== ========= 2002 Hyundai Santa Fe GL Engine: 2.4 L / 4 cyl / Gas / DOHC Fuel: Fuel Injection Ignition: Distributorless Trans: 5-speed Standard Transaxle Mileage: 74,083 mi VIN: KM8SB12B62 More Info: Test results & repair history included below _____________________ CLOSED W/SUMMARY _____________________ This one is headed back to the dealer. One response suggested loosening motor mounts lifting engine slightlyand retightening. Also checking IAC and throttle bdy forcarbon buildup. Overwhelming responses said dealer did not time balance shafts correctly when they replaced timing belt. There is an updated cover available to help keeptiming belt from jumping. The procedure for timing balancer belt is available at www.hmaservice.com Thanks for your imput. _____________________ ORIGINAL MESSAGE _____________________ Thanks in advance for taking the time to read this request. This vehicle has excessive engine vibration. Car doesn't have to be moving or be in gear. Initial start up it seems ok. Once engine settles down to idle speed, vibration felt throughout car.This is not a miss.Ran engine without drive belts-no change.Replaced balancer with new oem. Seems slightly worse with ac on. Evacuated ac and recharged with correct amount of freon. Pressures appear normal withe the exception of high side going to 250 before electric fan kicks on.This feels like a mismatch between crank and flywheel, an out of balance condition.Has anyone seen this? The dealer couldn't figure out what was going on. Xxxx Xxxxxx Technician X xxx X Xxxx Xxxx Portland, Oregon, USA ___________________ TEST AND REPAIR DATA ___________________ TESTING AND RESULTS compression check - good motor mounts - good RELATED REPAIR HISTORY New harmonic balancer. Broken timing belt replaced at 62,000 miles, bent valves replaced at that time by dealer __________________________________________________ ________________ From: Xxxx from Wisconsin Date: 10/19/2004 19:38:52 The balance shafts are likely mistimed. This should have been obvious to 'the dealer', but I guess you never know. From: Xxx from Australia Date: 10/20/2004 00:17:53 Hi Xxxxx, this sounds to me that when the timing belt broke maybe the balance shaft belt was not timed right when it was replaced. The balance shaft belt fits in behind the main belt. From: Xxxxxxx from California (Northern) Date: 10/20/2004 00:22:05 Hi Xxxx- Look for a jumped timing belt, or the front balancer shaft is not in time. There is a new upper cover for the timing belt. Look for a small "lump" inside the upper timing belt cover; it's there to help keep the belt from skipping teeth. The rear balancer is driven by a small belt, similar to a 2.2L Honda. The rear shaft is easily timed, nothing more than lining up the two marks. The front shaft needs to be correctly set. With the mark lined up, turn the shaft slightly. If it turns back to the mark from either direction, the shaft is correct. If it turns away from the marks, the balance needs to be turned one revolution, then reinstall the boot. Look at www.hmaservice.com for the TSB that describes this procedure. From: Xxxxxxxx from Texas Date: 10/20/2004 09:52:00 if the motor mounts are good i would loosen them and raise the engien slightly up and tighten them up again to see if that helps. also check the throttle body for being dirty and iac operation and to make sure it dosnt have any carbon build up. ================================================== ================ One case for the Sirius engine: 1994 Hyundai Elantra Engine: 1.8 L / 4 cyl / Gas / DOHC Fuel: Fuel Injection Ignition: Distributorless Trans: 5-speed Standard Transaxle Mileage: 91,138 mi VIN: KMHJF32M9R Misc Data: 4dr GLS Affected Item: engine Condition: vibration More Info: Repair history included below _______________________ CLOSED W/FIX _______________________ I would like to thank all who responded. The rear balance shaft was indeed 180 degrees out. Seems the tech spun the oil pump/balance shaft pulley around with the timing belt off for some reason. Set the rear balance shaft by removing plug and installing screwdriver. Ran car without timing cover due to it being broken on the last removal and vibration is gone. Sorry for the delay in closing. Seems the young owner of this car did not have money for the repairs so I now own it and had other pressing projects. _____________________ ORIGINAL MESSAGE _____________________ This car came with what appeared to be an exhaust leak.Found the head gasket had burnt through the fire ring on #1 cylinder and was leaking externally. Replaced head gasket had cyl. head gone through.After completing repairs took car out for a test drive and it ran great until it was wound up a bit. A vibration starts at about 3100rpm and gets worse with an increase in rpm.The timing belt was set according to a timing belt manual (Autodata I believe).Pulled every thing back down and double checked the timing marks all was as set before right on the marks. Customer informs me the car had been at the dealers a month ago and had the oil pump either resealed or replaced and the oil pan gasket replaced. Is it possible to not get the pully back on the rear balance shaft correctly or is there another way to verify the position of balance shafts. I am leaning towards a balance shaft issue as the car did not vibrate before the repairs. Xxxx Xxxxxx Owner/Technician Xxx Xxxx Xxxxxx Kimball, Nebraska, USA ___________________ TEST AND REPAIR DATA ___________________ RELATED REPAIR HISTORY Replaced head gasket due to external combustion leak. Timing belt, waterpump,idler and tensioner replaced.Valves ground,seats cut and cyl. head planed. __________________________________________________ ________________ |
All times are GMT -4. The time now is 01:34 PM. |
© 2024 MH Sub I, LLC dba Internet Brands