On Fri, 3 Jun 2005 05:04:09 -0400, "Masterson"
<adam@soundsolutionsmd.com> wrote:

>85,000 miles = Out of Warranty.
>$89.00 = Reasonable
>
>
>
>
>
>>>If you are over the 36,000 3 years, $89.00 was reasonable, if you are
>>>under, they stole $89.00 from you.
>
>
>>>> Mike, the exact same thing happened to us 2 weeks ago in our
>>>> '03. Our dealer installed a remanufactured (they are an
>>>> Alpine product) all we paid for was the install ($89.00)
>
I'd say

 

On Fri, 3 Jun 2005 05:04:09 -0400, "Masterson"
<adam@soundsolutionsmd.com> wrote:

>85,000 miles = Out of Warranty.
>$89.00 = Reasonable
>
>
>
>
>
>>>If you are over the 36,000 3 years, $89.00 was reasonable, if you are
>>>under, they stole $89.00 from you.
>
>
>>>> Mike, the exact same thing happened to us 2 weeks ago in our
>>>> '03. Our dealer installed a remanufactured (they are an
>>>> Alpine product) all we paid for was the install ($89.00)
>
I'd say

 

>
> they didn't do a recall because it isn't a safety issue. if you
> pull it out and smack it i bet it will come back on. it has to be a
> bad solder joint in my opinion. since honda doesn't build stereos
> it's up to their vendor.
> Chip
>

That line of reasoning makes no sense. Honda is the responsible party
no matter if they build a component in their own factory or buy it from
someone else. The customer did business with Honda. Honda chose which
parts to make and which to buy and chose who to buy them from.

John

 

>
> they didn't do a recall because it isn't a safety issue. if you
> pull it out and smack it i bet it will come back on. it has to be a
> bad solder joint in my opinion. since honda doesn't build stereos
> it's up to their vendor.
> Chip
>

That line of reasoning makes no sense. Honda is the responsible party
no matter if they build a component in their own factory or buy it from
someone else. The customer did business with Honda. Honda chose which
parts to make and which to buy and chose who to buy them from.

John

 

John....

Your completely correct. It is Honda's responsibility to honor their
warranty.

Ohhhh wait......the OP said it was out of warranty. So at that point its
no ones responsibility to repair it for free.

Again....
Free exchange radio from the dealer and
$89.00 (about one hour of labor) = REASONABLE.

Is this thread over yet? It is for me.





> That line of reasoning makes no sense. Honda is the responsible party no
> matter if they build a component in their own factory or buy it from
> someone else. The customer did business with Honda. Honda chose which
> parts to make and which to buy and chose who to buy them from.
>
> John

 

John....

Your completely correct. It is Honda's responsibility to honor their
warranty.

Ohhhh wait......the OP said it was out of warranty. So at that point its
no ones responsibility to repair it for free.

Again....
Free exchange radio from the dealer and
$89.00 (about one hour of labor) = REASONABLE.

Is this thread over yet? It is for me.





> That line of reasoning makes no sense. Honda is the responsible party no
> matter if they build a component in their own factory or buy it from
> someone else. The customer did business with Honda. Honda chose which
> parts to make and which to buy and chose who to buy them from.
>
> John

 

Success!! The dealer spoke with Honda and Honda agreed to cover the
repalcement cost. I should have the car back tomorrow (they were also
doing the 37k service....plus replacing the wiper motor that went out
this morning...not covered - I'm not having a good month!).

I'm surprised but very happy that Honda decided to cover the radio
display problem. I think this was the right thing for them to do given
the history of this sort of failure. The dealer said the customer cost
of the radio was $750, plus labor to install it (probalby cost about
$900 total to repair). Said the solution required a complete audio
unit replacement, not just the display. Honda's back on my good side.

Mike

 

Success!! The dealer spoke with Honda and Honda agreed to cover the
repalcement cost. I should have the car back tomorrow (they were also
doing the 37k service....plus replacing the wiper motor that went out
this morning...not covered - I'm not having a good month!).

I'm surprised but very happy that Honda decided to cover the radio
display problem. I think this was the right thing for them to do given
the history of this sort of failure. The dealer said the customer cost
of the radio was $750, plus labor to install it (probalby cost about
$900 total to repair). Said the solution required a complete audio
unit replacement, not just the display. Honda's back on my good side.

Mike