Warning: Ripped Off by 'great cars & trucks' .com
Yup, this is gonna get cross-posted all over so others can be forewarned and
not get ripped off. Warning: Ripped Off by 'great cars & trucks' .com Recommend everyone avoid the Great Cars and Trucks business http://www.greatcarsandtrucks.com (FYI) The experiences will be summed up as follows: Their commision sales person calls you up and asks if your vehicle has been sold. He has got your number from an ad you have already placed in, say, yourlocal newspaper, auto trader type selling 'magazines' etc. Usually they call some time, like say a month, after your ad runs out. If your vehicle has not already sold, their sales pitch "guarantees you can sell your vehicle within 90 days for the price you are asking" (unless it's really out of line. If it doens't sell they will refund your $ , which was $150, which you have paid to advertise with them. They claim they will do all the work for you, including things like placing ads in newspapers including your own local newspaper, advertising their website, etc so as to attract buyers, etc. A common pitch would be "would it be worth $150 you to sell your vehicle for the price you are asking within 90 days?". The sales person statement was quite clear that if it doesn't sell within that 90 days, just cll us anytime over the phone and we'll refund your $. So, you think what's to lose? If it sells, it's money well spent for that guarantee, and if not you get your money back and so it didn't cost you anything after all, so what's the risk? Their lies are the risk. The complaint is: not once, not ever did any advertising appear anywhere local (no, no checking was done for anywhere else as they stated local anyway). Also, when calling them for a refund, it was only then discovered that they say you have to make a claim within 7 days of the expiry of the 90 days initial period. Also, when calling, they were not at all happy, became rude, and pointed that you have to do all the work yourself. In fact, policy was thrown in face see: http://www.greatcarsandtrucks.com/guarantee.htm that was NEVER mentioned before, things like having to notarize and send copy of registration. When the sales rep had called and asked if the vehicles were still for sale, he was even told, "Well, yes, we are not using them and they are not even licensed because we are not using them so yes, of course we wan't to sell them.", so they knew for sure they weren't. A responsible sale agent would point out then that the money back guarantee didn't apply then. But they don't, therby screwing you out of your refund entitlement. The other thing that happens is you get a lot of 'phishing' type emails whereby the 'sender' claims they have a 'client' who wants to buy your behicle and please send your banking information so they can send you the money. hmmm.... do you think we're so stupid that your misspelled and improperly punctuated scribble of a message looks OK that we would send that info to someone out of the blue who hasn't even seen the vehicle (and why wouldn't they just contact you directly) or had ANY previous contact about it?!?! duh!! |
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