Ripped Off by...

Yup, this is gonna get cross-posted all over so others can be forewarned and
not get ripped off.

Warning: Ripped Off by 'great cars & trucks' .com

Recommend everyone avoid the Great Cars and Trucks business

http://www.greatcarsandtrucks.com (FYI)

The experiences will be summed up as follows: Their commision sales person
calls you up and asks if your vehicle has been sold. He has got your number
from an ad you have already placed in, say, yourlocal newspaper, auto trader
type selling 'magazines' etc. Usually they call some time, like say a month,
after your ad runs out. If your vehicle has not already sold, their sales
pitch "guarantees you can sell your vehicle within 90 days for the price you
are asking" (unless it's really out of line. If it doens't sell they will
refund your $ , which was $150, which you have paid to advertise with them.
They claim they will do all the work for you, including things like placing
ads in newspapers including your own local newspaper, advertising their
website, etc so as to attract buyers, etc. A common pitch would be "would it
be worth $150 you to sell your vehicle for the price you are asking within
90 days?". The sales person statement was quite clear that if it doesn't
sell within that 90 days, just cll us anytime over the phone and we'll
refund your $. So, you think what's to lose? If it sells, it's money well
spent for that guarantee, and if not you get your money back and so it
didn't cost you anything after all, so what's the risk? Their lies are the risk.

The complaint is: not once, not ever did any advertising appear anywhere
local (no, no checking was done for anywhere else as they stated local
anyway). Also, when calling them for a refund, it was only then discovered
that they say you have to make a claim within 7 days of the expiry of the 90
days initial period. Also, when calling, they were not at all happy, became
rude, and pointed that you have to do all the work yourself. In fact, policy
was thrown in face

see: http://www.greatcarsandtrucks.com/guarantee.htm

that was NEVER mentioned before, things like having to notarize and send
copy of registration. When the sales rep had called and asked if the
vehicles were still for sale, he was even told, "Well, yes, we are not using
them and they are not even licensed because we are not using them so yes, of
course we wan't to sell them.", so they knew for sure they weren't. A
responsible sale agent would point out then that the money back guarantee
didn't apply then. But they don't, therby screwing you out of your refund
entitlement.

The other thing that happens is you get a lot of 'phishing' type emails
whereby the 'sender' claims they have a 'client' who wants to buy your
behicle and please send your banking information so they can send you the
money. hmmm.... do you think we're so stupid that your misspelled and
improperly punctuated scribble of a message looks OK that we would send that
info to someone out of the blue who hasn't even seen the vehicle (and why
wouldn't they just contact you directly) or had ANY previous contact about
it?!?! duh!!