$10,000 Engine?
 

OK, here's the CLiff's notes version.

My firend has a 2004 Santa Fe GLS with the 3.5L and 4WD. The other day
here engine "blew up". since she hadn't had the coolant changed acording
to schedule the dealership is trying to nail her for not following the
maintenance schedule and are telling her it will cost $10,000 to replace
the engine (presummably with a new engine, not rebuilt). She'd just had
the car at the dealership for service about a month ago.

Question 1: $10,000 for the engine? Does that sound . . . um, steep?

Question 2: Any advice/other people's experience that can help her to get
out of this situation in the best way to get the dealership to foot the
bill?

Thanks in advance for any help,

-- SUB

--
Message posted using http://www.talkaboutautos.com/group/alt.autos.hyundai/
More information at http://www.talkaboutautos.com/faq.html

Re: $10,000 Engine?
 

>OK, here's the CLiff's notes version.
>
>My firend has a 2004 Santa Fe GLS with the 3.5L and 4WD. The other day
>here engine "blew up". since she hadn't had the coolant changed acording
>to schedule the dealership is trying to nail her for not following the
>maintenance schedule and are telling her it will cost $10,000 to replace
>the engine (presummably with a new engine, not rebuilt). She'd just had
>the car at the dealership for service about a month ago.
>
>Question 1: $10,000 for the engine? Does that sound . . . um, steep?
>
>Question 2: Any advice/other people's experience that can help her to get
>out of this situation in the best way to get the dealership to foot the
>bill?
>
>Thanks in advance for any help,
>
> -- SUB

Unless the entire coolant reservoir and ALL the coolant fluid was
completely gone, there's no WAY it should have blown up because of
overheating. The driver should have gotten dash lights indicating
overheating or check engine at the very least. If the driver was
ignoring check engine and it blew up because of negligence, it's
possible the mechanic could pull codes or logs from the OBD and prove
it was caused by negligence. I'd say get a readout from the OBD and
see if there's any logs that could indicate when the problem happened.

- Thee Chicago Wolf

Re: $10,000 Engine?
 

>Question 1: $10,000 for the engine? Does that sound . . . um, steep?

For $10,000 you could buy a small new car or a decent downpayment on
an '08 Santa Fe. Using hyundaiparts.net parts search, the engine
should cost 5270.70 plus $527 shipping. Have a look yourself.
http://www.hyundaiparts.net/partscat.html

It's at least couple days worth of labor but $10,000 is WAY high. Your
friend could always find out if it's covered under insurance and file
a claim. The deductible might be cheaper than replacement cost.

- Thee Chicago Wolf

Re: $10,000 Engine?
 

"phillystyle" <sub3@hotmail.com> wrote in message
news:89831dc71a2d594c7277e6ff396a2fd0@localhost.ta lkaboutautos.com...
> OK, here's the CLiff's notes version.
>
> My firend has a 2004 Santa Fe GLS with the 3.5L and 4WD. The other day
> here engine "blew up". since she hadn't had the coolant changed acording
> to schedule the dealership is trying to nail her for not following the
> maintenance schedule and are telling her it will cost $10,000 to replace
> the engine (presummably with a new engine, not rebuilt). She'd just had
> the car at the dealership for service about a month ago.
>
> Question 1: $10,000 for the engine? Does that sound . . . um, steep?
>
> Question 2: Any advice/other people's experience that can help her to get
> out of this situation in the best way to get the dealership to foot the
> bill?
>

How many miles on the vehicle? It's not possible to offer any realistic
advice without understanding a lot more about the situation.

As for the cost of that engine job - that seems wayyyy high to me. But
then, exactly what did the quote say?

--

-Mike-
mmarlowREMOVE@alltel.net

Re: $10,000 Engine?
 

Thats waaayyyyyy too high , believe it or not check Ebaymoters , I
found a new crate motor for my 01 Elantra for .....$895! Also do a
google search for 'crate motors' Those tend to only run about $2k from
engine rebuilder company , they usually come with full comprehensive
warranties .Often they buy up the production overrun motors for resale
..

Re: $10,000 Engine?
 

"Thee Chicago Wolf" <.@.> wrote in message
>
> Unless the entire coolant reservoir and ALL the coolant fluid was
> completely gone, there's no WAY it should have blown up because of
> overheating. The driver should have gotten dash lights indicating
> overheating or check engine at the very least. If the driver was
> ignoring check engine and it blew up because of negligence, it's
> possible the mechanic could pull codes or logs from the OBD and prove
> it was caused by negligence. I'd say get a readout from the OBD and
> see if there's any logs that could indicate when the problem happened.
>
> - Thee Chicago Wolf

All of that does not matter. The service manual states that coolant should
be changed at 60,000 miles. If it is full and in perfect condition but not
changed, they can deny coverage if the engine blows for any reason at 60,001
miles.

From the Hyundai web site
COOLANT: FOR THE FIRST TIME, REPLACE THE COOLANT AT 60,000 MILES (96,000 KM)
OR 60 MONTHS, AFTER THAT, REPLACE IT EVEY 30,000 MILES (48,000) OR 24
MONTHS.

Re: $10,000 Engine?
 

"Edwin Pawlowski" <esp@snet.net> wrote in message
news:uVAOi.58242$YL5.50985@newssvr29.news.prodigy. net...
>
> "Thee Chicago Wolf" <.@.> wrote in message
>>
>> Unless the entire coolant reservoir and ALL the coolant fluid was
>> completely gone, there's no WAY it should have blown up because of
>> overheating. The driver should have gotten dash lights indicating
>> overheating or check engine at the very least. If the driver was
>> ignoring check engine and it blew up because of negligence, it's
>> possible the mechanic could pull codes or logs from the OBD and prove
>> it was caused by negligence. I'd say get a readout from the OBD and
>> see if there's any logs that could indicate when the problem happened.
>>
>> - Thee Chicago Wolf
>
> All of that does not matter. The service manual states that coolant
> should be changed at 60,000 miles. If it is full and in perfect condition
> but not changed, they can deny coverage if the engine blows for any reason
> at 60,001 miles.
>
> From the Hyundai web site
> COOLANT: FOR THE FIRST TIME, REPLACE THE COOLANT AT 60,000 MILES (96,000
> KM) OR 60 MONTHS, AFTER THAT, REPLACE IT EVEY 30,000 MILES (48,000) OR 24
> MONTHS.

Certainly they can.... but if they play games on technicalities, they can
kiss their hard-won customer base good bye in a heart beat. I say that as a
first time Hyundai buyer (2007 Sonata). In my mind, I'll judge Hyundai
based on my first time experience. Buick lost my loyalty after my second
Park Avenue turned out to be an underwelming experience. I switched to
Cadillac in 2002 as a result.

Re: $10,000 Engine?
 

Honestly, this is a situation where HyundaiTech is at his best. Oh where,
oh where, has Mr. HyundaiTech gone?


"phillystyle" <sub3@hotmail.com> wrote in message
news:89831dc71a2d594c7277e6ff396a2fd0@localhost.ta lkaboutautos.com...
> OK, here's the CLiff's notes version.
>
> My firend has a 2004 Santa Fe GLS with the 3.5L and 4WD. The other day
> here engine "blew up". since she hadn't had the coolant changed acording
> to schedule the dealership is trying to nail her for not following the
> maintenance schedule and are telling her it will cost $10,000 to replace
> the engine (presummably with a new engine, not rebuilt). She'd just had
> the car at the dealership for service about a month ago.
>
> Question 1: $10,000 for the engine? Does that sound . . . um, steep?
>
> Question 2: Any advice/other people's experience that can help her to get
> out of this situation in the best way to get the dealership to foot the
> bill?
>
> Thanks in advance for any help,
>
> -- SUB
>
> --
> Message posted using
> http://www.talkaboutautos.com/group/alt.autos.hyundai/
> More information at http://www.talkaboutautos.com/faq.html
>

Re: $10,000 Engine?
 

On 8 list, 22:12, "phillystyle" <s...@hotmail.com> wrote:
> OK, here's the CLiff's notes version.
>
> My firend has a 2004 Santa Fe GLS with the 3.5L and 4WD. The other day
> here engine "blew up". since she hadn't had the coolant changed acording
> to schedule the dealership is trying to nail her for not following the
> maintenance schedule and are telling her it will cost $10,000 to replace
> the engine (presummably with a new engine, not rebuilt). She'd just had
> the car at the dealership for service about a month ago.
<snip>

If the car was serviced in the dealership, they should take care about
coolant change, as well as other maintenance. Only if customer insist
not to follow scheduled maintenance, then he or she will take
responsibility. Hopefully it is not the case here...

Re: $10,000 Engine?
 

On Mon, 08 Oct 2007 16:12:34 -0400, "phillystyle" <sub3@hotmail.com>
wrote:

>OK, here's the CLiff's notes version.
>
>My firend has a 2004 Santa Fe GLS with the 3.5L and 4WD. The other day
>here engine "blew up". since she hadn't had the coolant changed acording
>to schedule the dealership is trying to nail her for not following the
>maintenance schedule and are telling her it will cost $10,000 to replace
>the engine (presummably with a new engine, not rebuilt). She'd just had
>the car at the dealership for service about a month ago.
>
>Question 1: $10,000 for the engine? Does that sound . . . um, steep?
>
>Question 2: Any advice/other people's experience that can help her to get
>out of this situation in the best way to get the dealership to foot the
>bill?
>
>Thanks in advance for any help,

**Just to reiterate other member's posts, what's the mileage on the
Santa Fe and has she had all of the proper maintenance done? Did she
have the maintenance done at the dealership (they'll have a record of
it)? Did she tell them to not do the coolant change?

My dad (old coot that can fix everything *and* works at a Hyundai
dealership) said that they wouldn't replace the engine with a new one.
They'll take out the blown engine, take it apart, keep what's good and
replace what's broken. He said that he can't recall them ever using a
complete new or refurbished engine replacement. (I don't know if this
varies by dealer).

When I explained that the dealership was blaming it on coolant, he
said: Anti-freeze? They're trying to blame it on anti-freeze? And they
checked it a month before? They're full of ! Tell her to get a new
dealership! So I replied that she probably had a properly-filled
reservoir but didn't have the coolant change done before 60K. He said:
They're still full of !! :) If that engine was just checked a
month earlier and there's coolant in it, the engine is not going to
blow due to not having your coolant changed. He also said it just
sounded like a bullshit excuse.

Of course and most importantly, this is all predicated on the fact her
engine blew suddenly and that she did not ignore warnings that her car
was giving her and drive it into the ground (as Thee Chicago Wolf
explained). Dad said that she should call corporate or demand the
number for that region's Hyundai rep and the Hyundai dealership must
give it to her.

kaboomie

Re: $10,000 Engine?
 

As a mechanic for many years, I have never, EVER seen an engine blown
because the coolant wasn't changed, especially on a 3 year old vehicle.
<gnekker@yahoo.com> wrote in message
news:1191952288.564397.32100@d55g2000hsg.googlegro ups.com...
> On 8 list, 22:12, "phillystyle" <s...@hotmail.com> wrote:
> > OK, here's the CLiff's notes version.
> >
> > My firend has a 2004 Santa Fe GLS with the 3.5L and 4WD. The other day
> > here engine "blew up". since she hadn't had the coolant changed
acording
> > to schedule the dealership is trying to nail her for not following the
> > maintenance schedule and are telling her it will cost $10,000 to replace
> > the engine (presummably with a new engine, not rebuilt). She'd just had
> > the car at the dealership for service about a month ago.
> <snip>
>
> If the car was serviced in the dealership, they should take care about
> coolant change, as well as other maintenance. Only if customer insist
> not to follow scheduled maintenance, then he or she will take
> responsibility. Hopefully it is not the case here...
>

Re: $10,000 Engine?
 

"razz" <razz@mts.net> wrote in message
news:tCTOi.13529$495.535@newsfe22.lga...
> As a mechanic for many years, I have never, EVER seen an engine blown
> because the coolant wasn't changed, especially on a 3 year old vehicle.

Guys, read the fine print. This has nothing to do with the coolant level.
It has everything to do with adhering to the terms of the warranty. The
factory says you must change the coolant at 60,000 miles. No change,
warranty void. Simple legal terms.

Razz, I'll give you $10,000. All you have to do is pick it up in person
here in northeast CT by 7:15. At 7:16 you are too late. Deal? Same with
the warranty. Do what they require or it is void.

Re: $10,000 Engine?
 

"Edwin Pawlowski" <esp@snet.net> wrote in message
news:%JTOi.1309$Pv2.196@newssvr23.news.prodigy.net ...
>
> "razz" <razz@mts.net> wrote in message
> news:tCTOi.13529$495.535@newsfe22.lga...
>> As a mechanic for many years, I have never, EVER seen an engine blown
>> because the coolant wasn't changed, especially on a 3 year old vehicle.
>
> Guys, read the fine print. This has nothing to do with the coolant level.
> It has everything to do with adhering to the terms of the warranty. The
> factory says you must change the coolant at 60,000 miles. No change,
> warranty void. Simple legal terms.
>
> Razz, I'll give you $10,000. All you have to do is pick it up in person
> here in northeast CT by 7:15. At 7:16 you are too late. Deal? Same with
> the warranty. Do what they require or it is void.

And when I get ready to replace my Sonata, I'll buy a Camry, or Accord ---
anything but a Hyundai. And I'll advice my friends and family to NOT BUY a
Hyundai because they don't live up to the spirit of their warranty. You're
right: They're RIGHT -- DEAD RIGHT.

Re: $10,000 Engine?
 

"DonC" <coondwc@NOSPAM.hotmail.com> wrote in message
news:rDUOi.12621$054.11249@newsfe14.phx...
>
> "Edwin Pawlowski" <esp@snet.net> wrote in message
> news:%JTOi.1309$Pv2.196@newssvr23.news.prodigy.net ...
> >
> > "razz" <razz@mts.net> wrote in message
> > news:tCTOi.13529$495.535@newsfe22.lga...
> >> As a mechanic for many years, I have never, EVER seen an engine blown
> >> because the coolant wasn't changed, especially on a 3 year old vehicle.
> >
> > Guys, read the fine print. This has nothing to do with the coolant
level.
> > It has everything to do with adhering to the terms of the warranty. The
> > factory says you must change the coolant at 60,000 miles. No change,
> > warranty void. Simple legal terms.
> >
> > Razz, I'll give you $10,000. All you have to do is pick it up in person
> > here in northeast CT by 7:15. At 7:16 you are too late. Deal? Same
with
> > the warranty. Do what they require or it is void.
>
> And when I get ready to replace my Sonata, I'll buy a Camry, or
cord ---
> anything but a Hyundai. And I'll advice my friends and family to NOT BUY
a
> Hyundai because they don't live up to the spirit of their warranty. You're
> right: They're RIGHT -- DEAD RIGHT.
>
Also, when my warranty ran out on the paint, ( there again bullshit
advertising, 5 year bumper to bumper warranty........ya right, doesn't cover
the paint which only has a three year warranty, so why advertise a bullshit
5 year bumper to bumper warranty ( which to me means everything included for
five years ). Anyways, two months after my paint warranty ran out, all the
door handle paint started to peel off. Hyundai would not cover it, to bad
off warranty was the reply. Really ing pissed me off, since there was no
primer applied under the paint, which is in my opinion is poor workmanship
and quality. Had this verified by the body shop where I was working at the
time, and also two other verifications by other body shops. No primer
applied to door handles. Went all the way to Hyundai Canada on this one, and
then to Korea's corporate head quarters, got the same reply by each to bad
off warranty, which the car was just over three years old, no five year
bumper to bumper on this one. So in a nutshell Hyundai will not honor their
warranty when it suits them. People often ask how there vehicles are, and I
will tell them what to expect, no customer service. I've been questioned by
Hyundai, ( remember the car is six years old now ), if I will be trading in
my Hyundai for a new one, and I tell them yes I will be very soon, but not
on a Hyundai ever again.

Re: $10,000 Engine?
 

"DonC" <coondwc@NOSPAM.hotmail.com> wrote in message
>
> And when I get ready to replace my Sonata, I'll buy a Camry, or
> cord --- anything but a Hyundai. And I'll advice my friends and family
> to NOT BUY a Hyundai because they don't live up to the spirit of their
> warranty. You're right: They're RIGHT -- DEAD RIGHT.

And there are stories of how good and how bad Toyota and Honda are also.
One thing that lead me to buy a Hyundai was a bad experience with warranty
on my Buick.

Your money, your choice.