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Hyundai reliability and JD Power
J D Power 2006 vehicle dependability survey:
http://www.jdpower.com/studies_jdpow...p?StudyID=1160 It rates reliability over 3 years, meaning this rates 2003 model vehicles. Industry average is 227 probs per 100. Hyundai is 253, well below average. Hyundai has only one car in the top 3 rankings, in the subcompact category. That's because in 2003, there are ONLY 3 subcompacts on the market. So despite Hyundai's good showings of some models in the JD Power initial quality surveys (2003 Sonata was 2nd in its class) and the Consumer Reports surveys, the company as a whole does lousy here. Why? Discuss. Chris |
Re: Hyundai reliability and JD Power
Christopher Wong wrote:
> So despite Hyundai's good showings of some models in the JD Power initial > quality surveys (2003 Sonata was 2nd in its class) and the Consumer Reports > surveys, the company as a whole does lousy here. Why? Discuss. If you look at the data this way, the Initial Quality Survey did a remarkable job forecasting the Vehicle Dependability Survey: 2003 Hyundai Initial Qual Survey 152 2003 Industry Average IQS 133 2006 Hyundai Veh Dep Survey 2003 models 253 2006 Industry Average VDS 2003 models 227 Now look at this year's IQS 2006 Hyundai IQS 102 2006 Industry Average IQS 124 Clearly a significant improvement for Hyundai. If the pattern holds we can expect the 2006 models to do very well in the 2009 VDS survey. |
Re: Hyundai reliability and JD Power
Christopher Wong wrote:
> So despite Hyundai's good showings of some models in the JD Power initial > quality surveys (2003 Sonata was 2nd in its class) and the Consumer Reports > surveys, the company as a whole does lousy here. Why? Discuss. If you look at the data this way, the Initial Quality Survey did a remarkable job forecasting the Vehicle Dependability Survey: 2003 Hyundai Initial Qual Survey 152 2003 Industry Average IQS 133 2006 Hyundai Veh Dep Survey 2003 models 253 2006 Industry Average VDS 2003 models 227 Now look at this year's IQS 2006 Hyundai IQS 102 2006 Industry Average IQS 124 Clearly a significant improvement for Hyundai. If the pattern holds we can expect the 2006 models to do very well in the 2009 VDS survey. |
Re: Hyundai reliability and JD Power
I suppose I should then junk my "unreliable" 1996 Accent which has 213,450
miles on it. Thank you JP Power for the enlightenment. Jozef "Christopher Wong" <cwong@world.std.com> wrote in message news:zPqdnbh9s5hes0DZnZ2dnUVZ_sOdnZ2d@rcn.net... >J D Power 2006 vehicle dependability survey: > > http://www.jdpower.com/studies_jdpow...p?StudyID=1160 > > It rates reliability over 3 years, meaning this rates 2003 model vehicles. > Industry average is 227 probs per 100. Hyundai is 253, well below average. > Hyundai has only one car in the top 3 rankings, in the subcompact > category. > That's because in 2003, there are ONLY 3 subcompacts on the market. > > So despite Hyundai's good showings of some models in the JD Power initial > quality surveys (2003 Sonata was 2nd in its class) and the Consumer > Reports > surveys, the company as a whole does lousy here. Why? Discuss. > > Chris |
Re: Hyundai reliability and JD Power
I suppose I should then junk my "unreliable" 1996 Accent which has 213,450
miles on it. Thank you JP Power for the enlightenment. Jozef "Christopher Wong" <cwong@world.std.com> wrote in message news:zPqdnbh9s5hes0DZnZ2dnUVZ_sOdnZ2d@rcn.net... >J D Power 2006 vehicle dependability survey: > > http://www.jdpower.com/studies_jdpow...p?StudyID=1160 > > It rates reliability over 3 years, meaning this rates 2003 model vehicles. > Industry average is 227 probs per 100. Hyundai is 253, well below average. > Hyundai has only one car in the top 3 rankings, in the subcompact > category. > That's because in 2003, there are ONLY 3 subcompacts on the market. > > So despite Hyundai's good showings of some models in the JD Power initial > quality surveys (2003 Sonata was 2nd in its class) and the Consumer > Reports > surveys, the company as a whole does lousy here. Why? Discuss. > > Chris |
Re: Hyundai reliability and JD Power
James wrote:
> Christopher Wong wrote: > >>So despite Hyundai's good showings of some models in the JD Power initial >>quality surveys (2003 Sonata was 2nd in its class) and the Consumer Reports >>surveys, the company as a whole does lousy here. Why? Discuss. > > > If you look at the data this way, the Initial Quality Survey did a > remarkable job forecasting the Vehicle Dependability Survey: > > 2003 Hyundai Initial Qual Survey 152 > 2003 Industry Average IQS 133 > > 2006 Hyundai Veh Dep Survey 2003 models 253 > 2006 Industry Average VDS 2003 models 227 > > Now look at this year's IQS > > 2006 Hyundai IQS 102 > 2006 Industry Average IQS 124 > > Clearly a significant improvement for Hyundai. If the pattern holds we > can expect the 2006 models to do very well in the 2009 VDS survey. As the owner of a 2006 Sonata, I'm certainly hoping that is the case! Matt |
Re: Hyundai reliability and JD Power
James wrote:
> Christopher Wong wrote: > >>So despite Hyundai's good showings of some models in the JD Power initial >>quality surveys (2003 Sonata was 2nd in its class) and the Consumer Reports >>surveys, the company as a whole does lousy here. Why? Discuss. > > > If you look at the data this way, the Initial Quality Survey did a > remarkable job forecasting the Vehicle Dependability Survey: > > 2003 Hyundai Initial Qual Survey 152 > 2003 Industry Average IQS 133 > > 2006 Hyundai Veh Dep Survey 2003 models 253 > 2006 Industry Average VDS 2003 models 227 > > Now look at this year's IQS > > 2006 Hyundai IQS 102 > 2006 Industry Average IQS 124 > > Clearly a significant improvement for Hyundai. If the pattern holds we > can expect the 2006 models to do very well in the 2009 VDS survey. As the owner of a 2006 Sonata, I'm certainly hoping that is the case! Matt |
Re: Hyundai reliability and JD Power
Christopher Wong wrote: > J D Power 2006 vehicle dependability survey: > > http://www.jdpower.com/studies_jdpow...p?StudyID=1160 > > It rates reliability over 3 years, meaning this rates 2003 model vehicles. > Industry average is 227 probs per 100. Hyundai is 253, well below average. > Hyundai has only one car in the top 3 rankings, in the subcompact category. > That's because in 2003, there are ONLY 3 subcompacts on the market. > > So despite Hyundai's good showings of some models in the JD Power initial > quality surveys (2003 Sonata was 2nd in its class) and the Consumer Reports > surveys, the company as a whole does lousy here. Why? Discuss. > > Chris Your words are so in comflict with the data it could be considered funny, or someone trying to spin the facts. "..well below average.." If you consider that if you owned a Hyundai you likely had between 2 and 3 problems in three years, 2.53. Just like the industry average, between 2 and 3 problems 2.27. Or your Hyundai had an 11% chance of having one more problem than the average. Not exactly well below average given that this was a consumer survey and the demographic differences in the groups of people who buy different new vehicles makes for a large error. I think it is plus or minus 3 to 6% for a survey like this. "Well Below" is a subjective term, but it has long been considered that it takes a 25% difference to be considered well below on these types of surveys. "..the company as a whole does lousy here. WHY?" You say they do lousy here, but yet they did better here than the initial quality study. The initial quality study was 14% below industry average, the 3 year study was only 11% below industry average. This just flies against common sense saying that they did lousy here, referring to the initial quality survey where the results showed them slightly further below average. It is still deceptive for JDPowers to call this a vehicle dependability study. Dependability in peoples minds means that the car had a problem and wouldn't get them from point A to B. In the study though they are rating number of problems that required an unscheduled trip for service. Most problems in cars today are quality problems, not dependability issues. The study should be called the 3 year vehicle quality survey. |
Re: Hyundai reliability and JD Power
Christopher Wong wrote: > J D Power 2006 vehicle dependability survey: > > http://www.jdpower.com/studies_jdpow...p?StudyID=1160 > > It rates reliability over 3 years, meaning this rates 2003 model vehicles. > Industry average is 227 probs per 100. Hyundai is 253, well below average. > Hyundai has only one car in the top 3 rankings, in the subcompact category. > That's because in 2003, there are ONLY 3 subcompacts on the market. > > So despite Hyundai's good showings of some models in the JD Power initial > quality surveys (2003 Sonata was 2nd in its class) and the Consumer Reports > surveys, the company as a whole does lousy here. Why? Discuss. > > Chris Your words are so in comflict with the data it could be considered funny, or someone trying to spin the facts. "..well below average.." If you consider that if you owned a Hyundai you likely had between 2 and 3 problems in three years, 2.53. Just like the industry average, between 2 and 3 problems 2.27. Or your Hyundai had an 11% chance of having one more problem than the average. Not exactly well below average given that this was a consumer survey and the demographic differences in the groups of people who buy different new vehicles makes for a large error. I think it is plus or minus 3 to 6% for a survey like this. "Well Below" is a subjective term, but it has long been considered that it takes a 25% difference to be considered well below on these types of surveys. "..the company as a whole does lousy here. WHY?" You say they do lousy here, but yet they did better here than the initial quality study. The initial quality study was 14% below industry average, the 3 year study was only 11% below industry average. This just flies against common sense saying that they did lousy here, referring to the initial quality survey where the results showed them slightly further below average. It is still deceptive for JDPowers to call this a vehicle dependability study. Dependability in peoples minds means that the car had a problem and wouldn't get them from point A to B. In the study though they are rating number of problems that required an unscheduled trip for service. Most problems in cars today are quality problems, not dependability issues. The study should be called the 3 year vehicle quality survey. |
Re: Hyundai reliability and JD Power
Jozef wrote:
> I suppose I should then junk my "unreliable" 1996 Accent which has 213,450 > miles on it. Thank you JP Power for the enlightenment. Absolutely! It could fall apart any day now... Matt |
Re: Hyundai reliability and JD Power
Jozef wrote:
> I suppose I should then junk my "unreliable" 1996 Accent which has 213,450 > miles on it. Thank you JP Power for the enlightenment. Absolutely! It could fall apart any day now... Matt |
Re: Hyundai reliability and JD Power
Jozef wrote:
> I suppose I should then junk my "unreliable" 1996 Accent which has 213,450 > miles on it. Thank you JP Power for the enlightenment. Just think, if you owned 100 Accents you would have been to the dealer at least 250 times by now! |
Re: Hyundai reliability and JD Power
Jozef wrote:
> I suppose I should then junk my "unreliable" 1996 Accent which has 213,450 > miles on it. Thank you JP Power for the enlightenment. Just think, if you owned 100 Accents you would have been to the dealer at least 250 times by now! |
Re: Hyundai reliability and JD Power
On Fri, 11 Aug 2006 20:28:35 -0500, Christopher Wong
<cwong@world.std.com> wrote: >J D Power 2006 vehicle dependability survey: > >http://www.jdpower.com/studies_jdpow...p?StudyID=1160 > >It rates reliability over 3 years, meaning this rates 2003 model vehicles. >Industry average is 227 probs per 100. Hyundai is 253, well below average. >Hyundai has only one car in the top 3 rankings, in the subcompact category. >That's because in 2003, there are ONLY 3 subcompacts on the market. > >So despite Hyundai's good showings of some models in the JD Power initial >quality surveys (2003 Sonata was 2nd in its class) and the Consumer Reports >surveys, the company as a whole does lousy here. Why? Discuss. > >Chris If they don't tell what the problems are then one cannot judge the usefullness of the report. I have no faith in Consumer Reports because the criteria I have seen them use is often not relevant to my decision making. I expect JD Powers has the same problem - a fixation on numbers with little correlation between volume of complaints and the severity of the problems. |
Re: Hyundai reliability and JD Power
On Fri, 11 Aug 2006 20:28:35 -0500, Christopher Wong
<cwong@world.std.com> wrote: >J D Power 2006 vehicle dependability survey: > >http://www.jdpower.com/studies_jdpow...p?StudyID=1160 > >It rates reliability over 3 years, meaning this rates 2003 model vehicles. >Industry average is 227 probs per 100. Hyundai is 253, well below average. >Hyundai has only one car in the top 3 rankings, in the subcompact category. >That's because in 2003, there are ONLY 3 subcompacts on the market. > >So despite Hyundai's good showings of some models in the JD Power initial >quality surveys (2003 Sonata was 2nd in its class) and the Consumer Reports >surveys, the company as a whole does lousy here. Why? Discuss. > >Chris If they don't tell what the problems are then one cannot judge the usefullness of the report. I have no faith in Consumer Reports because the criteria I have seen them use is often not relevant to my decision making. I expect JD Powers has the same problem - a fixation on numbers with little correlation between volume of complaints and the severity of the problems. |
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