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-   -   The so called 'bumper to bumper' Hyundai warranty (https://www.gtcarz.com/hyundai-mailing-list-137/so-called-bumper-bumper-hyundai-warranty-51363/)

Dave in Lake Villa 11-15-2005 07:12 PM

The so called 'bumper to bumper' Hyundai warranty
 
To the consumer , 'bumper to bumper' warranty gives the impresssion that
EVERY defective part is covered at no cost . Not so. The 2004 Santa Fe
i bought my folks have had 2 license plate bulbs go bad within a 3 month
period with just over 12,000 miles on the car. The Hyundai Dealer
wanted $21 to change out the bulb because the 'bumper to bumper'
warranty doesnt cover light bulbs. Light bulbs going bad (even the same
one within a 3 month time frame) are not covered ; according to the
Service Manager : " Light bulbs are considered a maintenance item". I
say , thats fine if one goes out every 3 or 4 years...but the same one
within 3 months at just over 12,000 miles ??? Come on.

I post this just so you are aware. There are other things which the
'bumper to bumper warranty' does not cover as well.


shane.glaseman@aero.org 11-15-2005 08:01 PM

Re: The so called 'bumper to bumper' Hyundai warranty
 

Dave in Lake Villa wrote:
> To the consumer , 'bumper to bumper' warranty gives the impresssion that
> EVERY defective part is covered at no cost . Not so. The 2004 Santa Fe
> i bought my folks have had 2 license plate bulbs go bad within a 3 month
> period with just over 12,000 miles on the car. The Hyundai Dealer
> wanted $21 to change out the bulb because the 'bumper to bumper'
> warranty doesnt cover light bulbs. Light bulbs going bad (even the same
> one within a 3 month time frame) are not covered ; according to the
> Service Manager : " Light bulbs are considered a maintenance item". I
> say , thats fine if one goes out every 3 or 4 years...but the same one
> within 3 months at just over 12,000 miles ??? Come on.
>
> I post this just so you are aware. There are other things which the
> 'bumper to bumper warranty' does not cover as well.


Yeah, see, you have to actually *read* the warranty -- it clearly says
such items as light bulbs, wipers, etc. are excluded. You shouldn't
have been surprised by this. It's annoying to have two bulbs go out in
such a short time, and I guess 21 bucks is a bit much to charge to
replace them -- but they're light bulbs. They burn out. Sometimes you
get a defective one... or two... or three, and they don't last as long
as they should. That's the way things go. Replacing them requires a
Phillips' screwdriver.


Tom 11-15-2005 09:24 PM

Re: The so called 'bumper to bumper' Hyundai warranty
 
Ah, you said the magic word, Shane - 'defective'.
Don't you think 'defective' parts should be covered under the warrantee? I
think it says that in the papers if you read them.....

I own a 2006 Sonata and a 2003 Kia Sedona. I just had to pay for a
headlight in the Sedona under the 'bumper to bumper' warrantee. Maybe you
don't remember when such warrantees covered everything. Times are a
changing. Also, Kia has made it very clear with huge signs in their waiting
rooms that any failure to follow their suggested maintenance with documented
proof voids the 100,000 mile warrantee. Used to be that a simple entry in
their book that you changed the oil and filter at routine intervals was
enough.

Tom

<shane.glaseman@aero.org> wrote in message
news:1132102887.361554.101120@g49g2000cwa.googlegr oups.com...
>
> Dave in Lake Villa wrote:
>> To the consumer , 'bumper to bumper' warranty gives the impresssion that
>> EVERY defective part is covered at no cost . Not so. The 2004 Santa Fe
>> i bought my folks have had 2 license plate bulbs go bad within a 3 month
>> period with just over 12,000 miles on the car. The Hyundai Dealer
>> wanted $21 to change out the bulb because the 'bumper to bumper'
>> warranty doesnt cover light bulbs. Light bulbs going bad (even the same
>> one within a 3 month time frame) are not covered ; according to the
>> Service Manager : " Light bulbs are considered a maintenance item". I
>> say , thats fine if one goes out every 3 or 4 years...but the same one
>> within 3 months at just over 12,000 miles ??? Come on.
>>
>> I post this just so you are aware. There are other things which the
>> 'bumper to bumper warranty' does not cover as well.

>
> Yeah, see, you have to actually *read* the warranty -- it clearly says
> such items as light bulbs, wipers, etc. are excluded. You shouldn't
> have been surprised by this. It's annoying to have two bulbs go out in
> such a short time, and I guess 21 bucks is a bit much to charge to
> replace them -- but they're light bulbs. They burn out. Sometimes you
> get a defective one... or two... or three, and they don't last as long
> as they should. That's the way things go. Replacing them requires a
> Phillips' screwdriver.
>




Krazy Kanuck 11-15-2005 11:23 PM

Re: The so called 'bumper to bumper' Hyundai warranty
 
gee....my Hyundai dealer replaces bulbs for free even if I'm just in for an
oil change.....and they also wash the car for free unless they're really
busy!
Len

--
.....Order the "Accordion Evolution" documentary of the Las Vegas
International Accordion Convention from my website:
http://users.accesscomm.ca/limbery/
....Del Sur Al Norte...Regina Sk. Canada Latin and South American Folk dance
band:
http://users.accesscomm.ca/limbery/DelSurAlNorte.html
"Dave in Lake Villa" <DaveInLakeVilla@webtv.net> wrote in message
news:748-437A797E-1479@storefull-3233.bay.webtv.net...
> To the consumer , 'bumper to bumper' warranty gives the impresssion that
> EVERY defective part is covered at no cost . Not so. The 2004 Santa Fe
> i bought my folks have had 2 license plate bulbs go bad within a 3 month
> period with just over 12,000 miles on the car. The Hyundai Dealer
> wanted $21 to change out the bulb because the 'bumper to bumper'
> warranty doesnt cover light bulbs. Light bulbs going bad (even the same
> one within a 3 month time frame) are not covered ; according to the
> Service Manager : " Light bulbs are considered a maintenance item". I
> say , thats fine if one goes out every 3 or 4 years...but the same one
> within 3 months at just over 12,000 miles ??? Come on.
>
> I post this just so you are aware. There are other things which the
> 'bumper to bumper warranty' does not cover as well.
>




Jody 11-16-2005 12:07 AM

Re: The so called 'bumper to bumper' Hyundai warranty
 
Bulbs are a consumable item like oil and filters, brakes etc you want them
to cover a 79 c bulb?????
Its so easy to replace them, go to walmart buy the bulbs ..your owners
manual should state how to change.
every car buy ind read their manual it's there for a reason...
"Dave in Lake Villa" <DaveInLakeVilla@webtv.net> wrote in message
news:748-437A797E-1479@storefull-3233.bay.webtv.net...
> To the consumer , 'bumper to bumper' warranty gives the impresssion that
> EVERY defective part is covered at no cost . Not so. The 2004 Santa Fe
> i bought my folks have had 2 license plate bulbs go bad within a 3 month
> period with just over 12,000 miles on the car. The Hyundai Dealer
> wanted $21 to change out the bulb because the 'bumper to bumper'
> warranty doesnt cover light bulbs. Light bulbs going bad (even the same
> one within a 3 month time frame) are not covered ; according to the
> Service Manager : " Light bulbs are considered a maintenance item". I
> say , thats fine if one goes out every 3 or 4 years...but the same one
> within 3 months at just over 12,000 miles ??? Come on.
>
> I post this just so you are aware. There are other things which the
> 'bumper to bumper warranty' does not cover as well.
>




Pete & Cindy 11-16-2005 01:04 AM

Re: The so called 'bumper to bumper' Hyundai warranty
 
heck my dealer. will change any bulb. wash vehicle.. vacums it out. cleans
the windows.. tops up winsheild washer fluids.. why I wont take it anywhere
else to be worked on..

Pete...

"Krazy Kanuck" <limbery@removethisaccesscomm.ca> wrote in message
news:437ab400$1@news.accesscomm.ca...
> gee....my Hyundai dealer replaces bulbs for free even if I'm just in for
> an oil change.....and they also wash the car for free unless they're
> really busy!
> Len
>
> --
> ....Order the "Accordion Evolution" documentary of the Las Vegas
> International Accordion Convention from my website:
> http://users.accesscomm.ca/limbery/
> ...Del Sur Al Norte...Regina Sk. Canada Latin and South American Folk
> dance band:
> http://users.accesscomm.ca/limbery/DelSurAlNorte.html
> "Dave in Lake Villa" <DaveInLakeVilla@webtv.net> wrote in message
> news:748-437A797E-1479@storefull-3233.bay.webtv.net...
>> To the consumer , 'bumper to bumper' warranty gives the impresssion that
>> EVERY defective part is covered at no cost . Not so. The 2004 Santa Fe
>> i bought my folks have had 2 license plate bulbs go bad within a 3 month
>> period with just over 12,000 miles on the car. The Hyundai Dealer
>> wanted $21 to change out the bulb because the 'bumper to bumper'
>> warranty doesnt cover light bulbs. Light bulbs going bad (even the same
>> one within a 3 month time frame) are not covered ; according to the
>> Service Manager : " Light bulbs are considered a maintenance item". I
>> say , thats fine if one goes out every 3 or 4 years...but the same one
>> within 3 months at just over 12,000 miles ??? Come on.
>>
>> I post this just so you are aware. There are other things which the
>> 'bumper to bumper warranty' does not cover as well.
>>

>
>




nothermark 11-16-2005 06:39 AM

Re: The so called 'bumper to bumper' Hyundai warranty
 
On Tue, 15 Nov 2005 23:07:20 -0600, "Jody" <jaar72ibear@sympatico.ca>
wrote:

>Bulbs are a consumable item like oil and filters, brakes etc you want them
>to cover a 79 c bulb?????
>Its so easy to replace them, go to walmart buy the bulbs ..your owners
>manual should state how to change.
>every car buy ind read their manual it's there for a reason...
>"Dave in Lake Villa" <DaveInLakeVilla@webtv.net> wrote in message
>news:748-437A797E-1479@storefull-3233.bay.webtv.net...
>> To the consumer , 'bumper to bumper' warranty gives the impresssion that
>> EVERY defective part is covered at no cost . Not so. The 2004 Santa Fe
>> i bought my folks have had 2 license plate bulbs go bad within a 3 month
>> period with just over 12,000 miles on the car. The Hyundai Dealer
>> wanted $21 to change out the bulb because the 'bumper to bumper'
>> warranty doesnt cover light bulbs. Light bulbs going bad (even the same
>> one within a 3 month time frame) are not covered ; according to the
>> Service Manager : " Light bulbs are considered a maintenance item". I
>> say , thats fine if one goes out every 3 or 4 years...but the same one
>> within 3 months at just over 12,000 miles ??? Come on.
>>
>> I post this just so you are aware. There are other things which the
>> 'bumper to bumper warranty' does not cover as well.
>>

>


Autozone usually replaces them for free so they can get the sale.

;-)

Brian Nystrom 11-16-2005 10:05 AM

Re: The so called 'bumper to bumper' Hyundai warranty
 
Dave in Lake Villa wrote:
> The Hyundai Dealer
> wanted $21 to change out the bulb because the 'bumper to bumper'
> warranty doesnt cover light bulbs.


While you can quibble about whether bulbs should be covered under
warranty (they're supposed to be for the first 12 months), if you can't
be bothered to change your own bulbs, you deserve to get soaked for $21.

Neil 11-16-2005 01:13 PM

Re: The so called 'bumper to bumper' Hyundai warranty
 

"Brian Nystrom" <brian.nystrom@verizon.net> wrote in message
news:fVHef.40956$Vb.26779@trndny05...
> Dave in Lake Villa wrote:
> > The Hyundai Dealer
> > wanted $21 to change out the bulb because the 'bumper to bumper'
> > warranty doesnt cover light bulbs.

>
> While you can quibble about whether bulbs should be covered under
> warranty (they're supposed to be for the first 12 months), if you can't
> be bothered to change your own bulbs, you deserve to get soaked for $21.


I was told by my dealer that headlight main bulbs are covered under the
warranty (not sure if this is the full 10/100), but the side marker bulbs
are not. I guess it's because the side markers get used more when the
lights are switched to the first setting. The license plate bulbs are
certainly not covered. Yes -- I got stung too. I'll be fixing my own from
now on.


shane.glaseman@aero.org 11-16-2005 01:55 PM

Re: The so called 'bumper to bumper' Hyundai warranty
 

Tom wrote:
> Ah, you said the magic word, Shane - 'defective'.
> Don't you think 'defective' parts should be covered under the warrantee? I
> think it says that in the papers if you read them.....
>
> I own a 2006 Sonata and a 2003 Kia Sedona. I just had to pay for a
> headlight in the Sedona under the 'bumper to bumper' warrantee. Maybe you
> don't remember when such warrantees covered everything. Times are a
> changing. Also, Kia has made it very clear with huge signs in their waiting
> rooms that any failure to follow their suggested maintenance with documented
> proof voids the 100,000 mile warrantee. Used to be that a simple entry in
> their book that you changed the oil and filter at routine intervals was
> enough.
>
> Tom


I certainly understand what you're saying, Tom, but the point is that
the warranty covers what it says it covers, and doesn't what it
doesn't. It doesn't matter what I *think* it should cover -- all that
matters is what the warranty says. Every buyer goes into the deal
knowing (or should know) the score.

I would certainly agree (and wish it were so!) that a
"bumper-to-bumper" warranty "should" cover EVERYTHING on the car that
might break, for a specific period of time. But it doesn't, it says it
doesn't, and that's the way it is.

I suppose we could argue over what "defective" means in the case of a
light bulb (if it doesn't light, ever, it's defective. If it doesn't
last "as long as it should..." well, who determines that?), but that
discussion would be silly, in the long run.

But really, my response was caused by, "It's a light bulb, for crying
out loud. Get out a screwdriver and replace it." The things people will
complain about...


hyundaitech 11-16-2005 06:28 PM

Re: The so called 'bumper to bumper' Hyundai warranty
 
The dealer is correct. Bulbs are not covered beyond 1 year/12k miles,
except your headlamp bulbs which are covered for 5/60.

In all sincerity, everyone should read the warranty section of their
owner's materials. First, it'll help you know whether you wish to take
the car to the dealer, take it somewhere else, or even attempt repairs
yourself. Second, you'll be able to know the veracity/correctness when
the dealer says items are/are not covered by your warranty.

Many dealers will replace bulbs for the cost of the part when not covered
by warranty as a courtesy, but nothing requires them to do so. They have
every right to charge labor for everything their technicians spend time
doing. I typically install bulbs at no labor charge unless especially
difficult or I feel the customer is taking advantage.


rayindesmoines@yahoo.com 11-16-2005 06:43 PM

Re: The so called 'bumper to bumper' Hyundai warranty
 
Don't worry about the small stuff. I just found out today that you
need to replace the timing belt at 60,000 and that if you don't, it is
likely to ruin the engine if it breaks. I was quoted $800 for parts
and labor for my 2002 XG350L..

I checked around and found I could get the work done in another city
for less than $500.

It's still a shock to have a service item cost that kind of money.

I've bought my last Hyundai.


rayindesmoines@yahoo.com 11-16-2005 07:19 PM

Re: The so called 'bumper to bumper' Hyundai warranty
 
How about timing belt? Today, I was quoted $800 to do the 60,000
replacement service on my 2002 XG350L.

That was a total surprise. I found the same thing for $399 about 2
hours away.


Screwtape III 11-17-2005 10:25 AM

Re: The so called 'bumper to bumper' Hyundai warranty
 
rayindesmoines@yahoo.com wrote:

> Don't worry about the small stuff. I just found out today that you
> need to replace the timing belt at 60,000 and that if you don't, it is
> likely to ruin the engine if it breaks. I was quoted $800 for parts
> and labor for my 2002 XG350L..
>
> I checked around and found I could get the work done in another city
> for less than $500.
>
> It's still a shock to have a service item cost that kind of money.
>
> I've bought my last Hyundai.


Most vehicles on the market today have timing belts and require regular
changes over the life of the vehicle.

OTOH, my Astro's 4.3 V6 and my wife's Malibu 3.1 V6 both have timing
chains. This advantage is unfortunately offset by the suckey
transmissions Chevy makes.

--


Dave in Lake Villa 11-17-2005 08:29 PM

Re: The so called 'bumper to bumper' Hyundai warranty
 
'While you can quibble about whether bulbs should be covered under
warranty (they're supposed to be for the first 12 months), if you can't
be bothered to change your own bulbs, you deserve to get
soaked for $21.
'

REPLY: I would have replaced the bulbs myself, EXCEPT the Service
Advisor at the Dealership said 'it was covered' ; so, i took it in only
for the Service Manager to tell me it wasnt. By then, they had changed
the light bulb and i had to part with $21 . Of course the next time one
goes , i will do it myself. I just think that saying a car is 'bumper
to bumper' waranteed , is a little misleading. I expect to pay for oil ,
filters, etc...but not light bulbs ...especially 2 within 3 months just
over 12 k. miles.



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