> Nov 4 - Service adviser calls at 4:30 pm, says "the car is apart, still
> waiting for transmission parts - bearings and stuff - to arrive." When I
> ask why I was told the parts were in before I brought the car in, he says,
> "well, we didn't really know what we would need to replace until we opened
> it up."

This was a reasonable statement by the service advisor as it would be
nearly impossible to know exactly which parts had failed prior to
inspection. Their only mistake, albeit a big one, was not informing
you of this upfront.

You could always try the psychic mechanic hotline...

 

> Nov 4 - Service adviser calls at 4:30 pm, says "the car is apart, still
> waiting for transmission parts - bearings and stuff - to arrive." When I
> ask why I was told the parts were in before I brought the car in, he says,
> "well, we didn't really know what we would need to replace until we opened
> it up."

This was a reasonable statement by the service advisor as it would be
nearly impossible to know exactly which parts had failed prior to
inspection. Their only mistake, albeit a big one, was not informing
you of this upfront.

You could always try the psychic mechanic hotline...

 

> Nov 4 - Service adviser calls at 4:30 pm, says "the car is apart, still
> waiting for transmission parts - bearings and stuff - to arrive." When I
> ask why I was told the parts were in before I brought the car in, he says,
> "well, we didn't really know what we would need to replace until we opened
> it up."

This was a reasonable statement by the service advisor as it would be
nearly impossible to know exactly which parts had failed prior to
inspection. Their only mistake, albeit a big one, was not informing
you of this upfront.

You could always try the psychic mechanic hotline...

 

"rlago" <nakedskier@comcast.net> wrote in message
news:9PudnavlnZNUujaiRVn-uw@comcast.com...
> #1. You ordered a rare vehicle (coupe and a 5spd) you should've expected a
> delay when ordering it.

I know that, and understand it. Not complaining about it, just documenting
it.

> #2. You purchased the first of the new model year. You should expect that
> you may be a "ginuea pig" as the problems with the vehicle are going to be
> as new to the Honda service personnel as it is to you.

Actually, I expected that I would buy a new car that would not have
problems. That's why I bought a new one instead of a used one. It's also why
I bought a Honda instead of a Chrysler.

> (drivers side lower
> left pillar creak is known to Honda. Have the service advisor look up the
> bulletin or service news on this subject.

A pillar or C pillar creak? I have both.

> #3 With the way you presented yourself here i can just imagine how the
> service and parts personnel must want to go out of their way to help you.
> Ever heard of "bad car karma"? Well bud, I think you have it.

Again - this is straight documentation. I'm not saying it's good or bad. If
someone else is having a similar experience and can offer advice, or if I
can do the same to someone else, then great.

 

"rlago" <nakedskier@comcast.net> wrote in message
news:9PudnavlnZNUujaiRVn-uw@comcast.com...
> #1. You ordered a rare vehicle (coupe and a 5spd) you should've expected a
> delay when ordering it.

I know that, and understand it. Not complaining about it, just documenting
it.

> #2. You purchased the first of the new model year. You should expect that
> you may be a "ginuea pig" as the problems with the vehicle are going to be
> as new to the Honda service personnel as it is to you.

Actually, I expected that I would buy a new car that would not have
problems. That's why I bought a new one instead of a used one. It's also why
I bought a Honda instead of a Chrysler.

> (drivers side lower
> left pillar creak is known to Honda. Have the service advisor look up the
> bulletin or service news on this subject.

A pillar or C pillar creak? I have both.

> #3 With the way you presented yourself here i can just imagine how the
> service and parts personnel must want to go out of their way to help you.
> Ever heard of "bad car karma"? Well bud, I think you have it.

Again - this is straight documentation. I'm not saying it's good or bad. If
someone else is having a similar experience and can offer advice, or if I
can do the same to someone else, then great.

 

"rlago" <nakedskier@comcast.net> wrote in message
news:9PudnavlnZNUujaiRVn-uw@comcast.com...
> #1. You ordered a rare vehicle (coupe and a 5spd) you should've expected a
> delay when ordering it.

I know that, and understand it. Not complaining about it, just documenting
it.

> #2. You purchased the first of the new model year. You should expect that
> you may be a "ginuea pig" as the problems with the vehicle are going to be
> as new to the Honda service personnel as it is to you.

Actually, I expected that I would buy a new car that would not have
problems. That's why I bought a new one instead of a used one. It's also why
I bought a Honda instead of a Chrysler.

> (drivers side lower
> left pillar creak is known to Honda. Have the service advisor look up the
> bulletin or service news on this subject.

A pillar or C pillar creak? I have both.

> #3 With the way you presented yourself here i can just imagine how the
> service and parts personnel must want to go out of their way to help you.
> Ever heard of "bad car karma"? Well bud, I think you have it.

Again - this is straight documentation. I'm not saying it's good or bad. If
someone else is having a similar experience and can offer advice, or if I
can do the same to someone else, then great.

 

"rlago" <nakedskier@comcast.net> wrote in message
news:9PudnavlnZNUujaiRVn-uw@comcast.com...
> #1. You ordered a rare vehicle (coupe and a 5spd) you should've expected a
> delay when ordering it.

I know that, and understand it. Not complaining about it, just documenting
it.

> #2. You purchased the first of the new model year. You should expect that
> you may be a "ginuea pig" as the problems with the vehicle are going to be
> as new to the Honda service personnel as it is to you.

Actually, I expected that I would buy a new car that would not have
problems. That's why I bought a new one instead of a used one. It's also why
I bought a Honda instead of a Chrysler.

> (drivers side lower
> left pillar creak is known to Honda. Have the service advisor look up the
> bulletin or service news on this subject.

A pillar or C pillar creak? I have both.

> #3 With the way you presented yourself here i can just imagine how the
> service and parts personnel must want to go out of their way to help you.
> Ever heard of "bad car karma"? Well bud, I think you have it.

Again - this is straight documentation. I'm not saying it's good or bad. If
someone else is having a similar experience and can offer advice, or if I
can do the same to someone else, then great.

 

"Manic Mechanic" <torqued@rusted.nuts> wrote in message
news:3FAB565C.DE04B190@rusted.nuts...
> > Nov 4 - Service adviser calls at 4:30 pm, says "the car is apart, still
> > waiting for transmission parts - bearings and stuff - to arrive." When I
> > ask why I was told the parts were in before I brought the car in, he
says,
> > "well, we didn't really know what we would need to replace until we
opened
> > it up."
>
> This was a reasonable statement by the service advisor as it would be
> nearly impossible to know exactly which parts had failed prior to
> inspection. Their only mistake, albeit a big one, was not informing
> you of this upfront.

True. I was told, "we've ordered a new first gear set and first gear
synchros for your transmission. It should take one day to fix." I was not
told, "we've ordered some parts that we think might fix it, but we won't
know for sure until we open it up and look. It might take five days (and
counting) to fix it."

 

"Manic Mechanic" <torqued@rusted.nuts> wrote in message
news:3FAB565C.DE04B190@rusted.nuts...
> > Nov 4 - Service adviser calls at 4:30 pm, says "the car is apart, still
> > waiting for transmission parts - bearings and stuff - to arrive." When I
> > ask why I was told the parts were in before I brought the car in, he
says,
> > "well, we didn't really know what we would need to replace until we
opened
> > it up."
>
> This was a reasonable statement by the service advisor as it would be
> nearly impossible to know exactly which parts had failed prior to
> inspection. Their only mistake, albeit a big one, was not informing
> you of this upfront.

True. I was told, "we've ordered a new first gear set and first gear
synchros for your transmission. It should take one day to fix." I was not
told, "we've ordered some parts that we think might fix it, but we won't
know for sure until we open it up and look. It might take five days (and
counting) to fix it."

 

"Manic Mechanic" <torqued@rusted.nuts> wrote in message
news:3FAB565C.DE04B190@rusted.nuts...
> > Nov 4 - Service adviser calls at 4:30 pm, says "the car is apart, still
> > waiting for transmission parts - bearings and stuff - to arrive." When I
> > ask why I was told the parts were in before I brought the car in, he
says,
> > "well, we didn't really know what we would need to replace until we
opened
> > it up."
>
> This was a reasonable statement by the service advisor as it would be
> nearly impossible to know exactly which parts had failed prior to
> inspection. Their only mistake, albeit a big one, was not informing
> you of this upfront.

True. I was told, "we've ordered a new first gear set and first gear
synchros for your transmission. It should take one day to fix." I was not
told, "we've ordered some parts that we think might fix it, but we won't
know for sure until we open it up and look. It might take five days (and
counting) to fix it."

 

"Manic Mechanic" <torqued@rusted.nuts> wrote in message
news:3FAB565C.DE04B190@rusted.nuts...
> > Nov 4 - Service adviser calls at 4:30 pm, says "the car is apart, still
> > waiting for transmission parts - bearings and stuff - to arrive." When I
> > ask why I was told the parts were in before I brought the car in, he
says,
> > "well, we didn't really know what we would need to replace until we
opened
> > it up."
>
> This was a reasonable statement by the service advisor as it would be
> nearly impossible to know exactly which parts had failed prior to
> inspection. Their only mistake, albeit a big one, was not informing
> you of this upfront.

True. I was told, "we've ordered a new first gear set and first gear
synchros for your transmission. It should take one day to fix." I was not
told, "we've ordered some parts that we think might fix it, but we won't
know for sure until we open it up and look. It might take five days (and
counting) to fix it."

 

Manic Mechanic wrote:
>>Nov 4 - Service adviser calls at 4:30 pm, says "the car is apart, still
>>waiting for transmission parts - bearings and stuff - to arrive." When I
>>ask why I was told the parts were in before I brought the car in, he says,
>>"well, we didn't really know what we would need to replace until we opened
>>it up."
>
>
> This was a reasonable statement by the service advisor as it would be
> nearly impossible to know exactly which parts had failed prior to
> inspection. Their only mistake, albeit a big one, was not informing
> you of this upfront.
>
> You could always try the psychic mechanic hotline...
Hi,
In this case, the car being new, no repair attempt. Just whole tranny
should be replaced. When my daughter's Subaru Impreza developed a tranny
problem, they told to wait until new tranny is ordered/received.(car was
still driveable but it was barely moving guzzling lots of gas).
Within a a week, she got a call from the dealer and they put in brand
new tranny out of wooden crate. End of story. Mechanic told her the old
tranny left factory without enough fluid and no sense trying to fixing
for him. This is servide. I give all the credit to the delaership.
Tony

 

Manic Mechanic wrote:
>>Nov 4 - Service adviser calls at 4:30 pm, says "the car is apart, still
>>waiting for transmission parts - bearings and stuff - to arrive." When I
>>ask why I was told the parts were in before I brought the car in, he says,
>>"well, we didn't really know what we would need to replace until we opened
>>it up."
>
>
> This was a reasonable statement by the service advisor as it would be
> nearly impossible to know exactly which parts had failed prior to
> inspection. Their only mistake, albeit a big one, was not informing
> you of this upfront.
>
> You could always try the psychic mechanic hotline...
Hi,
In this case, the car being new, no repair attempt. Just whole tranny
should be replaced. When my daughter's Subaru Impreza developed a tranny
problem, they told to wait until new tranny is ordered/received.(car was
still driveable but it was barely moving guzzling lots of gas).
Within a a week, she got a call from the dealer and they put in brand
new tranny out of wooden crate. End of story. Mechanic told her the old
tranny left factory without enough fluid and no sense trying to fixing
for him. This is servide. I give all the credit to the delaership.
Tony

 

Manic Mechanic wrote:
>>Nov 4 - Service adviser calls at 4:30 pm, says "the car is apart, still
>>waiting for transmission parts - bearings and stuff - to arrive." When I
>>ask why I was told the parts were in before I brought the car in, he says,
>>"well, we didn't really know what we would need to replace until we opened
>>it up."
>
>
> This was a reasonable statement by the service advisor as it would be
> nearly impossible to know exactly which parts had failed prior to
> inspection. Their only mistake, albeit a big one, was not informing
> you of this upfront.
>
> You could always try the psychic mechanic hotline...
Hi,
In this case, the car being new, no repair attempt. Just whole tranny
should be replaced. When my daughter's Subaru Impreza developed a tranny
problem, they told to wait until new tranny is ordered/received.(car was
still driveable but it was barely moving guzzling lots of gas).
Within a a week, she got a call from the dealer and they put in brand
new tranny out of wooden crate. End of story. Mechanic told her the old
tranny left factory without enough fluid and no sense trying to fixing
for him. This is servide. I give all the credit to the delaership.
Tony

 

Manic Mechanic wrote:
>>Nov 4 - Service adviser calls at 4:30 pm, says "the car is apart, still
>>waiting for transmission parts - bearings and stuff - to arrive." When I
>>ask why I was told the parts were in before I brought the car in, he says,
>>"well, we didn't really know what we would need to replace until we opened
>>it up."
>
>
> This was a reasonable statement by the service advisor as it would be
> nearly impossible to know exactly which parts had failed prior to
> inspection. Their only mistake, albeit a big one, was not informing
> you of this upfront.
>
> You could always try the psychic mechanic hotline...
Hi,
In this case, the car being new, no repair attempt. Just whole tranny
should be replaced. When my daughter's Subaru Impreza developed a tranny
problem, they told to wait until new tranny is ordered/received.(car was
still driveable but it was barely moving guzzling lots of gas).
Within a a week, she got a call from the dealer and they put in brand
new tranny out of wooden crate. End of story. Mechanic told her the old
tranny left factory without enough fluid and no sense trying to fixing
for him. This is servide. I give all the credit to the delaership.
Tony