"Bob" <bobsjunkmail@bellsouth.net> wrote in message>
> and their customer service rep tols me that I am responsible for paying
> for shipping it, and that they do not refund shipping. Lets see.... $5.00
> shipping a $6.00 filter back so I can help them improve their product. I
> could see doing this if it damaged my car. This is going to happen to
> others, as there is nothing unusual about my car.
>
> Maybe I'll just send the form back with the pictures of the mess, and the
> flat O rings to honeywell corporate.
>
> I get to say it with a justifiable reason: Fram makes substandard filters,
> does NOT stand behind them, and does not take the steps necessary to
> address the problem.

Wow, what a cheap outfit. If they truly wanted to see you problem, they'd
pony up the few bucks for shipping. I'd be tempted to send it back and put
in a clam for a new filter and cost of cleaning up the car and driveway.
Take photos.

 

HYUNDAI SONATA, AZERA, ENTOURAGE, SANTA FE OIL FILTER
FOR 3.3, 3.5, 3.8L V6 CARTRIDGE DRAIN GASKETS

LOT OF 4


$38.95

http://cgi.ebay.com/ebaymotors/HYUND...mZ110078196497

--
Steve, 2008 Sonata SE

http://lasvegas.craigslist.org/rfs/463926931.html



"Bob" <bobsjunkmail@bellsouth.net> wrote in message
news:x9aZi.1139$oa.352@bignews1.bellsouth.net...
> Several Months ago, there was some discussion about aftermarket oil
> filters for the Sonata. I had purchased a Fram PH9999. I took several
> pictures of it - the filter, O rings, and took similar pictures of the
> genuine Hyundai filter. Matt Whiting had the following to say: "The
> pictures are very nice. In the pictures, it appears that both the filter
> media and the inner o-rings (I think they are o-rings anyway) are a
> different color from the Hyundai filter. This may be inconsequential or
> it may mean that these materials are materially (pun intended!) different
> from the Hyundai filter. I'd want to know if this was my engine."
>
> Well, Matt hit the nail on the head. Around the end of August, I did an
> oil change, and installed the Fram filter in my 2006 Sonata. All was well
> until I noticed the oil stain on my driveway yesterday. (My wife drives
> the car). This morning, I looked under the hood, and found oil had been
> leaking from between the cap and the filter housing. I tried to give it a
> turn, and found it tight. I started the engine, and the entire filter
> housing was almost immediately covered in oil. I took the filter cap off,
> hoping that it wasn't cracked.
>
> It wasn't. The O ring for the cap was flat. It actually had hardened. I've
> changed the oil in the car like 6 times now, and the Hyundai O ring was
> still round and soft (flexible) when replaced. The Fram O ring actually is
> now flat on the outside, and was really hard. I have pictures of the
> Hyundai O ring I replaced it with up against the Fram O ring I removed. My
> server is currently dead, so I anyone's got either a way to host them, or
> suggestions as to how I can link to them, let me know (my email address is
> valid), and I'll either email them to you, or follow whatever instructions
> so everyone can see.
>
> I think a contributing factor was the cold weather we had the past few
> days - pretty close to 30. I would have noticed the oil on the driveway,
> and the way the oil flowed out, it would have made a really big puddle,
> and ran the oil level down in the car. I suspect that as soon as the oil
> warms, it quits leaking.
>
> I figure there's no point in trying to contact Fram about this - I can
> picture how their customer service would react - denial.
>
>
>