Saab Complaint
 

Less than 11,000 miles on a 2000 9-3 coupe.

SECOND catastrophic freeway blowout in six months. Both quick
and dangerous.

NEW Michelin tires have/had 11,000 miles on them. The first
blowout occurred at only 5500 miles. The Dealer has refused to
deal with the issue.

OnStar failed to work.

I had to literally risk my life changing my tire on the freeway.

I lost an important client because of this.

Everything on this car costs double what Hondas and Toyotas cost.
I see no added value, but lots of added risk and hassle. Tires
are one of the simpler quality items for an Auto Maker to get
right. If Saab puts bubblegum tires on their cars without
noticing; I can hardly wait to see what they didn't 'notice'
next.

***

All this is not just expensive or unacceptable. It is criminal.

No car, no matter how intelligently designed and built, is worth
this. I paid extra for a Saab, precisely so I would not face
problems like this.

Today I would trade this Saab straight across for a comparable
Honda Civic that would have gotten me to my appointment on time.

So would you.


milton brewster

Re: Saab Complaint
 

On Fri, 05 Sep 2003 20:42:09 GMT, milt brewster <milt73@sonic.net> wrote:
>
> Everything on this car costs double what Hondas and Toyotas cost.

What is your intention here, to start a cross-brand flamewar?

> I see no added value, but lots of added risk and hassle. Tires
> are one of the simpler quality items for an Auto Maker to get
> right.

Thought you said they were Michelin. Didn't know Saab made tires.

> All this is not just expensive or unacceptable. It is criminal.

What was the cause of the blowout? Did you have your pressures
set properly? Does your car have an alignment problem? Are you
trying to solve the problem, or just complain about it?

> No car, no matter how intelligently designed and built, is worth
> this. I paid extra for a Saab, precisely so I would not face
> problems like this.

What is the cause of this atypical problem with your particular
car?

> Today I would trade this Saab straight across for a comparable
> Honda Civic that would have gotten me to my appointment on time.

OK.

> So would you.

I would? Why would I want to get to your appointment; I'm thinking we
wouldn't enjoy each other's company very much.

Dave Hinz

Re: Saab Complaint
 

On Fri, 05 Sep 2003 20:42:09 GMT, milt brewster <milt73@sonic.net> wrote:
>
> Everything on this car costs double what Hondas and Toyotas cost.

What is your intention here, to start a cross-brand flamewar?

> I see no added value, but lots of added risk and hassle. Tires
> are one of the simpler quality items for an Auto Maker to get
> right.

Thought you said they were Michelin. Didn't know Saab made tires.

> All this is not just expensive or unacceptable. It is criminal.

What was the cause of the blowout? Did you have your pressures
set properly? Does your car have an alignment problem? Are you
trying to solve the problem, or just complain about it?

> No car, no matter how intelligently designed and built, is worth
> this. I paid extra for a Saab, precisely so I would not face
> problems like this.

What is the cause of this atypical problem with your particular
car?

> Today I would trade this Saab straight across for a comparable
> Honda Civic that would have gotten me to my appointment on time.

OK.

> So would you.

I would? Why would I want to get to your appointment; I'm thinking we
wouldn't enjoy each other's company very much.

Dave Hinz

Re: Saab Complaint
 

milt brewster wrote:
> Less than 11,000 miles on a 2000 9-3 coupe.
>
> SECOND catastrophic freeway blowout in six months. Both quick
> and dangerous.
>
> NEW Michelin tires have/had 11,000 miles on them. The first
> blowout occurred at only 5500 miles. The Dealer has refused to
> deal with the issue.

How are blowouts Saab's fault???

Bad luck I think.


> OnStar failed to work.
>
> I had to literally risk my life changing my tire on the freeway.

Poor baby!


> I lost an important client because of this.

How long did it take you to change a wheel?


> Everything on this car costs double what Hondas and Toyotas cost.
> I see no added value, but lots of added risk and hassle. Tires
> are one of the simpler quality items for an Auto Maker to get
> right. If Saab puts bubblegum tires on their cars without
> noticing; I can hardly wait to see what they didn't 'notice'
> next.

Sell it quick.


> Today I would trade this Saab straight across for a comparable
> Honda Civic that would have gotten me to my appointment on time.

Which *never* suffer blowouts.

--
Grunff

Re: Saab Complaint
 

milt brewster wrote:
> Less than 11,000 miles on a 2000 9-3 coupe.
>
> SECOND catastrophic freeway blowout in six months. Both quick
> and dangerous.
>
> NEW Michelin tires have/had 11,000 miles on them. The first
> blowout occurred at only 5500 miles. The Dealer has refused to
> deal with the issue.

How are blowouts Saab's fault???

Bad luck I think.


> OnStar failed to work.
>
> I had to literally risk my life changing my tire on the freeway.

Poor baby!


> I lost an important client because of this.

How long did it take you to change a wheel?


> Everything on this car costs double what Hondas and Toyotas cost.
> I see no added value, but lots of added risk and hassle. Tires
> are one of the simpler quality items for an Auto Maker to get
> right. If Saab puts bubblegum tires on their cars without
> noticing; I can hardly wait to see what they didn't 'notice'
> next.

Sell it quick.


> Today I would trade this Saab straight across for a comparable
> Honda Civic that would have gotten me to my appointment on time.

Which *never* suffer blowouts.

--
Grunff

Re: Saab Complaint
 

milt brewster wrote:
>
> Less than 11,000 miles on a 2000 9-3 coupe.
>
> SECOND catastrophic freeway blowout in six months. Both quick
> and dangerous.
>
> NEW Michelin tires have/had 11,000 miles on them. The first
> blowout occurred at only 5500 miles. The Dealer has refused to
> deal with the issue.
>
> OnStar failed to work.
>
> I had to literally risk my life changing my tire on the freeway.
>
> I lost an important client because of this.
>
> Everything on this car costs double what Hondas and Toyotas cost.
> I see no added value, but lots of added risk and hassle. Tires
> are one of the simpler quality items for an Auto Maker to get
> right. If Saab puts bubblegum tires on their cars without
> noticing; I can hardly wait to see what they didn't 'notice'
> next.

But what has all this to do with Saab? Michelin is a top brand tire.
A blow out is a rare but possible risk, possibly caused by prior
damage to the tire. Onstar is a communication system that has little
to do with the car and is only fitted in some markets.

Re: Saab Complaint
 

milt brewster wrote:
>
> Less than 11,000 miles on a 2000 9-3 coupe.
>
> SECOND catastrophic freeway blowout in six months. Both quick
> and dangerous.
>
> NEW Michelin tires have/had 11,000 miles on them. The first
> blowout occurred at only 5500 miles. The Dealer has refused to
> deal with the issue.
>
> OnStar failed to work.
>
> I had to literally risk my life changing my tire on the freeway.
>
> I lost an important client because of this.
>
> Everything on this car costs double what Hondas and Toyotas cost.
> I see no added value, but lots of added risk and hassle. Tires
> are one of the simpler quality items for an Auto Maker to get
> right. If Saab puts bubblegum tires on their cars without
> noticing; I can hardly wait to see what they didn't 'notice'
> next.

But what has all this to do with Saab? Michelin is a top brand tire.
A blow out is a rare but possible risk, possibly caused by prior
damage to the tire. Onstar is a communication system that has little
to do with the car and is only fitted in some markets.

Re: Saab Complaint
 

In alt.autos.saab milt brewster <milt73@sonic.net> wrote:
> Today I would trade this Saab straight across for a comparable
> Honda Civic that would have gotten me to my appointment on time.

A comparable Honda Civic? Tell ya what. Pick it out and I'll deliver
it and we'll trade. Where are you located?

-klaus

Re: Saab Complaint
 

In alt.autos.saab milt brewster <milt73@sonic.net> wrote:
> Today I would trade this Saab straight across for a comparable
> Honda Civic that would have gotten me to my appointment on time.

A comparable Honda Civic? Tell ya what. Pick it out and I'll deliver
it and we'll trade. Where are you located?

-klaus

Re: Saab Complaint
 

"milt brewster" <milt73@sonic.net> wrote in message
news:MPG.19c2951e57a2b84989db2@news.sonic.net...
>
> Less than 11,000 miles on a 2000 9-3 coupe.
>
> SECOND catastrophic freeway blowout in six months. Both quick
> and dangerous.
>
> NEW Michelin tires have/had 11,000 miles on them. The first
> blowout occurred at only 5500 miles. The Dealer has refused to
> deal with the issue.

ROTFL!!!

As we all know, Michelin is good at making overpriced and mediocre (at best)
tires, but even these should not be blowing out for no reason. My picks
would be:

a. improper inflation
b. prior damage to the tire (cut or hit sideways causing damage to steel
belts inside)
c. hitting a pothole with a low-profile tire/large rim.

Finally, 11,000 miles is not "NEW". But, IIRC, even OEM tires have
warranty, so talk to the almighty Michelin to give you new tires and cover
possible damages to the car IF in fact the reason was none of the above.

People like you do not deserve to drive fine cars like this. Get your Civic
already and go cry somewhere else.

Cheers,

Pete

Re: Saab Complaint
 

"milt brewster" <milt73@sonic.net> wrote in message
news:MPG.19c2951e57a2b84989db2@news.sonic.net...
>
> Less than 11,000 miles on a 2000 9-3 coupe.
>
> SECOND catastrophic freeway blowout in six months. Both quick
> and dangerous.
>
> NEW Michelin tires have/had 11,000 miles on them. The first
> blowout occurred at only 5500 miles. The Dealer has refused to
> deal with the issue.

ROTFL!!!

As we all know, Michelin is good at making overpriced and mediocre (at best)
tires, but even these should not be blowing out for no reason. My picks
would be:

a. improper inflation
b. prior damage to the tire (cut or hit sideways causing damage to steel
belts inside)
c. hitting a pothole with a low-profile tire/large rim.

Finally, 11,000 miles is not "NEW". But, IIRC, even OEM tires have
warranty, so talk to the almighty Michelin to give you new tires and cover
possible damages to the car IF in fact the reason was none of the above.

People like you do not deserve to drive fine cars like this. Get your Civic
already and go cry somewhere else.

Cheers,

Pete

Re: Saab Complaint
 

On Fri, 05 Sep 2003 20:42:09 GMT, milt brewster <milt73@sonic.net>
wrote:

>No car, no matter how intelligently designed and built, is worth
>this. I paid extra for a Saab, precisely so I would not face
>problems like this.

Then you are a fool. What makes you think that expensive cars are
more reliable than regular cars? They're not.

Re: Saab Complaint
 

On Fri, 05 Sep 2003 20:42:09 GMT, milt brewster <milt73@sonic.net>
wrote:

>No car, no matter how intelligently designed and built, is worth
>this. I paid extra for a Saab, precisely so I would not face
>problems like this.

Then you are a fool. What makes you think that expensive cars are
more reliable than regular cars? They're not.

Re: Saab Complaint
 

Why would Onstar go off automatically after a tire fault? I thought the
directions state specifically and quite clearly it only calls in when
airbags deploy? Or is it implied when pushing the Onstar button nothing
happened? That just seems to be a weird concatenation of what, to my best
knowledge, are very rare events. I usually reserve the term "terrible bad
luck" for injury accidents, thus I think this has to befiled under the "huge
annoyance" qualifier.

....pablo

Re: Saab Complaint
 

Why would Onstar go off automatically after a tire fault? I thought the
directions state specifically and quite clearly it only calls in when
airbags deploy? Or is it implied when pushing the Onstar button nothing
happened? That just seems to be a weird concatenation of what, to my best
knowledge, are very rare events. I usually reserve the term "terrible bad
luck" for injury accidents, thus I think this has to befiled under the "huge
annoyance" qualifier.

....pablo