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-   -   All the oil ran out of my new 2007 CR-V !! (https://www.gtcarz.com/honda-mailing-list-327/all-oil-ran-out-my-new-2007-cr-v-295888/)

Grumpy AuContraire 12-15-2006 11:06 AM

Re: All the oil ran out of my new 2007 CR-V !!
 
You're getting the best of both worlds and is exactly the best decision
that you could have made.

I would monitor consumption closely for the next few months.
Traditionally, Honda engines consume virtually no oil between changes.
There is a caveat here in that Honda considers consumption of up to a
quart every thousand miles "acceptable" but this same consumption rate
is very high in comparison to the normal Honda engine.

JT




Chuck Connell wrote:
>
> I have decided to accept the engine repair and the warranty. Here's why...
>
> - The warranty is a full 7y/100k, not just on the engine. It is the Honda
> Care plan and includes roadside assistance, lodging if I am away from home,
> repair at any US dealership. It is bumper to bumper, but I assume that does
> not include standard wear items, like tires and brake shoes. (They are
> sending me the full contract.)
>
> - The crankcase capacity is actually 5.3q. I thought it was 4.3. So at its
> worst moment, my engine had 1.3q left in it.
>
> - I added oil quickly (2 miles, low speed) after the light blinked on. So
> assuming the light is working properly, and warns of low oil pressure, the
> pressure was not low for very long. The light never came on steady.
>
> - I work near the dealer, so it is easy for me to take the car in again. If
> the car really runs fine for 7 years, I guess it was OK.
>
> On the other hand... I am disappointed in how the dealer (Herb Chambers,
> Burlington MA) responded to this. The General Manager tried to call me
> once, and left a message. But he never called back again, despite my 3-4
> phone messages to him plus a fax. The dealer should have jumped on this
> problem and done anything reasonable to satisfy the customer. All my
> substantial conversations were with American Honda Corp, and they were very
> responsive.
>
> Thanks to this list for all the input.
>
> Chuck Connell
> http://www.chc-3.com -- My home page
>
> "Chuck Connell" <connell@chc-3.com> wrote in message
> news:nqSdnZV3zoPqIOPYnZ2dnUVZ_oannZ2d@conversent.n et...
> >I have a one-month old 07 CRV with about 900 miles. Last night I noticed
> >the oil light blinking randomly. I checked the oil level as soon as I got
> >home, just a couple miles later. It was down, so I added a quart. I did
> >another short errand (5 miles), then checked the oil again. Still low, so
> >I added another quart and parked it for the night. This morning I checked
> >the stick and it showed nothing. So I added two more quarts, bringing the
> >level up to full (2nd hole in the stick). I drove the car directly to the
> >dealer this morning (about 5 miles) with no oil light coming on.
> >
> > I now realize that the oil has been running out for a week or more. There
> > are oil spots where I park my car at work, and two large spots in my
> > driveway. The oil level was down 4 quarts!
> >
> > Some questions...
> >
> > - Has anyone else had this problem?
> >
> > - What is the total oil capacity of this vehicle? I suspect it is just
> > over 4q, so my oil was VERY low.
> >
> > - Should I demand a new car from the dealer, since I drove it for some
> > days this way? (Probably about 20-30 miles per day.)
> >
> > - Any other thoughts/insights?
> >
> > TIA,
> > Chuck Connell
> > http://www.chc-3.com -- My home page
> >
> >


Grumpy AuContraire 12-15-2006 11:06 AM

Re: All the oil ran out of my new 2007 CR-V !!
 
You're getting the best of both worlds and is exactly the best decision
that you could have made.

I would monitor consumption closely for the next few months.
Traditionally, Honda engines consume virtually no oil between changes.
There is a caveat here in that Honda considers consumption of up to a
quart every thousand miles "acceptable" but this same consumption rate
is very high in comparison to the normal Honda engine.

JT




Chuck Connell wrote:
>
> I have decided to accept the engine repair and the warranty. Here's why...
>
> - The warranty is a full 7y/100k, not just on the engine. It is the Honda
> Care plan and includes roadside assistance, lodging if I am away from home,
> repair at any US dealership. It is bumper to bumper, but I assume that does
> not include standard wear items, like tires and brake shoes. (They are
> sending me the full contract.)
>
> - The crankcase capacity is actually 5.3q. I thought it was 4.3. So at its
> worst moment, my engine had 1.3q left in it.
>
> - I added oil quickly (2 miles, low speed) after the light blinked on. So
> assuming the light is working properly, and warns of low oil pressure, the
> pressure was not low for very long. The light never came on steady.
>
> - I work near the dealer, so it is easy for me to take the car in again. If
> the car really runs fine for 7 years, I guess it was OK.
>
> On the other hand... I am disappointed in how the dealer (Herb Chambers,
> Burlington MA) responded to this. The General Manager tried to call me
> once, and left a message. But he never called back again, despite my 3-4
> phone messages to him plus a fax. The dealer should have jumped on this
> problem and done anything reasonable to satisfy the customer. All my
> substantial conversations were with American Honda Corp, and they were very
> responsive.
>
> Thanks to this list for all the input.
>
> Chuck Connell
> http://www.chc-3.com -- My home page
>
> "Chuck Connell" <connell@chc-3.com> wrote in message
> news:nqSdnZV3zoPqIOPYnZ2dnUVZ_oannZ2d@conversent.n et...
> >I have a one-month old 07 CRV with about 900 miles. Last night I noticed
> >the oil light blinking randomly. I checked the oil level as soon as I got
> >home, just a couple miles later. It was down, so I added a quart. I did
> >another short errand (5 miles), then checked the oil again. Still low, so
> >I added another quart and parked it for the night. This morning I checked
> >the stick and it showed nothing. So I added two more quarts, bringing the
> >level up to full (2nd hole in the stick). I drove the car directly to the
> >dealer this morning (about 5 miles) with no oil light coming on.
> >
> > I now realize that the oil has been running out for a week or more. There
> > are oil spots where I park my car at work, and two large spots in my
> > driveway. The oil level was down 4 quarts!
> >
> > Some questions...
> >
> > - Has anyone else had this problem?
> >
> > - What is the total oil capacity of this vehicle? I suspect it is just
> > over 4q, so my oil was VERY low.
> >
> > - Should I demand a new car from the dealer, since I drove it for some
> > days this way? (Probably about 20-30 miles per day.)
> >
> > - Any other thoughts/insights?
> >
> > TIA,
> > Chuck Connell
> > http://www.chc-3.com -- My home page
> >
> >


Chuck Connell 12-15-2006 11:24 AM

Re: All the oil ran out of my new 2007 CR-V !!
 
Yes, I have kept several cars for 10 years.

Chuck



Chuck Connell 12-15-2006 11:24 AM

Re: All the oil ran out of my new 2007 CR-V !!
 
Yes, I have kept several cars for 10 years.

Chuck



Chuck Connell 12-15-2006 11:24 AM

Re: All the oil ran out of my new 2007 CR-V !!
 
Yes, I have kept several cars for 10 years.

Chuck



Chuck Connell 12-15-2006 11:24 AM

Re: All the oil ran out of my new 2007 CR-V !!
 
Yes, I have kept several cars for 10 years.

Chuck



Chuck Connell 12-15-2006 11:26 AM

Re: All the oil ran out of my new 2007 CR-V !!
 
Good idea. I will monitor both mpg (built in display) and oil use. I know
what the previous mpg average was, as a basis for comparison.

Chuck



Chuck Connell 12-15-2006 11:26 AM

Re: All the oil ran out of my new 2007 CR-V !!
 
Good idea. I will monitor both mpg (built in display) and oil use. I know
what the previous mpg average was, as a basis for comparison.

Chuck



Chuck Connell 12-15-2006 11:26 AM

Re: All the oil ran out of my new 2007 CR-V !!
 
Good idea. I will monitor both mpg (built in display) and oil use. I know
what the previous mpg average was, as a basis for comparison.

Chuck



Chuck Connell 12-15-2006 11:26 AM

Re: All the oil ran out of my new 2007 CR-V !!
 
Good idea. I will monitor both mpg (built in display) and oil use. I know
what the previous mpg average was, as a basis for comparison.

Chuck



Chuck Connell 12-15-2006 11:41 AM

Re: All the oil ran out of my new 2007 CR-V !!
 
Correction to below... The General Manager had called me again, and left
another message. I did not know this at the time I typed the below. We
talked on the phone for 10-15 minutes. He offered to replace the car via
his dealership, if I detect any problems with the engine, even if American
Honda does not. He gave me his cell number and told me to call if anything
develops. So this made me feel somewhat better about the experience.

Chuck


"Chuck Connell" <connell@chc-3.com> wrote in message
news:d6SdnbPos_OeAh_YnZ2dnUVZ_uiknZ2d@conversent.n et...

> On the other hand... I am disappointed in how the dealer (Herb Chambers,
> Burlington MA) responded to this. The General Manager tried to call me
> once, and left a message. But he never called back again, despite my 3-4
> phone messages to him plus a fax. The dealer should have jumped on this
> problem and done anything reasonable to satisfy the customer. All my
> substantial conversations were with American Honda Corp, and they were
> very responsive.
>




Chuck Connell 12-15-2006 11:41 AM

Re: All the oil ran out of my new 2007 CR-V !!
 
Correction to below... The General Manager had called me again, and left
another message. I did not know this at the time I typed the below. We
talked on the phone for 10-15 minutes. He offered to replace the car via
his dealership, if I detect any problems with the engine, even if American
Honda does not. He gave me his cell number and told me to call if anything
develops. So this made me feel somewhat better about the experience.

Chuck


"Chuck Connell" <connell@chc-3.com> wrote in message
news:d6SdnbPos_OeAh_YnZ2dnUVZ_uiknZ2d@conversent.n et...

> On the other hand... I am disappointed in how the dealer (Herb Chambers,
> Burlington MA) responded to this. The General Manager tried to call me
> once, and left a message. But he never called back again, despite my 3-4
> phone messages to him plus a fax. The dealer should have jumped on this
> problem and done anything reasonable to satisfy the customer. All my
> substantial conversations were with American Honda Corp, and they were
> very responsive.
>




Chuck Connell 12-15-2006 11:41 AM

Re: All the oil ran out of my new 2007 CR-V !!
 
Correction to below... The General Manager had called me again, and left
another message. I did not know this at the time I typed the below. We
talked on the phone for 10-15 minutes. He offered to replace the car via
his dealership, if I detect any problems with the engine, even if American
Honda does not. He gave me his cell number and told me to call if anything
develops. So this made me feel somewhat better about the experience.

Chuck


"Chuck Connell" <connell@chc-3.com> wrote in message
news:d6SdnbPos_OeAh_YnZ2dnUVZ_uiknZ2d@conversent.n et...

> On the other hand... I am disappointed in how the dealer (Herb Chambers,
> Burlington MA) responded to this. The General Manager tried to call me
> once, and left a message. But he never called back again, despite my 3-4
> phone messages to him plus a fax. The dealer should have jumped on this
> problem and done anything reasonable to satisfy the customer. All my
> substantial conversations were with American Honda Corp, and they were
> very responsive.
>




Chuck Connell 12-15-2006 11:41 AM

Re: All the oil ran out of my new 2007 CR-V !!
 
Correction to below... The General Manager had called me again, and left
another message. I did not know this at the time I typed the below. We
talked on the phone for 10-15 minutes. He offered to replace the car via
his dealership, if I detect any problems with the engine, even if American
Honda does not. He gave me his cell number and told me to call if anything
develops. So this made me feel somewhat better about the experience.

Chuck


"Chuck Connell" <connell@chc-3.com> wrote in message
news:d6SdnbPos_OeAh_YnZ2dnUVZ_uiknZ2d@conversent.n et...

> On the other hand... I am disappointed in how the dealer (Herb Chambers,
> Burlington MA) responded to this. The General Manager tried to call me
> once, and left a message. But he never called back again, despite my 3-4
> phone messages to him plus a fax. The dealer should have jumped on this
> problem and done anything reasonable to satisfy the customer. All my
> substantial conversations were with American Honda Corp, and they were
> very responsive.
>




dold@83.usenet.us.com 12-15-2006 11:42 AM

Re: All the oil ran out of my new 2007 CR-V !!
 
In rec.autos.makers.honda Chuck Connell <connell@chc-3.com> wrote:
> I have decided to accept the engine repair and the warranty. Here's why...


> - The warranty is a full 7y/100k, not just on the engine. It is the Honda


The overriding reason is that you really don't have much choice.

100k isn't long for a Honda. What if this defect caused the life of the
engine to drop from 320k to 200k? That's well beyond your warranty, but
it's a loss to you.

On the other hand, was there any damage done? Probably not. Was that a
low oil level light, or a low oil pressure light? A low level light is an
early warning. Reacting to a low level light as you did should result in
no harm to the engine. A low pressure condition could cause some amount of
damage to the motor, perhaps damage you will never see.

> On the other hand... I am disappointed in how the dealer (Herb Chambers,
> Burlington MA) responded to this. The General Manager tried to call me
> once, and left a message. But he never called back again, despite my 3-4
> phone messages to him plus a fax. The dealer should have jumped on this
> problem and done anything reasonable to satisfy the customer. All my
> substantial conversations were with American Honda Corp, and they were very
> responsive.


"Reasonable" doesn't include throwing away a new car at his expense, nor
does it include casual return of phone calls if it has been indicated that
the customer is after a resolution that isn't likely to occur. As others
noted, the dealer is not in charge here, AMC is in control. You had
"substantial" conversations with the people with the financial involvement.

--
---
Clarence A Dold - Hidden Valley Lake, CA, USA GPS: 38.8,-122.5


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