Re: Update -- it was the crank seal
 

"Chuck Connell" <connell@chc-3.com> wrote in message
news:H9ydnQs6EZfOfOPYnZ2dnUVZ_oytnZ2d@conversent.n et...
> Just got off the phone with the service rep at the dealer (Herb Chambers
in
> Burlington MA). The crank seal was blown. The oil was pumping onto the
> ground as the engine ran. He said "it looks like everything is OK inside
> the engine". I said there is no way to know that without putting the
> crankshaft and cylinder walls under a microscope. He more or less agreed.
>
> I said that I want a new car, and he agreed to escalate this to his
> manager.
>
> Chuck
>
Glad that the source of the problem has been identified---don't let them
blow you off. Peruse with Honda for a new car. If that doesn't work be a
nice guy and settle for a new engine. No luck, go for an engine teardown
and have the rings, valve seals and whatever inspected/replaced. They put 4
qts of oil in the car because that's what it needs--you ran with a lot
less--hard to imagine you got away damage free and you don't want it to
haunt you for the life of the car. I am in the same area and might buy from
that dealer so would you post how this all ends?
MLD

Re: Update -- it was the crank seal
 

"Chuck Connell" <connell@chc-3.com> wrote in message
news:H9ydnQs6EZfOfOPYnZ2dnUVZ_oytnZ2d@conversent.n et...
> Just got off the phone with the service rep at the dealer (Herb Chambers
in
> Burlington MA). The crank seal was blown. The oil was pumping onto the
> ground as the engine ran. He said "it looks like everything is OK inside
> the engine". I said there is no way to know that without putting the
> crankshaft and cylinder walls under a microscope. He more or less agreed.
>
> I said that I want a new car, and he agreed to escalate this to his
> manager.
>
> Chuck
>
Glad that the source of the problem has been identified---don't let them
blow you off. Peruse with Honda for a new car. If that doesn't work be a
nice guy and settle for a new engine. No luck, go for an engine teardown
and have the rings, valve seals and whatever inspected/replaced. They put 4
qts of oil in the car because that's what it needs--you ran with a lot
less--hard to imagine you got away damage free and you don't want it to
haunt you for the life of the car. I am in the same area and might buy from
that dealer so would you post how this all ends?
MLD

Re: Update -- it was the crank seal
 

"Chuck Connell" <connell@chc-3.com> wrote in message
news:H9ydnQs6EZfOfOPYnZ2dnUVZ_oytnZ2d@conversent.n et...
> Just got off the phone with the service rep at the dealer (Herb Chambers
in
> Burlington MA). The crank seal was blown. The oil was pumping onto the
> ground as the engine ran. He said "it looks like everything is OK inside
> the engine". I said there is no way to know that without putting the
> crankshaft and cylinder walls under a microscope. He more or less agreed.
>
> I said that I want a new car, and he agreed to escalate this to his
> manager.
>
> Chuck
>
Glad that the source of the problem has been identified---don't let them
blow you off. Peruse with Honda for a new car. If that doesn't work be a
nice guy and settle for a new engine. No luck, go for an engine teardown
and have the rings, valve seals and whatever inspected/replaced. They put 4
qts of oil in the car because that's what it needs--you ran with a lot
less--hard to imagine you got away damage free and you don't want it to
haunt you for the life of the car. I am in the same area and might buy from
that dealer so would you post how this all ends?
MLD

Re: All the oil ran out of my new 2007 CR-V !!
 

"notbob" <notbob@nothome.com> wrote in message
news:Ib-dnXjgMNTpduPYnZ2dnUVZ_rednZ2d@comcast.com...
> On 2006-12-12, Chuck Connell <connell@chc-3.com> wrote:
> > When I say "drove it for some days this way", I meant that I drove it
for
> > some days without knowing there was an oil problem. As soon as I
actually
> > saw the oil light flicker, I continued home (about 2 miles) and
immediately
> > added a quart of oil before doing my next errand. The oil light went
out.
>
> It should be ok. I did something similar (oil light on, few qts low)
> with my 4th gen hatchback Si at about 125K miles. It's now at 240K
> miles and still runs great. Besides, not a whole lot you can do about
> it now. :\
Great comment! From where you sit you can tell that his engine is OK. He had
a major defect, why should he take any chances as to the effect it had on
his engine. You would be surprised as to what Honda will do to protect the
reputatioin of their engines.
MLD
MLD
> nb

Re: All the oil ran out of my new 2007 CR-V !!
 

"notbob" <notbob@nothome.com> wrote in message
news:Ib-dnXjgMNTpduPYnZ2dnUVZ_rednZ2d@comcast.com...
> On 2006-12-12, Chuck Connell <connell@chc-3.com> wrote:
> > When I say "drove it for some days this way", I meant that I drove it
for
> > some days without knowing there was an oil problem. As soon as I
actually
> > saw the oil light flicker, I continued home (about 2 miles) and
immediately
> > added a quart of oil before doing my next errand. The oil light went
out.
>
> It should be ok. I did something similar (oil light on, few qts low)
> with my 4th gen hatchback Si at about 125K miles. It's now at 240K
> miles and still runs great. Besides, not a whole lot you can do about
> it now. :\
Great comment! From where you sit you can tell that his engine is OK. He had
a major defect, why should he take any chances as to the effect it had on
his engine. You would be surprised as to what Honda will do to protect the
reputatioin of their engines.
MLD
MLD
> nb

Re: All the oil ran out of my new 2007 CR-V !!
 

"notbob" <notbob@nothome.com> wrote in message
news:Ib-dnXjgMNTpduPYnZ2dnUVZ_rednZ2d@comcast.com...
> On 2006-12-12, Chuck Connell <connell@chc-3.com> wrote:
> > When I say "drove it for some days this way", I meant that I drove it
for
> > some days without knowing there was an oil problem. As soon as I
actually
> > saw the oil light flicker, I continued home (about 2 miles) and
immediately
> > added a quart of oil before doing my next errand. The oil light went
out.
>
> It should be ok. I did something similar (oil light on, few qts low)
> with my 4th gen hatchback Si at about 125K miles. It's now at 240K
> miles and still runs great. Besides, not a whole lot you can do about
> it now. :\
Great comment! From where you sit you can tell that his engine is OK. He had
a major defect, why should he take any chances as to the effect it had on
his engine. You would be surprised as to what Honda will do to protect the
reputatioin of their engines.
MLD
MLD
> nb

Re: All the oil ran out of my new 2007 CR-V !!
 

"notbob" <notbob@nothome.com> wrote in message
news:Ib-dnXjgMNTpduPYnZ2dnUVZ_rednZ2d@comcast.com...
> On 2006-12-12, Chuck Connell <connell@chc-3.com> wrote:
> > When I say "drove it for some days this way", I meant that I drove it
for
> > some days without knowing there was an oil problem. As soon as I
actually
> > saw the oil light flicker, I continued home (about 2 miles) and
immediately
> > added a quart of oil before doing my next errand. The oil light went
out.
>
> It should be ok. I did something similar (oil light on, few qts low)
> with my 4th gen hatchback Si at about 125K miles. It's now at 240K
> miles and still runs great. Besides, not a whole lot you can do about
> it now. :\
Great comment! From where you sit you can tell that his engine is OK. He had
a major defect, why should he take any chances as to the effect it had on
his engine. You would be surprised as to what Honda will do to protect the
reputatioin of their engines.
MLD
MLD
> nb

I will post the outcome. Current status is that dealer paid for a rental, which I just picked up.
 

Chuck

I will post the outcome. Current status is that dealer paid for a rental, which I just picked up.
 

Chuck

I will post the outcome. Current status is that dealer paid for a rental, which I just picked up.
 

Chuck

I will post the outcome. Current status is that dealer paid for a rental, which I just picked up.
 

Chuck

Re: Update -- it was the crank seal
 

"MLD" <MLD@verizon.net> wrote:

>>
>>"Chuck Connell" <connell@chc-3.com> wrote in message
>>news:H9ydnQs6EZfOfOPYnZ2dnUVZ_oytnZ2d@conversent .net...
>>> Just got off the phone with the service rep at the dealer (Herb Chambers
>>in
>>> Burlington MA). The crank seal was blown. The oil was pumping onto the
>>> ground as the engine ran. He said "it looks like everything is OK inside
>>> the engine". I said there is no way to know that without putting the
>>> crankshaft and cylinder walls under a microscope. He more or less agreed.
>>>
>>> I said that I want a new car, and he agreed to escalate this to his
>>> manager.
>>>
>>> Chuck
>>>
>>Glad that the source of the problem has been identified---don't let them
>>blow you off. Peruse with Honda for a new car. If that doesn't work be a
>>nice guy and settle for a new engine. No luck, go for an engine teardown
>>and have the rings, valve seals and whatever inspected/replaced. They put 4
>>qts of oil in the car because that's what it needs--you ran with a lot
>>less--hard to imagine you got away damage free and you don't want it to
>>haunt you for the life of the car. I am in the same area and might buy from
>>that dealer so would you post how this all ends?
>>MLD
>>

Yeah, what he said. And if you don't get satisfaction on at least a new
engine, contact your local Attorney General's consumer protection office. I
don't know how things are out there, but here in Kansas they're pretty
proactive at pursuing such things.

Re: Update -- it was the crank seal
 

"MLD" <MLD@verizon.net> wrote:

>>
>>"Chuck Connell" <connell@chc-3.com> wrote in message
>>news:H9ydnQs6EZfOfOPYnZ2dnUVZ_oytnZ2d@conversent .net...
>>> Just got off the phone with the service rep at the dealer (Herb Chambers
>>in
>>> Burlington MA). The crank seal was blown. The oil was pumping onto the
>>> ground as the engine ran. He said "it looks like everything is OK inside
>>> the engine". I said there is no way to know that without putting the
>>> crankshaft and cylinder walls under a microscope. He more or less agreed.
>>>
>>> I said that I want a new car, and he agreed to escalate this to his
>>> manager.
>>>
>>> Chuck
>>>
>>Glad that the source of the problem has been identified---don't let them
>>blow you off. Peruse with Honda for a new car. If that doesn't work be a
>>nice guy and settle for a new engine. No luck, go for an engine teardown
>>and have the rings, valve seals and whatever inspected/replaced. They put 4
>>qts of oil in the car because that's what it needs--you ran with a lot
>>less--hard to imagine you got away damage free and you don't want it to
>>haunt you for the life of the car. I am in the same area and might buy from
>>that dealer so would you post how this all ends?
>>MLD
>>

Yeah, what he said. And if you don't get satisfaction on at least a new
engine, contact your local Attorney General's consumer protection office. I
don't know how things are out there, but here in Kansas they're pretty
proactive at pursuing such things.

Re: Update -- it was the crank seal
 

"MLD" <MLD@verizon.net> wrote:

>>
>>"Chuck Connell" <connell@chc-3.com> wrote in message
>>news:H9ydnQs6EZfOfOPYnZ2dnUVZ_oytnZ2d@conversent .net...
>>> Just got off the phone with the service rep at the dealer (Herb Chambers
>>in
>>> Burlington MA). The crank seal was blown. The oil was pumping onto the
>>> ground as the engine ran. He said "it looks like everything is OK inside
>>> the engine". I said there is no way to know that without putting the
>>> crankshaft and cylinder walls under a microscope. He more or less agreed.
>>>
>>> I said that I want a new car, and he agreed to escalate this to his
>>> manager.
>>>
>>> Chuck
>>>
>>Glad that the source of the problem has been identified---don't let them
>>blow you off. Peruse with Honda for a new car. If that doesn't work be a
>>nice guy and settle for a new engine. No luck, go for an engine teardown
>>and have the rings, valve seals and whatever inspected/replaced. They put 4
>>qts of oil in the car because that's what it needs--you ran with a lot
>>less--hard to imagine you got away damage free and you don't want it to
>>haunt you for the life of the car. I am in the same area and might buy from
>>that dealer so would you post how this all ends?
>>MLD
>>

Yeah, what he said. And if you don't get satisfaction on at least a new
engine, contact your local Attorney General's consumer protection office. I
don't know how things are out there, but here in Kansas they're pretty
proactive at pursuing such things.

Re: Update -- it was the crank seal
 

"MLD" <MLD@verizon.net> wrote:

>>
>>"Chuck Connell" <connell@chc-3.com> wrote in message
>>news:H9ydnQs6EZfOfOPYnZ2dnUVZ_oytnZ2d@conversent .net...
>>> Just got off the phone with the service rep at the dealer (Herb Chambers
>>in
>>> Burlington MA). The crank seal was blown. The oil was pumping onto the
>>> ground as the engine ran. He said "it looks like everything is OK inside
>>> the engine". I said there is no way to know that without putting the
>>> crankshaft and cylinder walls under a microscope. He more or less agreed.
>>>
>>> I said that I want a new car, and he agreed to escalate this to his
>>> manager.
>>>
>>> Chuck
>>>
>>Glad that the source of the problem has been identified---don't let them
>>blow you off. Peruse with Honda for a new car. If that doesn't work be a
>>nice guy and settle for a new engine. No luck, go for an engine teardown
>>and have the rings, valve seals and whatever inspected/replaced. They put 4
>>qts of oil in the car because that's what it needs--you ran with a lot
>>less--hard to imagine you got away damage free and you don't want it to
>>haunt you for the life of the car. I am in the same area and might buy from
>>that dealer so would you post how this all ends?
>>MLD
>>

Yeah, what he said. And if you don't get satisfaction on at least a new
engine, contact your local Attorney General's consumer protection office. I
don't know how things are out there, but here in Kansas they're pretty
proactive at pursuing such things.