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Re: New engine option ?
"Chuck Connell" <connell@chc-3.com> wrote in message news:Q92dnVpBprf9Y-LYnZ2dnUVZ_s6onZ2d@conversent.net... > I have not yet heard back from the dealer, about their intended resolution. > I am now driving a rental, which they are paying for. If the dealer offers > to install a new engine, I am wondering if I should accept it... It seems > pretty complicated to me to replace the whole engine, with all of its many > interconnections, and do it as well as the engine in a new car. > > Thoughts on whether I could trust a dealer to do this right? > > Chuck > > I think they will repair it. My experience with a 99 Accord 5 spd with problem with 5th grinding on a shift at 600 miles was that Honda would not replace the transmission -- in fact stalled me for well over 6 weeks until I just gave up and had the dealer fix the transmission. They found it had been incorrectly assembled at factory. A lot depends on your State laws -- and your willingness to hire legal assistance. |
Re: Update -- it was the crank seal
Chuck Connell wrote: > Just got off the phone with the service rep at the dealer (Herb Chambers in > Burlington MA). The crank seal was blown. The oil was pumping onto the > ground as the engine ran. He said "it looks like everything is OK inside > the engine". I said there is no way to know that without putting the > crankshaft and cylinder walls under a microscope. He more or less agreed. > > I said that I want a new car, and he agreed to escalate this to his > manager. > > Chuck Wow! Already engine trouble on brand new cars??? Wow! Way too early. I bet that Hyundai dealer will exchange with a new car. |
Re: Update -- it was the crank seal
Chuck Connell wrote: > Just got off the phone with the service rep at the dealer (Herb Chambers in > Burlington MA). The crank seal was blown. The oil was pumping onto the > ground as the engine ran. He said "it looks like everything is OK inside > the engine". I said there is no way to know that without putting the > crankshaft and cylinder walls under a microscope. He more or less agreed. > > I said that I want a new car, and he agreed to escalate this to his > manager. > > Chuck Wow! Already engine trouble on brand new cars??? Wow! Way too early. I bet that Hyundai dealer will exchange with a new car. |
Re: Update -- it was the crank seal
Chuck Connell wrote: > Just got off the phone with the service rep at the dealer (Herb Chambers in > Burlington MA). The crank seal was blown. The oil was pumping onto the > ground as the engine ran. He said "it looks like everything is OK inside > the engine". I said there is no way to know that without putting the > crankshaft and cylinder walls under a microscope. He more or less agreed. > > I said that I want a new car, and he agreed to escalate this to his > manager. > > Chuck Wow! Already engine trouble on brand new cars??? Wow! Way too early. I bet that Hyundai dealer will exchange with a new car. |
Re: Update -- it was the crank seal
Chuck Connell wrote: > Just got off the phone with the service rep at the dealer (Herb Chambers in > Burlington MA). The crank seal was blown. The oil was pumping onto the > ground as the engine ran. He said "it looks like everything is OK inside > the engine". I said there is no way to know that without putting the > crankshaft and cylinder walls under a microscope. He more or less agreed. > > I said that I want a new car, and he agreed to escalate this to his > manager. > > Chuck Wow! Already engine trouble on brand new cars??? Wow! Way too early. I bet that Hyundai dealer will exchange with a new car. |
Re: New engine option ?
Dave and Trudy wrote: > "Chuck Connell" <connell@chc-3.com> wrote in message > news:Q92dnVpBprf9Y-LYnZ2dnUVZ_s6onZ2d@conversent.net... > >I have not yet heard back from the dealer, about their intended resolution. > >I am now driving a rental, which they are paying for. If the dealer offers > >to install a new engine, I am wondering if I should accept it... It seems > >pretty complicated to me to replace the whole engine, with all of its many > >interconnections, and do it as well as the engine in a new car. > > > > Thoughts on whether I could trust a dealer to do this right? > > > > Chuck > > Chuck, > I wonder why you think you are entitled to a new engine let alone a new car? > I believe that you should make your decision based on what the dealer finds > with your present car. If it was a manufacturing defect or a construction > mistake, then I would agree that you should be entitled to a new engine. If > it turns out that your problem resulted from damage caused by a road hazard, > such as a hole in the oil pan or something striking the filter and > dislodging it then the situation is completely different. To illustrate; if > you bought a new battery for your car, and during installation you dropped > the battery and knocked a hole in it, would you expect a replacement under > warranty? I don't think so. Furthermore, you exacerbated the situation by > continuing to drive the vehicle after the idiot light illuminated. If they > really wish to do so, Honda can argue that you are responsible, at least in > part, for damage to the engine. Don't get me wrong, I am not saying that I > agree with that position, rather I am simply pointing out to you what may > come down the pike. I would prepare myself for all contingencies and have > arguments to counter them. As far as accepting a new engine, definitely! A > new engine, installed by the dealership, should carry the same warranty as > the original engine. In any case, good luck and I hope this all works out > for the best for you. > > DaveD > He should get new engine if not get a new car even if the fault is on the driver. If this happens to Hyundai, with Hyundai aggressive service will replace new engine based on Hyundia's 5 years or 100,000 miles guarantee. |
Re: New engine option ?
Dave and Trudy wrote: > "Chuck Connell" <connell@chc-3.com> wrote in message > news:Q92dnVpBprf9Y-LYnZ2dnUVZ_s6onZ2d@conversent.net... > >I have not yet heard back from the dealer, about their intended resolution. > >I am now driving a rental, which they are paying for. If the dealer offers > >to install a new engine, I am wondering if I should accept it... It seems > >pretty complicated to me to replace the whole engine, with all of its many > >interconnections, and do it as well as the engine in a new car. > > > > Thoughts on whether I could trust a dealer to do this right? > > > > Chuck > > Chuck, > I wonder why you think you are entitled to a new engine let alone a new car? > I believe that you should make your decision based on what the dealer finds > with your present car. If it was a manufacturing defect or a construction > mistake, then I would agree that you should be entitled to a new engine. If > it turns out that your problem resulted from damage caused by a road hazard, > such as a hole in the oil pan or something striking the filter and > dislodging it then the situation is completely different. To illustrate; if > you bought a new battery for your car, and during installation you dropped > the battery and knocked a hole in it, would you expect a replacement under > warranty? I don't think so. Furthermore, you exacerbated the situation by > continuing to drive the vehicle after the idiot light illuminated. If they > really wish to do so, Honda can argue that you are responsible, at least in > part, for damage to the engine. Don't get me wrong, I am not saying that I > agree with that position, rather I am simply pointing out to you what may > come down the pike. I would prepare myself for all contingencies and have > arguments to counter them. As far as accepting a new engine, definitely! A > new engine, installed by the dealership, should carry the same warranty as > the original engine. In any case, good luck and I hope this all works out > for the best for you. > > DaveD > He should get new engine if not get a new car even if the fault is on the driver. If this happens to Hyundai, with Hyundai aggressive service will replace new engine based on Hyundia's 5 years or 100,000 miles guarantee. |
Re: New engine option ?
Dave and Trudy wrote: > "Chuck Connell" <connell@chc-3.com> wrote in message > news:Q92dnVpBprf9Y-LYnZ2dnUVZ_s6onZ2d@conversent.net... > >I have not yet heard back from the dealer, about their intended resolution. > >I am now driving a rental, which they are paying for. If the dealer offers > >to install a new engine, I am wondering if I should accept it... It seems > >pretty complicated to me to replace the whole engine, with all of its many > >interconnections, and do it as well as the engine in a new car. > > > > Thoughts on whether I could trust a dealer to do this right? > > > > Chuck > > Chuck, > I wonder why you think you are entitled to a new engine let alone a new car? > I believe that you should make your decision based on what the dealer finds > with your present car. If it was a manufacturing defect or a construction > mistake, then I would agree that you should be entitled to a new engine. If > it turns out that your problem resulted from damage caused by a road hazard, > such as a hole in the oil pan or something striking the filter and > dislodging it then the situation is completely different. To illustrate; if > you bought a new battery for your car, and during installation you dropped > the battery and knocked a hole in it, would you expect a replacement under > warranty? I don't think so. Furthermore, you exacerbated the situation by > continuing to drive the vehicle after the idiot light illuminated. If they > really wish to do so, Honda can argue that you are responsible, at least in > part, for damage to the engine. Don't get me wrong, I am not saying that I > agree with that position, rather I am simply pointing out to you what may > come down the pike. I would prepare myself for all contingencies and have > arguments to counter them. As far as accepting a new engine, definitely! A > new engine, installed by the dealership, should carry the same warranty as > the original engine. In any case, good luck and I hope this all works out > for the best for you. > > DaveD > He should get new engine if not get a new car even if the fault is on the driver. If this happens to Hyundai, with Hyundai aggressive service will replace new engine based on Hyundia's 5 years or 100,000 miles guarantee. |
Re: New engine option ?
Dave and Trudy wrote: > "Chuck Connell" <connell@chc-3.com> wrote in message > news:Q92dnVpBprf9Y-LYnZ2dnUVZ_s6onZ2d@conversent.net... > >I have not yet heard back from the dealer, about their intended resolution. > >I am now driving a rental, which they are paying for. If the dealer offers > >to install a new engine, I am wondering if I should accept it... It seems > >pretty complicated to me to replace the whole engine, with all of its many > >interconnections, and do it as well as the engine in a new car. > > > > Thoughts on whether I could trust a dealer to do this right? > > > > Chuck > > Chuck, > I wonder why you think you are entitled to a new engine let alone a new car? > I believe that you should make your decision based on what the dealer finds > with your present car. If it was a manufacturing defect or a construction > mistake, then I would agree that you should be entitled to a new engine. If > it turns out that your problem resulted from damage caused by a road hazard, > such as a hole in the oil pan or something striking the filter and > dislodging it then the situation is completely different. To illustrate; if > you bought a new battery for your car, and during installation you dropped > the battery and knocked a hole in it, would you expect a replacement under > warranty? I don't think so. Furthermore, you exacerbated the situation by > continuing to drive the vehicle after the idiot light illuminated. If they > really wish to do so, Honda can argue that you are responsible, at least in > part, for damage to the engine. Don't get me wrong, I am not saying that I > agree with that position, rather I am simply pointing out to you what may > come down the pike. I would prepare myself for all contingencies and have > arguments to counter them. As far as accepting a new engine, definitely! A > new engine, installed by the dealership, should carry the same warranty as > the original engine. In any case, good luck and I hope this all works out > for the best for you. > > DaveD > He should get new engine if not get a new car even if the fault is on the driver. If this happens to Hyundai, with Hyundai aggressive service will replace new engine based on Hyundia's 5 years or 100,000 miles guarantee. |
My letter to the dealer
Based on the fact that I drove the car for 4-5 days, with the engine dry
(or nearly dry) of oil, I am asking Honda for a new car or factory-new engine. Here is the letter I just faxed to the dealer.... +++++++++++++++++++++ Notes about 2007 CR-V Oil Loss December 12, 2006 Chuck Connell, 781-939-0505 Car purchased from Herb Chambers Honda Driving home from work last night, about 2-3 miles from home, I thought I saw a light flicker on the dashboard. I looked, but saw nothing. I continued to drive. I saw another flicker, looked again, and just saw the oil light go out. I continued to drive. The light came on again, and then went off. I was now about one mile from home. I continued home, and checked the dip stick as soon as I got there. It was hard to read in the dark, and I had just stopped the engine, but it appeared low. I added a quart of oil. I drove my daughter to dance class (5 miles total) without the oil light coming on. I checked the dipstick when I got home anyway. It appeared low, so I added another quart of oil and parked the car for the night. This morning, I checked the dipstick. The oil was completely off the stick, or perhaps just a drop at the bottom. I added two quarts, bringing the oil level up to full (2nd hole in the stick). The crankcase had been down four quarts of oil. I drove directly to the dealer, about 6 miles. Looking back, the leak started at least 5 days earlier. - There are two large oil spots in my driveway. One where the CRV was parked, and another at the entrance to the driveway. I saw both of these over the previous weekend, but did not imagine they were from my new car. The first one, I assumed was from my 10-year-old Saturn which had a large transmission leak a few months ago. The second one, I assumed was from another car that had visited our house or turned around in the driveway. The driveway is black and old, so it is not obvious when a new oil spot appears. - There are two oil spots at my office parking lot, where I parked my CRV the previous week. I remember where I parked because I had backed my car in there, so that a glass company could easily fix the front windshield, which had been cracked by a stone. I now realize that the engine was dry of oil for 4-5 days, or more. When I started the car those mornings, it started slowly, as if the battery were low. I thought, at the time, that this seemed strange. Why would a new battery be sluggish? But the car started, and ran fine, so I dismissed it. I now understand that the reason the battery seemed weak is because the engine was dry and not lubricated. This period covers at least 8-10 dry starts, because each day I started it again after work, after 9 hours of non-use. -- END -- |
My letter to the dealer
Based on the fact that I drove the car for 4-5 days, with the engine dry
(or nearly dry) of oil, I am asking Honda for a new car or factory-new engine. Here is the letter I just faxed to the dealer.... +++++++++++++++++++++ Notes about 2007 CR-V Oil Loss December 12, 2006 Chuck Connell, 781-939-0505 Car purchased from Herb Chambers Honda Driving home from work last night, about 2-3 miles from home, I thought I saw a light flicker on the dashboard. I looked, but saw nothing. I continued to drive. I saw another flicker, looked again, and just saw the oil light go out. I continued to drive. The light came on again, and then went off. I was now about one mile from home. I continued home, and checked the dip stick as soon as I got there. It was hard to read in the dark, and I had just stopped the engine, but it appeared low. I added a quart of oil. I drove my daughter to dance class (5 miles total) without the oil light coming on. I checked the dipstick when I got home anyway. It appeared low, so I added another quart of oil and parked the car for the night. This morning, I checked the dipstick. The oil was completely off the stick, or perhaps just a drop at the bottom. I added two quarts, bringing the oil level up to full (2nd hole in the stick). The crankcase had been down four quarts of oil. I drove directly to the dealer, about 6 miles. Looking back, the leak started at least 5 days earlier. - There are two large oil spots in my driveway. One where the CRV was parked, and another at the entrance to the driveway. I saw both of these over the previous weekend, but did not imagine they were from my new car. The first one, I assumed was from my 10-year-old Saturn which had a large transmission leak a few months ago. The second one, I assumed was from another car that had visited our house or turned around in the driveway. The driveway is black and old, so it is not obvious when a new oil spot appears. - There are two oil spots at my office parking lot, where I parked my CRV the previous week. I remember where I parked because I had backed my car in there, so that a glass company could easily fix the front windshield, which had been cracked by a stone. I now realize that the engine was dry of oil for 4-5 days, or more. When I started the car those mornings, it started slowly, as if the battery were low. I thought, at the time, that this seemed strange. Why would a new battery be sluggish? But the car started, and ran fine, so I dismissed it. I now understand that the reason the battery seemed weak is because the engine was dry and not lubricated. This period covers at least 8-10 dry starts, because each day I started it again after work, after 9 hours of non-use. -- END -- |
My letter to the dealer
Based on the fact that I drove the car for 4-5 days, with the engine dry
(or nearly dry) of oil, I am asking Honda for a new car or factory-new engine. Here is the letter I just faxed to the dealer.... +++++++++++++++++++++ Notes about 2007 CR-V Oil Loss December 12, 2006 Chuck Connell, 781-939-0505 Car purchased from Herb Chambers Honda Driving home from work last night, about 2-3 miles from home, I thought I saw a light flicker on the dashboard. I looked, but saw nothing. I continued to drive. I saw another flicker, looked again, and just saw the oil light go out. I continued to drive. The light came on again, and then went off. I was now about one mile from home. I continued home, and checked the dip stick as soon as I got there. It was hard to read in the dark, and I had just stopped the engine, but it appeared low. I added a quart of oil. I drove my daughter to dance class (5 miles total) without the oil light coming on. I checked the dipstick when I got home anyway. It appeared low, so I added another quart of oil and parked the car for the night. This morning, I checked the dipstick. The oil was completely off the stick, or perhaps just a drop at the bottom. I added two quarts, bringing the oil level up to full (2nd hole in the stick). The crankcase had been down four quarts of oil. I drove directly to the dealer, about 6 miles. Looking back, the leak started at least 5 days earlier. - There are two large oil spots in my driveway. One where the CRV was parked, and another at the entrance to the driveway. I saw both of these over the previous weekend, but did not imagine they were from my new car. The first one, I assumed was from my 10-year-old Saturn which had a large transmission leak a few months ago. The second one, I assumed was from another car that had visited our house or turned around in the driveway. The driveway is black and old, so it is not obvious when a new oil spot appears. - There are two oil spots at my office parking lot, where I parked my CRV the previous week. I remember where I parked because I had backed my car in there, so that a glass company could easily fix the front windshield, which had been cracked by a stone. I now realize that the engine was dry of oil for 4-5 days, or more. When I started the car those mornings, it started slowly, as if the battery were low. I thought, at the time, that this seemed strange. Why would a new battery be sluggish? But the car started, and ran fine, so I dismissed it. I now understand that the reason the battery seemed weak is because the engine was dry and not lubricated. This period covers at least 8-10 dry starts, because each day I started it again after work, after 9 hours of non-use. -- END -- |
My letter to the dealer
Based on the fact that I drove the car for 4-5 days, with the engine dry
(or nearly dry) of oil, I am asking Honda for a new car or factory-new engine. Here is the letter I just faxed to the dealer.... +++++++++++++++++++++ Notes about 2007 CR-V Oil Loss December 12, 2006 Chuck Connell, 781-939-0505 Car purchased from Herb Chambers Honda Driving home from work last night, about 2-3 miles from home, I thought I saw a light flicker on the dashboard. I looked, but saw nothing. I continued to drive. I saw another flicker, looked again, and just saw the oil light go out. I continued to drive. The light came on again, and then went off. I was now about one mile from home. I continued home, and checked the dip stick as soon as I got there. It was hard to read in the dark, and I had just stopped the engine, but it appeared low. I added a quart of oil. I drove my daughter to dance class (5 miles total) without the oil light coming on. I checked the dipstick when I got home anyway. It appeared low, so I added another quart of oil and parked the car for the night. This morning, I checked the dipstick. The oil was completely off the stick, or perhaps just a drop at the bottom. I added two quarts, bringing the oil level up to full (2nd hole in the stick). The crankcase had been down four quarts of oil. I drove directly to the dealer, about 6 miles. Looking back, the leak started at least 5 days earlier. - There are two large oil spots in my driveway. One where the CRV was parked, and another at the entrance to the driveway. I saw both of these over the previous weekend, but did not imagine they were from my new car. The first one, I assumed was from my 10-year-old Saturn which had a large transmission leak a few months ago. The second one, I assumed was from another car that had visited our house or turned around in the driveway. The driveway is black and old, so it is not obvious when a new oil spot appears. - There are two oil spots at my office parking lot, where I parked my CRV the previous week. I remember where I parked because I had backed my car in there, so that a glass company could easily fix the front windshield, which had been cracked by a stone. I now realize that the engine was dry of oil for 4-5 days, or more. When I started the car those mornings, it started slowly, as if the battery were low. I thought, at the time, that this seemed strange. Why would a new battery be sluggish? But the car started, and ran fine, so I dismissed it. I now understand that the reason the battery seemed weak is because the engine was dry and not lubricated. This period covers at least 8-10 dry starts, because each day I started it again after work, after 9 hours of non-use. -- END -- |
Re: My letter to the dealer
"Chuck Connell" <connell@chc-3.com> wrote in
news:AqCdnYLbHe-g_RzYnZ2dnUVZ_uS3nZ2d@conversent.net: <snip> Chuck, while I sympathize with your problem and have been following this thread with interest, I must point up something nobody has as yet: It is poor procedure to keep changing the Subject line with each message. Some newsreaders have fits with changing Subject lines. The subject line should stay the same throughout the thread unless the suject changes enough to send the thread off-topic, which this one has not. -- Tegger The Unofficial Honda/Acura FAQ www.tegger.com/hondafaq/ |
Re: My letter to the dealer
"Chuck Connell" <connell@chc-3.com> wrote in
news:AqCdnYLbHe-g_RzYnZ2dnUVZ_uS3nZ2d@conversent.net: <snip> Chuck, while I sympathize with your problem and have been following this thread with interest, I must point up something nobody has as yet: It is poor procedure to keep changing the Subject line with each message. Some newsreaders have fits with changing Subject lines. The subject line should stay the same throughout the thread unless the suject changes enough to send the thread off-topic, which this one has not. -- Tegger The Unofficial Honda/Acura FAQ www.tegger.com/hondafaq/ |
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